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Teleperformance Customer Care Executive Interview Questions, Process, and Tips
Updated
2 Jan 2025
Top Teleperformance Customer Care Executive Interview Questions and Answers
- Q1. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
- Q2. Tell me about this product how will sell to the customer
- Q3. What if cx didn't get delivered with the products and it's showing delivered
168 Teleperformance Customer Care Executive Interview Experiences
503 questions found
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Popular
Anonymous
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in Feb 2023.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Told me about yourself
Why am i hire you Add Answer
- Q2. What do you do in your spare time Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Go and give interview and it is very easy first round is hr round and second round is aptitude test
Interview experience
Good
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Aug 2023.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. What is bpo, customer service? View Answers (1)
- Q2. Search on google Add Answer
2
One-on-one Round (2 Questions)
- Q1. How to repair internet modem View Answers (1)
- Q2. Seach for modem troubleshooting View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Research on Comcast website
Skills evaluated in this interview
Get interview-ready with top interview questions
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed before Sep 2023.
1 Interview Round
1
HR Round (5 Questions)
- Q1. Tell me about your self View Answers (1)
- Q2. Why should I hire you View Answers (1)
- Q3. What is your hobby View Answers (1)
- Q4. How you cando the work under pressre View Answers (1)
- Q5. What's role in your last company View Answers (1)
Interview Preparation Tips
Topics to prepare for Teleperformance Customer Care Executive interview:
- Social Media
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Nov 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. Introduction, Your goals, Qualification, Work Experience, if any Add Answer
3
One-on-one Round (1 Question)
- Q1. Introduction, Qualification, About work experience, About BPO, About customer service, Inbound and outbound calls meaning, What is upselling and cross- selling Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Confidence is the key! Have faith on yourself.
Teleperformance interview questions for designations
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I was interviewed before Aug 2023.
3 Interview Rounds
1
Assignment Round
It was typing test and requires minimum 25-30 wpm
2
HR Round (2 Questions)
- Q1. Talk on topic women empowerment View Answers (1)
- Q2. What is bpo, what you understand from inbound outbound process, roles of CCE? View Answers (1)
3
HR Round (2 Questions)
- Q1. Translates the paragraph into hindi View Answers (1)
- Q2. Question being asked according to resume that if you are technical than why this....are you confortable in night shifts...imaginary questions to see how you wil...read more Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It was easy no need to take any stress if you have good convo skills this is your job.
Interview experience
Good
Difficulty level
Easy
Duration
4-6 weeks
Result
Selected
I applied via Shine and was interviewed before May 2023.
2 Interview Rounds
1
One-on-one Round (5 Questions)
- Q1. Interview raund Add Answer
- Q2. Your silect question Add Answer
- Q3. My question is a treng is your company Add Answer
- Q4. Bus fhasility, laptop fhasality mobael fhasality.suti fhasility Add Answer
- Q5. Location fhasility Add Answer
2
Group Discussion Round
Teliperformas is grup disscuse
Interview Preparation Tips
Interview preparation tips for other job seekers - Yes cominuity job line is teliperformance
Customer Care Executive Jobs at Teleperformance
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Jul 2023.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. What do i know about sales? View Answers (1)
- Q2. What is upsales, cross sales etc. View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Good for freshers, just have a decent communication skills and you will be hired depends on vacancy available 😉
Sanidhya
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
-
I applied via Walk-in and was interviewed in Dec 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (2 Questions)
- Q1. Introduce yourself in brief Add Answer
- Q2. Some cross question on basis of introduction Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - focus on grammar never show your grammar mistake. one mistake and you are out
I applied via Company Website and was interviewed in Apr 2022.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (1 Question)
- Q1. Introduce yourself. Why you have left your previous job? Why you want to join Teleperformance? What was your previous job role? Are you married or single? Tell ...read more View Answers (1)
3
Aptitude Test Round
Mathematics
Puzzling questions
General knowledge
Positive questions
Problem solving questions
4
Typing Test Round (1 Question)
- Q1. They have given me a topic,upon that I have to write a appropriate mail with more than 200 words and 90% accuracy within 9 minutes. Add Answer
5
Assignment Round
They have provided me a topic,upon that topic I have to speak for 10 minutes. My topic was Harrassment.
Interview Preparation Tips
Topics to prepare for Teleperformance Customer Care Executive interview:
- Communication Skills
- Typing Speed
- Behaviour management
- Quick learner
- Ability to work hard
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
HR Round (2 Questions)
- Q1. Full form of BPO. And where are u from. why you chose this job etc Add Answer
- Q2. Why you want to work here, what is your heighest qualificatio Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Best place of job opportunity, if any want to best place for private job, this is the so best for your dream
Teleperformance Interview FAQs
How many rounds are there in Teleperformance Customer Care Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, customer care, voice process, international bpo and Communication Skills.
What are the top questions asked in Teleperformance Customer Care Executive interview?
Some of the top questions asked at the Teleperformance Customer Care Executive interview -
How long is the Teleperformance Customer Care Executive interview process?
The duration of Teleperformance Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Interview Questions for Popular Designations
- Non Voice Customer Care Executive Interview Questions
- Customer Care Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Interview Questions
- Customer Service Associate Interview Questions
- Customer Care Representative Interview Questions
- Voice Process Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Show more
Interview Process at Teleperformance Customer Care Executive
based on 59 interviews in last 1 year
3 Interview rounds
- HR Round
- One-on-one Round 1
- One-on-one Round 2
View more
People are getting interviews through
based on 125 Teleperformance interviews
WalkIn
Job Portal
Referral
Company Website
Recruitment Consultant
Campus Placement
32%
22%
10%
4%
3%
2%
27% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Care Executive Interview Questions from Similar Companies
Fast track your campus placements
11%
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than the average Customer Care Executive Salary in India
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Teleperformance Customer Care Executive Reviews and Ratings
based on 2k reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹7.3 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹1 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹6 L/yr |
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