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Teleperformance Customer Care Executive Interview Questions, Process, and Tips
Top Teleperformance Customer Care Executive Interview Questions and Answers
- Q1. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
- Q2. Tell me about this product how will sell to the customer
- Q3. What if cx didn't get delivered with the products and it's showing delivered
Teleperformance Customer Care Executive Interview Experiences
179 interviews found
Raziya Sultana
Selected
I applied via Approached by Company and was interviewed in Jan 2024. There was 1 interview round.
(8 Questions)
- Q1. Research the company and the study job description
- Q2. HR questions something about me.
- Q3. Why do want to work Teleperformance company
- Ans.
Because of the company's excellent reputation as a global leader in the customer service industry.
- Q4. Why should we hire me with Teleformance company
- Ans.
Because I have the ability and the skills that the company need.
- Q5. What are my strength with work for Teleformance company
- Ans.
I am a self motivated honest and hard working person with a positive attitude towards my career and life. Weaknesses: I am easily trusting.
- Q6. What are my hobbies
- Q7. Why should we hire me
- Q8. What do you in my current role
Interview Preparation Tips
Anonymous
Selected
I applied via Referral and was interviewed in Aug 2023. There was 1 interview round.
(3 Questions)
- Q1. What is your salary expectaion
- Q2. Tell me what you did yesterday
- Q3. Where do you want to see in next five years
Interview Preparation Tips
amreen siddiqui
(2 Questions)
- Q1. Tell about your self
- Q2. Tell why should we hire you
Interview Preparation Tips
What people are saying about Teleperformance
Selected
I applied via Walk-in and was interviewed in Mar 2024. There was 1 interview round.
(2 Questions)
- Q1. Are you know what is meaning of coustomer care executive
- Ans.
A Customer Care Executive is a professional who is responsible for handling customer inquiries, resolving complaints, and providing information about products or services.
Responsible for handling customer inquiries and resolving complaints
Providing information about products or services
Ensuring customer satisfaction and retention
May involve using CRM software to track customer interactions
Requires strong communication
- Q2. Coustomer handling
Teleperformance interview questions for designations
Diksha Malhotra
Selected
(4 Questions)
- Q1. Tell me about your yourself
- Q2. Tell me about your yesterday routine?
- Q3. Do you know about our company?
- Q4. Tell me something about women empowerment?
(1 Question)
- Q1. Share your most recent travel experience
(1 Question)
- Q1. What do you like to do in your spare time?
Interview Preparation Tips
Preparation is key: Thoroughly research the company, the position. Practice common interview questions and rehearse responses then you’ll be able to speak confidently, it will give a good impression. They basically check your communication skills so focus on that. The more prepared you’re, the more confident you’ll feel. All the best💜
Get interview-ready with Top Teleperformance Interview Questions
Selected
I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.
(1 Question)
- Q1. Introduce yourself ? Why you leave your previous organization? What is BPO ? Why you want to work here ? What is customer service?
Interview Preparation Tips
Customer Care Executive Jobs at Teleperformance
(2 Questions)
- Q1. Give me your introduction
- Q2. Why u wanna join BPO
VERSANT test, MCAT, typing speed etc
Interview Preparation Tips
md. suhail
(2 Questions)
- Q1. Tell me about yourself
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated to customer satisfaction
- Q2. What's your weakness and strength
- Ans.
My weakness is being overly critical of myself, but my strength is my ability to empathize with customers.
Weakness: Being overly critical of myself can sometimes lead to self-doubt and perfectionism.
Strength: My ability to empathize with customers allows me to understand their needs and provide excellent service.
Example: I tend to dwell on mistakes I've made, but I use that self-awareness to constantly improve and lear...
(2 Questions)
- Q1. Write eassy about a topic in 200 words
- Ans.
Essay on the importance of customer satisfaction in business
Customer satisfaction is crucial for business success
It leads to customer loyalty and repeat business
Positive word-of-mouth from satisfied customers can attract new customers
Customer feedback helps businesses improve their products and services
- Q2. Write eassy on your favourite personality
- Ans.
My favorite personality is Mahatma Gandhi.
Mahatma Gandhi was a prominent leader in the Indian independence movement.
He advocated for nonviolent civil disobedience as a means to achieve political and social change.
Gandhi's philosophy of Satyagraha inspired movements for civil rights and freedom across the world.
He was known for his simplicity, humility, and dedication to truth and justice.
Gandhi's legacy continues to in
Selected
I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.
(4 Questions)
- Q1. What you have done yesterday?
- Q2. Tell me something about your self
- Q3. What do you know about BPO
- Ans.
BPO stands for Business Process Outsourcing. It involves contracting specific business operations to a third-party service provider.
BPO is a business strategy that allows companies to focus on their core competencies while outsourcing non-core activities.
It includes various services like customer support, technical support, telemarketing, data entry, and back-office operations.
BPO companies are often located in countri...
- Q4. Why do you want to join this company
Interview Preparation Tips
(2 Questions)
- Q1. Tell me something about yourself
- Q2. Why do you want to join BPO company
Interview Preparation Tips
Teleperformance Interview FAQs
Some of the top questions asked at the Teleperformance Customer Care Executive interview -
The duration of Teleperformance Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Interview Questions for Popular Designations
- Non Voice Customer Care Executive Interview Questions
- Customer Care Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Representative Interview Questions
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Teleperformance Customer Care Executive Interview Process
based on 170 interviews
5 Interview rounds
- HR Round - 1
- HR Round - 2
- One-on-one Round - 1
- One-on-one Round - 2
- Personal Interview1 Round
Customer Care Executive Interview Questions from Similar Companies
Fast track your campus placements
Teleperformance Customer Care Executive Reviews and Ratings
based on 2.1k reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Customer Service Executive
6.2k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Service Associate
6.1k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Team Lead
3.4k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹0 L/yr - ₹0 L/yr |
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