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Teleperformance Customer Care Executive Interview Questions, Process, and Tips
Updated
31 Dec 2024
Top Teleperformance Customer Care Executive Interview Questions and Answers
- Q1. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
- Q2. Tell me about this product how will sell to the customer
- Q3. What if cx didn't get delivered with the products and it's showing delivered
167 Teleperformance Customer Care Executive Interview Experiences
502 questions found
Sort by:
Popular
Anonymous
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Technical Round (1 Question)
- Q1. What is IP address View Answers (1)
Skills evaluated in this interview
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in May 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. They take your first round in which they ask you to give your self introduction the after they'll decide on the basis of your confidence and communication Add Answer
- Q2. Tell me about yourself Add Answer
3
Assignment Round
They take the second round in which they take test on computer as name of Mcat
4
One-on-one Round (2 Questions)
- Q1. Then they take one operational round in which a client or any other superior person takes your interview Add Answer
- Q2. Are looking for any holiday for coming 3 months Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident do not let them know that you're not serious about work you don't want any leave for 3 months that's it.
Get interview-ready with top interview questions
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Aptitude Test Round
Round 1 was aptitude test.
Verbal
Typing
Ability check
2
HR Round (2 Questions)
- Q1. Introduction about yourself Add Answer
- Q2. About Education Add Answer
Dilkush Prajapat
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Please Tell Me self Introduction Add Answer
Teleperformance interview questions for designations
Interview experience
Excellent
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Indeed and was interviewed in Oct 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Aptitude Test Round
VARC test followed by typing speed test
3
One-on-one Round (2 Questions)
- Q1. Last experience Add Answer
- Q2. Salary expectations Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and very careful while giving the exam.
Kuldeep Koshal
Interview experience
Bad
Difficulty level
Hard
Duration
More than 8 weeks
Result
Selected
I applied via Walk-in and was interviewed in Sep 2023.
1 Interview Round
1
HR Round (5 Questions)
- Q1. Normal question and then they said you will get the call for your second round and then same HR call and will ask money Add Answer
- Q2. Tell me something about your self Add Answer
- Q3. Why did you leave your last job Add Answer
- Q4. Why do you want to join BPO Add Answer
- Q5. HR will give a topic Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Do not ever think to do job in teleperformance, very bad environment over there. HR# are toooo BC
Customer Care Executive Jobs at Teleperformance
Interview experience
Bad
Difficulty level
-
Duration
-
Result
Selected
I applied via campus placement at Jaipur National University, Jaipur and was interviewed before Jul 2023.
2 Interview Rounds
1
Group Discussion Round
Why COVID-19 sprade rapidly
2
HR Round (2 Questions)
- Q1. How much salary you expect View Answers (1)
- Q2. Most memorable day in your life. View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - The JAI site is not good for customer service but yes you can learn how to do politics, divide and rule, how to eat other carriers. The worst service given by the Amazon.in and there leadership.
If your shift is coming to an end before that they give extra cases and call which is not fare.
I request you to if you were hired for Amazon.in process, please don't come. Most of the employees are on notice period.
If your shift is coming to an end before that they give extra cases and call which is not fare.
I request you to if you were hired for Amazon.in process, please don't come. Most of the employees are on notice period.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Dec 2023.
1 Interview Round
1
HR Round (1 Question)
- Q1. They asked about my experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Never consider joining this company.
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Sep 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (4 Questions)
- Q1. Introduction why you need this job
Tell me about your yesterday View Answers (1)
- Q2. What is the role of previous company Add Answer
- Q3. What is your salary expectation Add Answer
- Q4. How can you manage your office and study Add Answer
Interview Preparation Tips
Topics to prepare for Teleperformance Customer Care Executive interview:
- Child labour
- Women empowerment
Abu Nawaz Sharif
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Oct 2023.
1 Interview Round
1
HR Round (3 Questions)
- Q1. Tell me something about yourself? Add Answer
- Q2. Why you choose Teleperformance? View Answers (1)
- Q3. Give me a valid reason that you are fit for this role? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Go through so basic questions suitable answers. Interview is easy and simple. Mostly be confident and try to give direct answer.
Teleperformance Interview FAQs
How many rounds are there in Teleperformance Customer Care Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, customer care, voice process, international bpo and Communication Skills.
What are the top questions asked in Teleperformance Customer Care Executive interview?
Some of the top questions asked at the Teleperformance Customer Care Executive interview -
How long is the Teleperformance Customer Care Executive interview process?
The duration of Teleperformance Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Interview Questions for Popular Designations
- Non Voice Customer Care Executive Interview Questions
- Customer Care Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Interview Questions
- Customer Service Associate Interview Questions
- Customer Care Representative Interview Questions
- Voice Process Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Show more
Interview Process at Teleperformance Customer Care Executive
based on 58 interviews in last 1 year
3 Interview rounds
- HR Round
- One-on-one Round 1
- One-on-one Round 2
View more
People are getting interviews through
based on 124 Teleperformance interviews
WalkIn
Job Portal
Referral
Company Website
Recruitment Consultant
Campus Placement
32%
22%
10%
4%
3%
2%
27% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Care Executive Interview Questions from Similar Companies
Fast track your campus placements
11%
more
than the average Customer Care Executive Salary in India
View more details
Teleperformance Customer Care Executive Reviews and Ratings
based on 2k reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹6.3 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹0.9 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.8 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹6 L/yr |
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