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Teleperformance Customer Care Executive Interview Questions, Process, and Tips

Updated 31 Dec 2024

Top Teleperformance Customer Care Executive Interview Questions and Answers

  • Q1. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
  • Q2. Tell me about this product how will sell to the customer
  • Q3. What if cx didn't get delivered with the products and it's showing delivered
View all 65 questions

167 Teleperformance Customer Care Executive Interview Experiences

502 questions found

Sort by: Popular
Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduce yourself briefly
  • Q2. Why do you want to join customer service
2

Assignment Round

There were four sections.. writing ,speaking, reading, listening..

Interview Preparation Tips

Interview preparation tips for other job seekers - In teleperformance you'll crack the interview very easily of you have basic communication skills.. besides carry some confidence rest will be alright
Interview experience
4
Good
Difficulty level
-
Duration
-
Result
-

2 Interview Rounds

1

Telephonic Call Round (2 Questions)

  • Q1. What was your last weekend plan?
  • Q2. Your daily routine?
2

HR Round (2 Questions)

  • Q1. What is your age
  • Q2. What salary you are expexting

Get interview-ready with top interview questions

Customer Care Executive Interview Questions

user image Anonymous

posted on 19 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jan 2024.

3 Interview Rounds

1

Resume Shortlist Round (1 Question)

  • Q1. Keep your resume crisp and to the point. A recruite looks at your resume for an average of 6 seconds.
2

HR Round (2 Questions)

  • Q1. Self interview about your self
  • Q2. Hi my name is jonna. Sravani iam study intermediate at narayana Junior College
3

One-on-one Round (1 Question)

  • Q1. General topic like ( social media)

Customer Care Executive Interview Questions

user image Anonymous

posted on 29 Oct 2024

Interview experience
4
Good
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Hobbies and speak about any random topic for 3 mins

Teleperformance interview questions for designations

 Customer Care

 (3)

 Customer Care Associate

 (8)

 Customer Care Representative

 (2)

 Customer Care Manager

 (1)

 Inbound Customer Care Executive

 (1)

 Customer Care Specialist

 (1)

 Customer Care Consultant

 (1)

 Senior Customer Care Associate

 (1)

Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me something about yourself.
  • Q2. What were the role and responsibilities in previous company.
2

MCAT Round (3 Questions)

  • Q1. Versant round in MCAT
  • Q2. Listening round in MCAT
  • Q3. Written round in MCAT

Interview Preparation Tips

Interview preparation tips for other job seekers - There are good nature seniors.
Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Introduction of myself
  • Q2. How i use my skills in working professionally

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best

Customer Care Executive Jobs at Teleperformance

View all

Customer Care Executive Interview Questions

user image Anonymous

posted on 16 Dec 2024

Interview experience
3
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2023.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Why did you choose this field though you had background from sciences?
2

One-on-one Round (1 Question)

  • Q1. How will you sale the product ?
3

Client Interview Round (1 Question)

  • Q1. How are you going to deal with 80+ calls , customer queries in a day ?

Interview Preparation Tips

Topics to prepare for Teleperformance Customer Care Executive interview:
  • Credit Cards
  • Bank loan
Interview preparation tips for other job seekers - Do well , negotiate the salary , do not settle for less.

Customer Care Executive interview

user image FORTUCO RESOURCE

posted on 19 Dec 2021

Customer Care Executive Interview Questions

user image Anonymous

posted on 15 Jun 2024

Interview experience
3
Average
Difficulty level
Hard
Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in May 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. What your weakness?
  • Q2. Have you worked on it tell me

Customer Care Executive Interview Questions

user image Anonymous

posted on 11 Nov 2024

Interview experience
4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in May 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Care Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, customer care, voice process, international bpo and Communication Skills.
What are the top questions asked in Teleperformance Customer Care Executive interview?

Some of the top questions asked at the Teleperformance Customer Care Executive interview -

  1. Introduction Explain something in English What is customer care or customer s...read more
  2. Tell me about this product how will sell to the custo...read more
  3. What if cx didn't get delivered with the products and it's showing deliver...read more
How long is the Teleperformance Customer Care Executive interview process?

The duration of Teleperformance Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Interview Process at Teleperformance Customer Care Executive

based on 58 interviews in last 1 year

3 Interview rounds

  • HR Round
  • One-on-one Round 1
  • One-on-one Round 2
View more

People are getting interviews through

based on 124 Teleperformance interviews
WalkIn
Job Portal
Referral
Company Website
Recruitment Consultant
Campus Placement
32%
22%
10%
4%
3%
2%
27% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Teleperformance Customer Care Executive Salary
based on 6.4k salaries
₹0.8 L/yr - ₹6.3 L/yr
11% more than the average Customer Care Executive Salary in India
View more details

Teleperformance Customer Care Executive Reviews and Ratings

based on 2k reviews

3.5/5

Rating in categories

3.3

Skill development

3.3

Work-Life balance

3.2

Salary & Benefits

3.3

Job Security

3.3

Company culture

3.0

Promotions/Appraisal

3.2

Work Satisfaction

Explore 2k Reviews and Ratings
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