Teleperformance Customer Care Executive Interview Questions, Process, and Tips

Q1. Your name and experience
Ans. 
My name is Sarah and I have 3 years of experience in customer care.
• Name: Sarah

• Experience: 3 years in customer care

• Strong communication skills

• Ability to handle difficult customers

• Experience with CRM systems
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Q1. Introduce yourself briefly
Ans. 
I am a dedicated and experienced Customer Care Executive with a strong background in providing excellent customer service.
• Over 5 years of experience in customer service roles

• Skilled in handling customer inquiries and resolving issues

• Proficient in using CRM systems and other customer service tools

• Excellent communication and interpersonal skills

• Ability to remain calm and professional in high-pressure situations
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Q2. Why do you want to join customer service
Ans. 
I enjoy helping others and solving problems, making customer service a perfect fit for me.
• I have strong communication skills and enjoy interacting with people.

• I find satisfaction in resolving issues and providing excellent service to customers.

• I believe in the importance of customer satisfaction and building positive relationships.

• I am a patient and empathetic individual, which are essential qualities for customer serv
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There were four sections.. writing ,speaking, reading, listening..

Q1. What was your last weekend plan?
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Q2. Your daily routine?
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Q1. What is your age
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Q2. What salary you are expexting
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Q1. Tell me about yourself
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Q1. Keep your resume crisp and to the point. A recruite looks at your resume for an average of 6 seconds.
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Q1. Self interview about your self
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Q2. Hi my name is jonna. Sravani iam study intermediate at narayana Junior College
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Q1. General topic like ( social media)
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Q1. Tell me about yourself
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Q2. Hobbies and speak about any random topic for 3 mins
Ans. 
My hobbies include reading, painting, and hiking. I will talk about the benefits of mindfulness meditation for mental health.
• Mindfulness meditation can help reduce stress and anxiety levels

• It can improve focus and concentration

• Regular practice of mindfulness meditation can lead to better emotional regulation and overall well-being
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