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Teleperformance Customer Care Executive Interview Questions, Process, and Tips

Updated 2 Mar 2025

Top Teleperformance Customer Care Executive Interview Questions and Answers

  • Q1. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
  • Q2. Tell me about this product how will sell to the customer
  • Q3. What if cx didn't get delivered with the products and it's showing delivered
View all 72 questions

Teleperformance Customer Care Executive Interview Experiences

179 interviews found

Customer Care Executive Interview Questions & Answers

user image Avilash Chowdhury

posted on 7 Jul 2024

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Questions relating to my degree.
Round 2 - One-on-one 

(2 Questions)

  • Q1. 5 places to visit around my city. (in Hindi)
  • Q2. Salary negotiation.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Versent app addressed to updated on the answer

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Basic questions
  • Q2. Given some scenarios of customer

Interview Preparation Tips

Topics to prepare for Teleperformance Customer Care Executive interview:
  • Women empowerment
  • Social Media
Interview preparation tips for other job seekers - Be ready, be prepared, be confident
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
-

I was interviewed in Jun 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Nwjsjhqn nwjwyqg jahgav hahhafa
  • Q2. Bqhayqgg najhagqg nhahgqg nhhagqg

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join this company ....it is worst company I have ever seen ....trainers and managers are not good nd their behaviour also...after join this company I am suffering from migrane also...it's my personal advice don't join this company

Teleperformance interview questions for designations

 Customer Care

 (3)

 Customer Care Associate

 (8)

 Customer Care Representative

 (2)

 Customer Care Manager

 (1)

 Inbound Customer Care Executive

 (1)

 Customer Care Consultant

 (1)

 Customer Care Specialist

 (1)

 Senior Customer Care Associate

 (1)

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(1 Question)

  • Q1. Your name and experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join the company as no one listens

Get interview-ready with Top Teleperformance Interview Questions

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself briefly
  • Ans. 

    I am a dedicated and experienced Customer Care Executive with a strong background in providing excellent customer service.

    • Over 5 years of experience in customer service roles

    • Skilled in handling customer inquiries and resolving issues

    • Proficient in using CRM systems and other customer service tools

    • Excellent communication and interpersonal skills

    • Ability to remain calm and professional in high-pressure situations

  • Answered by AI
  • Q2. Why do you want to join customer service
  • Ans. 

    I enjoy helping others and solving problems, making customer service a perfect fit for me.

    • I have strong communication skills and enjoy interacting with people.

    • I find satisfaction in resolving issues and providing excellent service to customers.

    • I believe in the importance of customer satisfaction and building positive relationships.

    • I am a patient and empathetic individual, which are essential qualities for customer serv

  • Answered by AI
Round 2 - Assignment 

There were four sections.. writing ,speaking, reading, listening..

Interview Preparation Tips

Interview preparation tips for other job seekers - In teleperformance you'll crack the interview very easily of you have basic communication skills.. besides carry some confidence rest will be alright

Customer Care Executive Jobs at Teleperformance

View all
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Telephonic Call 

(2 Questions)

  • Q1. What was your last weekend plan?
  • Q2. Your daily routine?
Round 2 - HR 

(2 Questions)

  • Q1. What is your age
  • Q2. What salary you are expexting
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - It is the worst organization, characterized by excessive politics.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - Resume Shortlist 

(1 Question)

  • Q1. Keep your resume crisp and to the point. A recruite looks at your resume for an average of 6 seconds.
Round 2 - HR 

(2 Questions)

  • Q1. Self interview about your self
  • Q2. Hi my name is jonna. Sravani iam study intermediate at narayana Junior College
Round 3 - One-on-one 

(1 Question)

  • Q1. General topic like ( social media)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Hobbies and speak about any random topic for 3 mins
  • Ans. 

    My hobbies include reading, painting, and hiking. I will talk about the benefits of mindfulness meditation for mental health.

    • Mindfulness meditation can help reduce stress and anxiety levels

    • It can improve focus and concentration

    • Regular practice of mindfulness meditation can lead to better emotional regulation and overall well-being

  • Answered by AI

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Care Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Teleperformance Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, customer care, voice process, Communication Skills and Customer Handling.
What are the top questions asked in Teleperformance Customer Care Executive interview?

Some of the top questions asked at the Teleperformance Customer Care Executive interview -

  1. Introduction Explain something in English What is customer care or customer s...read more
  2. Tell me about this product how will sell to the custo...read more
  3. What if cx didn't get delivered with the products and it's showing deliver...read more
How long is the Teleperformance Customer Care Executive interview process?

The duration of Teleperformance Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Teleperformance Customer Care Executive Interview Process

based on 169 interviews

5 Interview rounds

  • HR Round - 1
  • HR Round - 2
  • One-on-one Round - 1
  • One-on-one Round - 2
  • Personal Interview1 Round
View more
Teleperformance Customer Care Executive Salary
based on 6.4k salaries
₹0.7 L/yr - ₹7.3 L/yr
12% more than the average Customer Care Executive Salary in India
View more details

Teleperformance Customer Care Executive Reviews and Ratings

based on 2.1k reviews

3.5/5

Rating in categories

3.3

Skill development

3.3

Work-life balance

3.2

Salary

3.3

Job security

3.3

Company culture

3.0

Promotions

3.2

Work satisfaction

Explore 2.1k Reviews and Ratings
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