Teleperformance Customer Care Executive Interview Questions, Process, and Tips

Q1. Tell me about your self and explanation in Hindi to English
Add your answer

Q1. Solving the presentation and Some general knowledge questions and a story in that you to find the answer of some questions which will be given below
Add your answer

Q1. Its an app and you have listened carefully and repeate the same thing
Add your answer

Q1. Introduction, explanation in Hindi to English
Add your answer

Q1. You will have type some lines without mistake wich will be given you by hr
Add your answer

Voice assessment test

Q1. Tell me about yourself?
Ans. 
I am a dedicated and experienced Customer Care Executive with a strong focus on providing excellent service and resolving customer issues.
• I have worked in the customer service industry for 5 years.

• I have a proven track record of handling customer inquiries and complaints effectively.

• I am skilled in using customer relationship management (CRM) software to manage customer interactions.

• I am a good listener and have the ab...read more
Answered by AI
View 1 more answer
Q2. Do you have any work experience and if any mention that
Ans. 
Yes, I have work experience in customer care.
• I have worked as a customer care executive for XYZ company for 2 years.

• During my time at XYZ company, I handled customer queries and complaints effectively.

• I have experience in resolving customer issues and providing excellent customer service.

• I am familiar with using customer relationship management (CRM) software to track customer interactions.

• I have received positive feed...read more
Answered by AI
Add your answer

There was an essay writing test which was of 10 minutes and have to write in 200 to 250 words.

Q1. Tell me about yourself? What are your hobbies? Why you changed your previous job?
Ans. 
I am a Customer Care Executive with a passion for providing excellent service. My hobbies include reading, playing the guitar, and hiking.
• I have been working as a Customer Care Executive for the past five years, where I have gained extensive experience in handling customer inquiries and resolving issues.

• I am highly skilled in communication and problem-solving, which allows me to effectively address customer concerns an...read more
Answered by AI
View 1 more answer
Q2. What are your favorite hobbis
Ans. 
My favorite hobbies include reading, painting, and playing the guitar.
• Reading: I enjoy exploring different genres and expanding my knowledge.

• Painting: I find it therapeutic and love expressing my creativity on canvas.

• Playing the guitar: Music is my passion, and strumming the guitar brings me joy.
Answered by AI
Add your answer
Q3. Why you want to work with us
Ans. 
I want to work with you because of your excellent reputation and commitment to customer satisfaction.
• I am impressed by the positive reviews and feedback from your customers.

• I believe in your company's values and mission.

• I am excited about the opportunity to contribute to your team and make a difference in customer experiences.

• I have heard great things about your training and development programs.

• I am confident that wor...read more
Answered by AI
Add your answer

Q1. Difference between mac address and ip address
Ans. 
MAC address is a unique identifier assigned to network interfaces for communications at the data link layer, while IP address is a unique identifier assigned to devices for communications at the network layer.
• MAC address is a hardware address that uniquely identifies a device on a network.

• IP address is a logical address that identifies a device on a network.

• MAC address is assigned by the manufacturer and usually does n...read more
Answered by AI
Add your answer
Q2. How to configure ip
Ans. 
To configure an IP, you need to access the network settings of your device and enter the appropriate IP address, subnet mask, gateway, and DNS server.
• Access the network settings of your device

• Enter the appropriate IP address, subnet mask, gateway, and DNS server

• Save the changes and restart the device if necessary
Answered by AI
Add your answer

Q1. Introduce yourself to your last work experience, everyone needs to answer these questions smartly.
Add your answer
Q2. To speak on any topic for more than 2 minutes.
Add your answer

Amcet, Varsent test will be there and you need to pass both tests to join the company.

Q1. They asked you to introduce yourself.
Add your answer
Q2. Why you want to join Teleperformance?
Ans. 
I want to join Teleperformance because of its reputation for providing excellent customer service and opportunities for career growth.
• Teleperformance is known for its focus on delivering exceptional customer service, which aligns with my passion for helping others.

• I am impressed by Teleperformance's commitment to employee development and advancement, and I believe that joining the company will allow me to grow both per...read more
Answered by AI
Add your answer
Q3. Where you see yourself in upcoming years?
Add your answer
Q4. Why you have left your last organization?
Add your answer

Q1. Tell me about yourself?
Add your answer
Q2. Tell me about your hobbies?
Add your answer
Q3. What is salary expectations?
Add your answer

Q1. What Is BPO ?
Ans. 
BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
• BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.

• Companies often use BPO to reduce costs, improve efficiency, and focus on their core competencies.

• Popular BPO destinations include India, the Philippines, and Eastern Europe.

• Examples o...read more
Answered by AI
Add your answer
Q2. 1 minute speak on your hobbies?
Add your answer

Pearson Versant Test