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Teleperformance Customer Care Executive Interview Questions, Process, and Tips

Updated 31 Dec 2024

Top Teleperformance Customer Care Executive Interview Questions and Answers

  • Q1. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
  • Q2. Tell me about this product how will sell to the customer
  • Q3. What if cx didn't get delivered with the products and it's showing delivered
View all 65 questions

167 Teleperformance Customer Care Executive Interview Experiences

502 questions found

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Customer Care Executive Interview Questions

user image Raziya Sultana

posted on 9 Nov 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jan 2024.

1 Interview Round

1

HR Round (8 Questions)

  • Q1. Research the company and the study job description
  • Q2. HR questions something about me.
  • Q3. Why do want to work Teleperformance company
  • Q4. Why should we hire me with Teleformance company
  • Q5. What are my strength with work for Teleformance company
  • Q6. What are my hobbies
  • Q7. Why should we hire me
  • Q8. What do you in my current role

Interview Preparation Tips

Interview preparation tips for other job seekers - No matter the position or interviewer, there are some common interview questions.

Customer Care Executive Interview Questions

user image Anonymous

posted on 28 Sep 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. What is your salary expectaion
  • Q2. Tell me what you did yesterday
  • Q3. Where do you want to see in next five years

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Get interview-ready with top interview questions

Customer Care Executive Interview Questions

user image amreen siddiqui

posted on 24 Apr 2024

Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell about your self
  • Q2. Tell why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident & and get disappointed in your first interview, keep going
Interview experience
3
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Are you know what is meaning of coustomer care executive
  • Q2. Coustomer handling

Teleperformance interview questions for designations

 Customer Care

 (3)

 Customer Care Associate

 (8)

 Customer Care Representative

 (2)

 Customer Care Manager

 (1)

 Inbound Customer Care Executive

 (1)

 Customer Care Specialist

 (1)

 Customer Care Consultant

 (1)

 Senior Customer Care Associate

 (1)

Customer Care Executive Interview Questions

user image Diksha Malhotra

posted on 2 Jul 2023

Interview experience
4
Good
Difficulty level
Moderate
Duration
-
Result
Selected Selected

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (4 Questions)

  • Q1. Tell me about your yourself
  • Q2. Tell me about your yesterday routine?
  • Q3. Do you know about our company?
  • Q4. Tell me something about women empowerment?
3

One-on-one Round (1 Question)

  • Q1. Share your most recent travel experience
4

One-on-one Round (1 Question)

  • Q1. What do you like to do in your spare time?

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay positive & confident

Preparation is key: Thoroughly research the company, the position. Practice common interview questions and rehearse responses then you’ll be able to speak confidently, it will give a good impression. They basically check your communication skills so focus on that. The more prepared you’re, the more confident you’ll feel. All the best💜

Customer Care Executive Interview Questions

user image Anonymous

posted on 23 Mar 2024

Interview experience
4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2024.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Introduce yourself ? Why you leave your previous organization? What is BPO ? Why you want to work here ? What is customer service?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident during interviews process and talk in English during the interview

Customer Care Executive Jobs at Teleperformance

View all

Customer Care Executive Interview Questions

user image Anonymous

posted on 10 Jul 2024

Interview experience
1
Bad
Difficulty level
-
Duration
-
Result
-

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Give me your introduction
  • Q2. Why u wanna join BPO
2

Assignment Round

VERSANT test, MCAT, typing speed etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Managers were doing partiality there nothing else

Customer Care Executive Interview Questions

user image md. suhail

posted on 1 Jul 2024

Interview experience
4
Good
Difficulty level
-
Duration
-
Result
-

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. What's your weakness and strength
2

Vercent Round (2 Questions)

  • Q1. Write eassy about a topic in 200 words
  • Q2. Write eassy on your favourite personality
Interview experience
4
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024.

1 Interview Round

1

HR Round (4 Questions)

  • Q1. What you have done yesterday?
  • Q2. Tell me something about your self
  • Q3. What do you know about BPO
  • Q4. Why do you want to join this company

Interview Preparation Tips

Interview preparation tips for other job seekers - good luck

Customer Care Executive Interview Questions

user image Anonymous

posted on 24 Jun 2024

Interview experience
3
Average
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Why do you want to join BPO company

Interview Preparation Tips

Interview preparation tips for other job seekers - If the HR will asks that where do you see yourself after 5 years then reply him according to the company's field

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Care Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, customer care, voice process, international bpo and Communication Skills.
What are the top questions asked in Teleperformance Customer Care Executive interview?

Some of the top questions asked at the Teleperformance Customer Care Executive interview -

  1. Introduction Explain something in English What is customer care or customer s...read more
  2. Tell me about this product how will sell to the custo...read more
  3. What if cx didn't get delivered with the products and it's showing deliver...read more
How long is the Teleperformance Customer Care Executive interview process?

The duration of Teleperformance Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Interview Process at Teleperformance Customer Care Executive

based on 58 interviews in last 1 year

3 Interview rounds

  • HR Round
  • One-on-one Round 1
  • One-on-one Round 2
View more

People are getting interviews through

based on 124 Teleperformance interviews
WalkIn
Job Portal
Referral
Company Website
Recruitment Consultant
Campus Placement
32%
22%
10%
4%
3%
2%
27% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Teleperformance Customer Care Executive Salary
based on 6.4k salaries
₹0.8 L/yr - ₹6.3 L/yr
11% more than the average Customer Care Executive Salary in India
View more details

Teleperformance Customer Care Executive Reviews and Ratings

based on 2k reviews

3.5/5

Rating in categories

3.3

Skill development

3.3

Work-Life balance

3.2

Salary & Benefits

3.3

Job Security

3.3

Company culture

3.0

Promotions/Appraisal

3.2

Work Satisfaction

Explore 2k Reviews and Ratings
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