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Teleperformance Customer Care Executive Interview Questions, Process, and Tips

Updated 2 Jan 2025

Top Teleperformance Customer Care Executive Interview Questions and Answers

  • Q1. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
    View answers (33)
  • Q2. Tell me about this product how will sell to the customer
    View answers (10)
  • Q3. What if cx didn't get delivered with the products and it's showing delivered
    View answers (4)
View all 65 questions

Teleperformance Customer Care Executive Interview Experiences

168 interviews found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 17 Feb 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About myself About communication skills
    • Add your answer
  • Q2. About previous work profile
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and have patience.
focus on your communication skills

Customer Care Executive Interview Questions & Answers

user image Gambiraopet Dinesh

posted on 22 Jun 2022

I applied via Approached by Company and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Interview Questions 

(2 Questions)

  • Q1. Tell about your self, Share about your last birthday celebration, Versant test ,Why do u want to work at Teleperformance and Video chat
    • Add your answer
  • Q2. Tell about your self,Share about your last birthday celebration, Versant test, Why want to work at Teleperformance and Video chat
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't fear while interview . While interview dearly talk what ever may be

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 2 Nov 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2022. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about your covid experience and what did u learn from it
    • Add your answer
  • Q2. Describe your self and where do see your self
    • Add your answer
  • Q3. What does your father do for living
    • Add your answer
  • Q4. If we ask you to come at Night shifts would you join us
    • Add your answer
  • Q5. What are your qualities
    • Add your answer

Interview Preparation Tips

Topics to prepare for Teleperformance Customer Care Executive interview:
  • Myself
Interview preparation tips for other job seekers - Tnk

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 8 Dec 2022

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yesterday rutin
    • Add your answer
  • Q2. Why do you join this company
    • Add your answer
  • Q3. What's your strength
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive and keep speak answer why should hire you

Teleperformance interview questions for designations

 Customer Care

 (3)

 Customer Care Associate

 (8)

 Customer Care Representative

 (2)

 Customer Care Manager

 (1)

 Inbound Customer Care Executive

 (1)

 Customer Care Consultant

 (1)

 Customer Care Specialist

 (1)

 Senior Customer Care Associate

 (1)

Customer Care Executive Interview Questions & Answers

user image Muntaha Valsangkar

posted on 16 May 2022

I applied via Job Fair and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself ?
    • Add your answer
  • Q2. What is Indbound and Outbound?
  • Ans. 

    Inbound and Outbound refer to types of customer service calls.

    • Inbound calls are when customers call the company for assistance or information.

    • Outbound calls are when the company calls customers for sales or follow-up purposes.

    • Inbound and Outbound are both important for providing excellent customer service.

    • Inbound calls may include technical support, billing inquiries, or product information.

    • Outbound calls may include s...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - To join in this company you should have to speak English, Hindi as well as Marathi language perfectly.

Skills evaluated in this interview

Get interview-ready with Top Teleperformance Interview Questions

Customer Care Executive Interview Questions & Answers

user image Jainul Abedin

posted on 8 May 2022

I applied via Referral and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self and your experience
    • Add your answer
  • Q2. Tell me about your wok
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Your entire interview is in the question (tell me about your self)

Customer Care Executive Jobs at Teleperformance

View all

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 23 Feb 2022

I applied via Referral and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me something about your self
  • Ans. Hey my name is Kamal Soni
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Topics to prepare for Teleperformance Customer Care Executive interview:
  • Woman
  • Jaipur
Interview preparation tips for other job seekers - Watch movies and resandliya read i am writing nose 👃 i am very hardworking person and iam team player

Customer Care Executive Interview Questions & Answers

user image Mahidul Islam

posted on 24 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduce yorself. Why BPO ? What's BPO? Salary expectations? Something about TP.
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me something about yourself. Question based on your qualification. Why bpo? 2minute speech on random topics(mostly your home town and study background)
    • Add your answer

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 4 Feb 2022

I applied via Recruitment Consulltant and was interviewed in Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. Tell me about yourself
  • Ans. I am Piyali from howrah, west bengal.i completed my post graduation in 2011 from vidyasagar university.i have experience of 4 years in teaching. My hobbies are singing and cooking.i am married and i am from nuclear family.i am self motivated and detail oriented person. My goal is to get a good job in a reputed company in a good position. Thats all about me.
    • Answered Anonymously
    Add your answer
  • Q3. What is online shopping?
  • Ans. 

    Online shopping is the process of purchasing goods or services over the internet.

    • Online shopping allows customers to browse and purchase products or services from the comfort of their own homes.

    • Customers can compare prices, read reviews, and make secure payments online.

    • Popular online shopping platforms include Amazon, eBay, and Alibaba.

    • Online shopping offers convenience, a wide range of choices, and often lower prices ...

    • Answered by AI
    View 5 more amswers

Interview Preparation Tips

Topics to prepare for Teleperformance Customer Care Executive interview:
  • Communication Skills
Interview preparation tips for other job seekers - Be confident and be smart. Give to the point answers.good communication skills.

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 26 Apr 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Avoid using too much corporate jargon in your CV. Sometimes keeping things simple will get your job done.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Hr round was good
    • Add your answer
  • Q2. Breif about job
    • Add your answer
Round 3 - One-on-one 

(4 Questions)

  • Q1. Operation manger round
    • Add your answer
  • Q2. Checked my comms
    • Add your answer
  • Q3. Told me about shifts and culture
    • Add your answer
  • Q4. Asked my introduction
    • Add your answer
Round 4 - Assignment 

Versant test and grammar checking

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive

Top trending discussions

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Interview Tips & Stories
2w
amanchoudhari
Verified Icon
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
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More about working at Teleperformance

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Care Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, customer care, voice process, international bpo and Communication Skills.
What are the top questions asked in Teleperformance Customer Care Executive interview?

Some of the top questions asked at the Teleperformance Customer Care Executive interview -

  1. Introduction Explain something in English What is customer care or customer s...read more
  2. Tell me about this product how will sell to the custo...read more
  3. What if cx didn't get delivered with the products and it's showing deliver...read more
How long is the Teleperformance Customer Care Executive interview process?

The duration of Teleperformance Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Teleperformance Interviews By Designations

Interview Questions for Popular Designations

Teleperformance Customer Care Executive Interview Process

based on 59 interviews in last 1 year

3 Interview rounds

  • HR Round
  • One-on-one Round 1
  • One-on-one Round 2
View more

People are getting interviews through

based on 125 Teleperformance interviews
WalkIn
Job Portal
Referral
Company Website
Recruitment Consultant
Campus Placement
32%
22%
10%
4%
3%
2%
27% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

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Teleperformance Customer Care Executive Salary
based on 6.4k salaries
₹0.8 L/yr - ₹7.3 L/yr
10% more than the average Customer Care Executive Salary in India
View more details

Teleperformance Customer Care Executive Reviews and Ratings

based on 2k reviews

3.5/5

Rating in categories

3.3

Skill development

3.3

Work-Life balance

3.2

Salary & Benefits

3.3

Job Security

3.3

Company culture

3.0

Promotions/Appraisal

3.2

Work Satisfaction

Explore 2k Reviews and Ratings
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