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Teleperformance Customer Care Executive Interview Questions, Process, and Tips
Top Teleperformance Customer Care Executive Interview Questions and Answers
- Q1. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
- Q2. Tell me about this product how will sell to the customer
- Q3. What if cx didn't get delivered with the products and it's showing delivered
Teleperformance Customer Care Executive Interview Experiences
168 interviews found
Anonymous
I applied via AmbitionBox and was interviewed before Mar 2021. There were 2 interview rounds.
(8 Questions)
- Q1. Where do you see yourself in 5 years?
- Q2. Why are you looking for a change?
- Q3. What is your family background?
- Q4. What are your salary expectations?
- Q5. What are your strengths and weaknesses?
- Q6. Why should we hire you?
- Q7. Share details of your previous job.
- Q8. Tell me about yourself.
It can always vary just don't stammer while speaking.
Interview Preparation Tips
I applied via Company Website and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Self Introduction . Why BPO
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Feb 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself
- Q2. What is BPO industry?
- Ans.
BPO industry refers to the outsourcing of business processes to third-party service providers.
BPO stands for Business Process Outsourcing
It involves contracting out specific business functions to external companies
Common BPO services include customer support, data entry, and accounting
BPO industry has grown rapidly in countries like India and the Philippines
Cost savings and access to specialized skills are some of the
Interview Preparation Tips
I applied via Referral and was interviewed before Aug 2021. There was 1 interview round.
(4 Questions)
- Q1. Tell us something about yourself
- Q2. What are your qualifications
- Q3. Why do you want to do this job
- Q4. What are your hobbies
Interview Preparation Tips
Teleperformance interview questions for designations
I was interviewed in Feb 2021.
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself.
- Q2. Give speach on any topic for 2 minutes in English.
Interview Preparation Tips
Get interview-ready with Top Teleperformance Interview Questions
Ghata Sharma
I applied via Referral and was interviewed before Oct 2020. There were 7 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Why you think that you are best fitted employee for this role?
- Ans. Because I am searching for this opportunity and I have good understanding of customer management.
- Q2. Why you are changing your stream with the previous one?
- Ans. As I am learning person and It's my passion to accept new challenges and work on it with the best possible efforts.
Interview Preparation Tips
Customer Care Executive Jobs at Teleperformance
Interview Questionnaire
1 Question
- Q1. They just asked about my previous experience that i explained l. That's it.
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. Personal information n experience
- Q2. Nothing to share
Raushan Kumar
I applied via Walk-in and was interviewed before May 2021. There was 1 interview round.
(1 Question)
- Q1. 1. Self introduction 2. Question on hobby 3. What do you know about ecommerce 4. Why you left your previous organisation 5 job role in your previous organisation
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before May 2021. There were 2 interview rounds.
(2 Questions)
- Q1. What is customer care executive and its role
- Ans.
A customer care executive is a professional who interacts with customers to provide assistance and resolve issues.
The role involves answering customer queries and complaints
Providing information about products and services
Handling customer feedback and suggestions
Ensuring customer satisfaction and retention
Examples include call center representatives, chat support agents, and help desk personnel
- Q2. What do you mean by customer service
- Ans.
Customer service refers to the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer queries and concerns
It includes providing information about products and services
Customer service also involves resolving complaints and issues
It is important for building customer loyalty and satisfaction
Examples include answering phone calls, responding to emai
Interview Preparation Tips
Teleperformance Interview FAQs
Some of the top questions asked at the Teleperformance Customer Care Executive interview -
The duration of Teleperformance Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Customer Care Executive Interview Process
based on 59 interviews in last 1 year
3 Interview rounds
- HR Round
- One-on-one Round 1
- One-on-one Round 2
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Teleperformance Customer Care Executive Reviews and Ratings
based on 2k reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹7.3 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹1 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹6 L/yr |
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