Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Teleperformance Team. If you also belong to the team, you can get access from here

Teleperformance Verified Tick

Compare button icon Compare button icon Compare
3.9

based on 28.1k Reviews

Filter interviews by

Teleperformance Customer Care Executive Interview Questions, Process, and Tips

Updated 21 Jan 2025

Top Teleperformance Customer Care Executive Interview Questions and Answers

  • Q1. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
  • Q2. Tell me about this product how will sell to the customer
  • Q3. What if cx didn't get delivered with the products and it's showing delivered
View all 66 questions

Teleperformance Customer Care Executive Interview Experiences

175 interviews found

I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self
  • Ans. Name, location, education and work experience
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - You should confidence and stey motivated

Interview Questionnaire 

1 Question

  • Q1. About your self

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

I applied via Naukri.com and was interviewed in Jul 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Women empowerment, meaning of BPO, meaning of customer care, how to handle a rude customer, covid 19 etc, self introduction, 45 min test and a client interview. In total there were 3 rounds

Interview Preparation Tips

Interview preparation tips for other job seekers - always predict and be well prepared in advance as they can ask anything ...whatever you say just be confident.😊

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Computer based aptitude and typing assignment

Round 3 - One-on-one 

(1 Question)

  • Q1. Operations round- asked about self and discussion on past experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Can do attitude with confidence and good communication skills

Teleperformance interview questions for designations

 Customer Care

 (3)

 Customer Care Associate

 (8)

 Customer Care Representative

 (2)

 Customer Care Manager

 (1)

 Inbound Customer Care Executive

 (1)

 Customer Care Consultant

 (1)

 Customer Care Specialist

 (1)

 Senior Customer Care Associate

 (1)

I applied via Campus Placement and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something else I am interested in this position teleperformanace
  • Q2. Why are you there in this position

Interview Preparation Tips

Interview preparation tips for other job seekers - Not told this job because I am first time normal question

Get interview-ready with Top Teleperformance Interview Questions

I applied via Recruitment Consultant and was interviewed in Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduction
  • Q2. About processes
  • Q3. And comfortable for shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - Cooperative HR and other staff.

Customer Care Executive Jobs at Teleperformance

View all

I applied via Other and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - you should be confident and fluent in English as well as you should have good communication skills

I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - HR 
Round 2 - Group Discussion 

Tell me about your day.

Interview Preparation Tips

Interview preparation tips for other job seekers - It is an easy interview, you just need to have some good communication skills.

I applied via Walk-in and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself and past experience thats it easy to get job

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell everything about your self and experience about past job

I applied via Naukri.com and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about yourself and speak on any of the random topic for 2 mins and why you want to join teleperformance.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and do not fumbal English mush be got.

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Care Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Teleperformance Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, customer care, voice process, Communication Skills and Customer Handling.
What are the top questions asked in Teleperformance Customer Care Executive interview?

Some of the top questions asked at the Teleperformance Customer Care Executive interview -

  1. Introduction Explain something in English What is customer care or customer s...read more
  2. Tell me about this product how will sell to the custo...read more
  3. What if cx didn't get delivered with the products and it's showing deliver...read more
How long is the Teleperformance Customer Care Executive interview process?

The duration of Teleperformance Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Teleperformance Customer Care Executive Interview Process

based on 65 interviews in last 1 year

3 Interview rounds

  • HR Round 1
  • HR Round 2
  • One-on-one Round
View more
Teleperformance Customer Care Executive Salary
based on 6.4k salaries
₹0.8 L/yr - ₹7.3 L/yr
10% more than the average Customer Care Executive Salary in India
View more details

Teleperformance Customer Care Executive Reviews and Ratings

based on 2k reviews

3.5/5

Rating in categories

3.3

Skill development

3.3

Work-life balance

3.2

Salary

3.3

Job security

3.3

Company culture

3.0

Promotions

3.2

Work satisfaction

Explore 2k Reviews and Ratings
Customer Care Executive @Thane

Thane,

Navi Mumbai

1-3 Yrs

₹ 2.25-4 LPA

Customer Care Executive (Oriya Language)

Kolkata

0-1 Yrs

₹ 1.25-1.75 LPA

Customer Care Executive Odia

Kolkata

0-5 Yrs

₹ 1.25-1.75 LPA

Explore more jobs
Customer Care Executive
6.4k salaries
unlock blur

₹0.8 L/yr - ₹7.3 L/yr

Customer Service Executive
6.2k salaries
unlock blur

₹1 L/yr - ₹8 L/yr

Customer Service Associate
6.1k salaries
unlock blur

₹0.9 L/yr - ₹4.2 L/yr

Team Lead
3.3k salaries
unlock blur

₹1.1 L/yr - ₹8 L/yr

Senior Customer Service Executive
2.9k salaries
unlock blur

₹0.6 L/yr - ₹5.5 L/yr

Explore more salaries
Compare Teleperformance with

Concentrix Corporation

3.8
Compare

Foundever

3.6
Compare

Wipro

3.7
Compare

Genpact

3.9
Compare
Did you find this page helpful?
Yes No
write
Share an Interview