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Teleperformance Customer Care Executive Interview Questions, Process, and Tips

Updated 21 Jan 2025

Top Teleperformance Customer Care Executive Interview Questions and Answers

  • Q1. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
  • Q2. Tell me about this product how will sell to the customer
  • Q3. What if cx didn't get delivered with the products and it's showing delivered
View all 66 questions

Teleperformance Customer Care Executive Interview Experiences

175 interviews found

I applied via Walk-in and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Introduction and about bpo why u want to join if u worked previously on bpo and tell one good or bad experienced etc
  • Q2. Multiple questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Have patience and confident only

I applied via Walk-in and was interviewed before Oct 2020. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Try giving answers with examples. Just be genuine. Don't be oversmart as people taking your interview are more smart then you.

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

I applied via Monster and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self. Why you want to join Teleperformance?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and comfortable in English.

I applied via Referral and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self introduction, previous work experience and reason for selecting this company

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't fumble

Teleperformance interview questions for designations

 Customer Care

 (3)

 Customer Care Associate

 (8)

 Customer Care Representative

 (2)

 Customer Care Manager

 (1)

 Inbound Customer Care Executive

 (1)

 Customer Care Consultant

 (1)

 Customer Care Specialist

 (1)

 Senior Customer Care Associate

 (1)

I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Its good

Get interview-ready with Top Teleperformance Interview Questions

I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About my profile, including past work experience and famly things. Asked about the current affairs at that time..l

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be calm, wear formal, liten proper then answer, do not fumble or use aa mm mm nothing, and do not use lot of pauses, not use any specific word again n again

Customer Care Executive Jobs at Teleperformance

View all

I applied via Walk-in and was interviewed before Jan 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. 1.) How can you benefit to our company?
  • Q2. 2.) what are your hobbies?
  • Q3. 3.) How was your previous job experience?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest with your skills and opinions. Trust between company and its employees is very important for growth which is required for both parties.

I applied via campus placement at School of open learning (DU), Delhi and was interviewed in Aug 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic information

Interview Preparation Tips

Interview preparation tips for other job seekers - It's well and good company very hard interview

I applied via Walk-in and was interviewed in Mar 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. The question is depends upon the experience , and the profile of the executive or person

Interview Preparation Tips

Interview preparation tips for other job seekers - All the organisations looks and need the boldness and good communication skill not mean that it should be correct but the communication should be clear and with 100% confidence which makes the listener to understand and what we communicate at least for 3 to 5 minutes about the topic or related to the topics.....

I applied via Recruitment Consultant and was interviewed before May 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about Jaipur city?

Interview Preparation Tips

Interview preparation tips for other job seekers - Active listner.
No nervousness
Listen the question wait, think and then answer it properly by framing the sentence correctly. Speak slowly in telephonic rounds.

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Care Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Teleperformance Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, customer care, voice process, Communication Skills and Customer Handling.
What are the top questions asked in Teleperformance Customer Care Executive interview?

Some of the top questions asked at the Teleperformance Customer Care Executive interview -

  1. Introduction Explain something in English What is customer care or customer s...read more
  2. Tell me about this product how will sell to the custo...read more
  3. What if cx didn't get delivered with the products and it's showing deliver...read more
How long is the Teleperformance Customer Care Executive interview process?

The duration of Teleperformance Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Teleperformance Customer Care Executive Interview Process

based on 65 interviews in last 1 year

3 Interview rounds

  • HR Round 1
  • HR Round 2
  • One-on-one Round
View more
Teleperformance Customer Care Executive Salary
based on 6.4k salaries
₹0.8 L/yr - ₹7.3 L/yr
10% more than the average Customer Care Executive Salary in India
View more details

Teleperformance Customer Care Executive Reviews and Ratings

based on 2k reviews

3.5/5

Rating in categories

3.3

Skill development

3.3

Work-life balance

3.2

Salary

3.3

Job security

3.3

Company culture

3.0

Promotions

3.2

Work satisfaction

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