Add office photos
Engaged Employer
i
This company page is being actively managed by
Teleperformance Team. If you also belong to the team, you
can get access from
here
Teleperformance
Compare
Filter interviews by
Teleperformance Customer Care Executive Interview Questions, Process, and Tips
Updated
2 Jan 2025
Top Teleperformance Customer Care Executive Interview Questions and Answers
- Q1. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
- Q2. Tell me about this product how will sell to the customer
- Q3. What if cx didn't get delivered with the products and it's showing delivered
168 Teleperformance Customer Care Executive Interview Experiences
503 questions found
Sort by:
Popular
Anonymous
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Aug 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (4 Questions)
- Q1. How to deal a angry customer View Answers (3)
- Q2. Ask about e-commerce related or self introduction Add Answer
- Q3. Advantages of online shopping View Answers (1)
- Q4. Disadvantages of online shopping View Answers (1)
Interview Preparation Tips
Topics to prepare for Teleperformance Customer Care Executive interview:
- Self introduction
- About how to deal angry customer
Interview experience
Excellent
Difficulty level
Easy
Duration
4-6 weeks
Result
No response
I applied via Recruitment Consulltant and was interviewed before Apr 2023.
1 Interview Round
1
HR Round (3 Questions)
- Q1. Introduce by HR Add Answer
- Q2. Family and My Residential information by HR Add Answer
- Q3. My Work Related Information by HR Add Answer
Interview Preparation Tips
Topics to prepare for Teleperformance Customer Care Executive interview:
I have 2 year experience of Designation Customer Care Executive in Teleperformance Company In Indore,
Missing my father on duty (Forester, Dist. Morena), So my Father Related Case is Running up in High Court in Gwalior from previous 2 month, My family is very serious problem, I want to continue with the Work from job, I will from honestly Job, You can know from TP indore about My Record
My Customer Id - 74130 (Indore, MP)
- Basic Knowledge
I have 2 year experience of Designation Customer Care Executive in Teleperformance Company In Indore,
Missing my father on duty (Forester, Dist. Morena), So my Father Related Case is Running up in High Court in Gwalior from previous 2 month, My family is very serious problem, I want to continue with the Work from job, I will from honestly Job, You can know from TP indore about My Record
My Customer Id - 74130 (Indore, MP)
Get interview-ready with top interview questions
Interview experience
Excellent
Difficulty level
Moderate
Duration
More than 8 weeks
Result
Selected
I applied via Referral and was interviewed before Aug 2022.
2 Interview Rounds
1
Aptitude Test Round
Text is taken because whether you are eligible for this job or not
2
HR Round (2 Questions)
- Q1. HR has a question that how can you take the company forward, how will you work? Add Answer
- Q2. Do you have the ability to do this job or not and what skills do you have Add Answer
Yashraj Maurya
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Feb 2023.
2 Interview Rounds
1
One-on-one Round (3 Questions)
- Q1. Tell me about yourself? Add Answer
- Q2. What was your roles and responsibilities in your previous company? Add Answer
- Q3. Tell about your hometown Add Answer
2
Aptitude Test Round
What do you know about Teleperformance?
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't be nervous just believe in yourself.
Teleperformance interview questions for designations
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Dec 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Introduce about yourself Add Answer
- Q2. Your hobbies based question Add Answer
- Q3. Question based on details mentioned in resume Add Answer
3
Case Study Round
Situation that customer face how to provide solution
4
HR Round (1 Question)
- Q1. Documentation,Salary,Role etc Add Answer
Interview Preparation Tips
Topics to prepare for Teleperformance Customer Care Executive interview:
- Interview tips in youtub
- Self analysis
- Know about company
- Aptitude skills
- Case Studies
- Situation based questions
Inner Net
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Jul 2023.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Basic questions like about yourself and a speech on any topic to check communication. Add Answer
- Q2. Are you okay with night shifts? Add Answer
2
Aptitude Test Round
Amcat to check your verbal and reasoning skills.
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be confident and learn communication skills
Customer Care Executive Jobs at Teleperformance
I applied via Naukri.com and was interviewed in Dec 2021.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (1 Question)
- Q1. Introduction, About BPO industry and why you wish to join BPO. Add Answer
3
Telephonic Call Round (2 Questions)
- Q1. You have to say about any given topic for one minute. Add Answer
- Q2. Like I was asked "why parents should be the best friends of their child"? Add Answer
4
Aptitude Test Round
Basic grammar check.
5
Typing Test Round (1 Question)
- Q1. Why you join BPO and extempore Add Answer
Interview Preparation Tips
Topics to prepare for Teleperformance Customer Care Executive interview:
- Prepare a good self introduction
- Hobbies
- bpo
- why you want to join
- any random topic
Vijay Bharwad
I applied via Walk-in and was interviewed in Mar 2022.
2 Interview Rounds
1
HR Round (7 Questions)
- Q1. What are your salary expectations? Add Answer
- Q2. Share details of your previous job. Add Answer
- Q3. Why should we hire you? Add Answer
- Q4. Where do you see yourself in 5 years? Add Answer
- Q5. Tell me about yourself. Add Answer
- Q6. Tell me on any topic for 5 minutes Add Answer
- Q7. What is your opinion on education Add Answer
2
Technical Round (2 Questions)
- Q1. What u know about process where u going to work Add Answer
- Q2. What u know about excel, word and ppt View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - If u are not confident then prepare some questions answer bcz each and interview has some basic questions and answers so firstly prepare it so u will get confidence. I recommend for freshers a site which name is indiabix.com where u can get top interview questions and answers
Interview experience
Bad
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Jul 2023.
3 Interview Rounds
1
HR Round (1 Question)
- Q1. Basic question asked Add Answer
2
Aptitude Test Round
Why you want to join and responsiblity
3
Assignment Round
Typing test audio and writing
Interview Preparation Tips
Interview preparation tips for other job seekers - Dont stay in hope of promotion
I applied via Naukri.com and was interviewed in Sep 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
HR Round (4 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Tell me about your experience Add Answer
- Q3. Why do you want to join this organisation Add Answer
- Q4. What are your salary expectations Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare yourself before going for an interview , coz they won't judge you from your appearance .
Teleperformance Interview FAQs
How many rounds are there in Teleperformance Customer Care Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, customer care, voice process, international bpo and Communication Skills.
What are the top questions asked in Teleperformance Customer Care Executive interview?
Some of the top questions asked at the Teleperformance Customer Care Executive interview -
How long is the Teleperformance Customer Care Executive interview process?
The duration of Teleperformance Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Interview Questions for Popular Designations
- Non Voice Customer Care Executive Interview Questions
- Customer Care Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Interview Questions
- Customer Service Associate Interview Questions
- Customer Care Representative Interview Questions
- Voice Process Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Show more
Interview Process at Teleperformance Customer Care Executive
based on 59 interviews in last 1 year
3 Interview rounds
- HR Round
- One-on-one Round 1
- One-on-one Round 2
View more
People are getting interviews through
based on 125 Teleperformance interviews
WalkIn
Job Portal
Referral
Company Website
Recruitment Consultant
Campus Placement
32%
22%
10%
4%
3%
2%
27% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Care Executive Interview Questions from Similar Companies
Fast track your campus placements
11%
more
than the average Customer Care Executive Salary in India
View more details
Teleperformance Customer Care Executive Reviews and Ratings
based on 2k reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹7.3 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹1 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹6 L/yr |
Explore more salaries
Compare Teleperformance with
Concentrix Corporation
Compare
Foundever
Compare
Wipro
Compare
Genpact
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Did you find this page helpful?
Yes No
- Home >
- Interviews >
- Teleperformance Interview Questions >
- Teleperformance Customer Care Executive Interview Questions
Share an Interview