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Engaged Employer

IntouchCX

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2.9

based on 1.9k Reviews

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IntouchCX E Support Officer Pune Reviews

Updated 5 Oct, 2021

Overall Rating

3.9/5

based on 7 reviews

Rating distribution

3 (42.9%)

1 (14.3%)

3 (42.9%)

0 (0%)

Category Ratings

3.8

Company culture

3.8

Skill development

3.4

Work satisfaction

3.3

Promotions

2.9

Work-life balance

2.8

Job security

2.8

Salary

What employees say about IntouchCX?

Insights from employee reviews on AmbitionBox

Workplace insights

Flexible timing

75% employees reported

No travel

80% employees reported

View more detailed insights

Gender based rating

3.3

Rated by Women

4 reviews

4.6

Rated by Men

3 reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

7 reviews found

Sort by: Popular

E Support Officer in Pune

Full Time

Technical Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Apr 2021

Likes

Experience

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

E Support Officer in Pune

Full Time

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 15 Aug 2018

Likes

Employee friendly environment.

Skill development - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Nothing

Work Details

A great learning experience.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

E Support Officer in Pune

Customer Support Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 05 Oct 2021

Likes

Work from office was kind off good as you would be with employees who can understand your situation on work, but lot of business requirements they get and you have to sail through that. No work life balance.

Dislikes

Salary - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift

Work related travel: This is a desk job.

E Support Officer in Pune

IM Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 07 Jan 2019

Likes

It's a bpo and they have Samsung USA client. They have chat process so only thing I like is working here improves your typing speed. You have to dedicate every second to your work. There is 3 chat concurrency throughout shift. As it's USA process there is only night shift.

Dislikes

Partiality, salary is very less compared to what work you do there. Work life balance isn't possible at this company. No holidays.

Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Hectic

Work timings: Strict Timings

Work related travel: This is a desk job.

E Support Officer in Pune

Technical support Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 11 Dec 2018

Likes

Environment is good

Skill development - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Politics

Salary - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

E Support Officer in Pune

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 22 Apr 2021

Likes

Company environment

Dislikes

Career Growth, Behavior of seniors.

Promotions - Poor
Company culture - Poor

E Support Officer in Pune

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Jun 2019

Likes

Best organization to work...excellent work environment...co operative people

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 IntouchCX reviews submitted by IntouchCX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IntouchCX is the right company for you. 75% employees repor...Read more