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IntouchCX

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2.9

based on 1.9k Reviews

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IntouchCX E Support Officer Bangalore / Bengaluru Reviews

Updated 9 Jan, 2025

Overall Rating

3.0/5

based on 7 reviews

Rating distribution

2 (28.6%)

1 (14.3%)

2 (28.6%)

0 (0%)

2 (28.6%)

Category Ratings

3.5

Job security

3.4

Company culture

3.2

Work satisfaction

2.9

Skill development

2.8

Salary

2.6

Work-life balance

2.5

Promotions

What employees say about IntouchCX?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

75% employees reported

Strict (9.30am - 6pm)

50% employees reported

View more detailed insights

Gender based rating

2.3

Rated by Women

2 reviews

3.2

Rated by Men

5 reviews

IntouchCX is rated 3.0 out of 5 stars on AmbitionBox, based on 7 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

IntouchCX is rated 3.0 out of 5 stars on AmbitionBox, based on 7 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

7 reviews found

Sort by: Popular

E Support Officer in Bangalore / Bengaluru

Full Time

Strategic Management Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 09 Jan 2025

Likes

5 days working

Job security - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

Your supposed to achieve Target or else you will be moved to PIP. Working time is not flexible

E Support Officer in Bangalore / Bengaluru

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Dec 2023

Likes

Nothing

Dislikes

Worst team too much target rude people all of them

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

E Support Officer in Bangalore / Bengaluru

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

3.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 03 Feb 2023

Likes

It's a work from home jobs. We work at the comfort at own home.

Dislikes

Strict timing, very stressful, oversmart Team Leader, terrible terrible leave policy.

Job security - Poor
Promotions - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

E Support Officer in Bangalore / Bengaluru (working remotely)

Full Time

Non Voice Department

5.0

posted on 06 Dec 2023

Overall Rating

Excellent

E Support Officer in Bangalore / Bengaluru

Chat Process Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 08 Aug 2022

Likes

Nothing to say especially just a place to earn

Skill development - Good

Dislikes

Everything was like disliking here

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Read IntouchCX Reviews based on similar designations

3.2

Team Lead

(7)

2.4

Customer Service Executive

(6)

2.6

Customer Support Executive

(4)

3.8

Senior Associate

(4)

E Support Officer in Bangalore / Bengaluru

E support officer Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Aug 2022

Likes

Everything yes ok true correct

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing no never nothing no

Work Details

Work days: Rotational Shift (Strict Timings)

E Support Officer in Bangalore / Bengaluru

Full Time

Non Voice Department

1.0

posted on 31 Jan 2024

Overall Rating

Bad

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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HQ - Winnipeg, Manitoba, Canada
BPO
1k-5k Employees (India)

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 IntouchCX reviews submitted by IntouchCX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IntouchCX is the right company for you. 75% of employees reported the ...working days at IntouchCX as Rotational Shift. 0% employees reported the work timings at IntouchCX as . Read more