IntouchCX Reviews by 7 Employees

What employees say about IntouchCX?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

60% employees reported

Flexible timing

40% employees reported

No travel

60% employees reported

View more detailed insights

Gender based rating

2.3

Rated by Women

2 reviews

3.6

Rated by Men

5 reviews

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7 reviews found

Sort by: Popular

Team Lead in Bangalore / Bengaluru

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

4.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 28 Feb 2025

Likes

Promotions - Good

Dislikes

Salary - Poor
Skill development - Poor
Work satisfaction - Poor

Team Lead in Bangalore / Bengaluru

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 16 Oct 2024

Likes

Exposure to various aspects of operations

Dislikes

Ability to improve based on feedback

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Team Lead in Bangalore / Bengaluru

Full Time

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 27 Jun 2024

Likes

I liked my process and working with clients

Dislikes

Less salary and appraisal. When you ask to raise, it is not considered even when you work so hard.

Salary - Poor
Promotions - Poor

Team Lead in Bangalore / Bengaluru

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Nov 2023

Likes

Growth

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Working in Intouchcx really helped my growth

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Bangalore / Bengaluru

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Jul 2023

Likes

Nothing

Dislikes

Everything. No work culture, no job security. Only oiling buttering service. Any time the managers and directors put all the blames on you and they live a happy life you will loose your dignity here

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead in Bangalore / Bengaluru

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Mar 2023

Likes

Salary on time

Dislikes

Beurocratic Management, internal politics, nothing to learn, no job security, zero appreciation, no support for employees at tought times, poorest leaves policies, racism with north indians, 9.5 hours

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Team Lead in Bangalore / Bengaluru

Full Time

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Sep 2022

Likes

Not applicable for the company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not applicable for the company

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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IntouchCX Bangalore / Bengaluru Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 IntouchCX reviews submitted by IntouchCX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IntouchCX is the right company for you. 60% of employees reported the ...Read more

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IntouchCX Team Lead Bangalore / Bengaluru Reviews

IntouchCX Team Lead Bangalore / Bengaluru Reviews

What employees say about IntouchCX?

Workplace insights

Rotational Shift

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

7 reviews found

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IntouchCX Team Lead Reviews by Locations

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