Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Engaged Employer

IntouchCX

Compare

2.9

based on 1.9k Reviews

Video summary

Filter reviews by

IntouchCX Customer Support Specialist Bangalore / Bengaluru Reviews

Updated 19 Dec, 2024

Overall Rating

2.5/5

based on 4 reviews

Rating distribution

1 (25.0%)

0 (0%)

1 (25.0%)

Category Ratings

2.7

Work satisfaction

2.4

Job security

2.4

Skill development

2.3

Work-life balance

1.7

Company culture

1.5

Salary

1.2

Promotions

What employees say about IntouchCX?

Insights from employee reviews on AmbitionBox

Gender based rating

1.0

Rated by Women

1 reviews

3.4

Rated by Men

3 reviews

Jobseekers also viewed

Concentrix Corporation Reviews

3.8

• 26.2k reviews

Teleperformance Reviews

3.9

• 29.6k reviews

Foundever Reviews

3.6

• 2k reviews

Wipro Reviews

3.7

• 52.7k reviews

Genpact Reviews

3.8

• 31.2k reviews

TCS Reviews

3.7

• 89k reviews

HCLTech Reviews

3.5

• 35.8k reviews

Tech Mahindra Reviews

3.5

• 34.9k reviews

Infosys Reviews

3.6

• 38.9k reviews

Capgemini Reviews

3.7

• 41.4k reviews

iEnergizer Reviews

4.6

• 22.5k reviews

WNS Reviews

3.4

• 11k reviews

Infosys BPM Reviews

3.6

• 9.7k reviews

Conneqt Business Solutions Reviews

3.7

• 8.7k reviews

Quess Reviews

3.9

• 7.2k reviews

Omega Healthcare Reviews

3.7

• 4.9k reviews

R1 RCM Reviews

3.9

• 3.3k reviews

Conduent Reviews

3.5

• 2.7k reviews

IKS Health Reviews

3.6

• 2.3k reviews

Alldigi Tech Reviews

4.0

• 1.9k reviews

4 reviews found

Sort by: Popular

Customer Support Specialist in Bangalore / Bengaluru

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Dec 2024

Likes

My colleagues

Dislikes

Everything and everyone else

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Support Specialist in Bangalore / Bengaluru

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

4.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 13 Sep 2023

Likes

The project I was involved in was peaceful and had no major concerns

Work satisfaction - Good
Work-life balance - Good

Dislikes

The salary offered was way lesser than the market and the appraisals are not good at all. They do not make any attempts to retain an employee who wants to leave the company.

Salary - Bad
Skill development - Poor
Promotions - Bad
Company culture - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Specialist in Bangalore / Bengaluru

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 14 Oct 2023

Likes

Good working experience.

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Less Appraisal percentage

Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Specialist in Bangalore / Bengaluru

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 22 Jun 2023

Likes

Busy work schedule

Skill development - Good

Dislikes

Night Shifts

Salary - Bad
Job security - Bad
Promotions - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Return to all reviews

Top trending discussions

View All

From PIP to Promotion – The Greatest Jugaad Story Ever!

Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇

Got a question about IntouchCX?

Ask anonymously on communities.

Tell us how to improve this page.

IntouchCX Bangalore / Bengaluru Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 IntouchCX reviews submitted by IntouchCX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IntouchCX is the right company for you.