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IntouchCX Senior Customer Support Executive Bangalore / Bengaluru Reviews

Updated 18 Dec, 2023

Overall Rating

3.1/5

based on 6 reviews

Rating distribution

5

2 (33.3%)

4

0 (0%)

3

2 (33.3%)

2

0 (0%)

1

2 (33.3%)

Category Ratings

2.4

Company culture

2.4

Salary

2.3

Work-life balance

2.3

Promotions

2.3

Work satisfaction

2.2

Job security

2.0

Skill development

What employees say about IntouchCX?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

100% employees reported

Flexible timing

60% employees reported

No travel

80% employees reported

View more detailed insights

Gender based rating

1.0

Rated by Women

2 reviews

4.2

Rated by Men

4 reviews

IntouchCX is rated 3.1 out of 5 stars on AmbitionBox, based on 6 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

IntouchCX is rated 3.1 out of 5 stars on AmbitionBox, based on 6 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

6 reviews found

Sort by: Popular

Senior Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Aug 2023

Likes

Nothing

Dislikes

They are really unprofessional. Specially the HR team. Very bad experience I had. I wish I never joined this company. Wasted my whole 3 years.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 24 May 2023

Likes

Nothing is quite appreciated in this company

Dislikes

I am not okay with the company

Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Feb 2023

Likes

Everything is good since the people at top are well educated and behaved.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing to dislike about this organization

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Sep 2023

Likes

Its the worst experience ever

Dislikes

No Job security and pathetic managers especially Manikanta

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Support Executive in Bangalore / Bengaluru

It Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 09 Jun 2022

Likes

Work life balance is good. But at times work load will become too much to handle and that time there will no other way than just compromising your personal life to coup up with professional life.

Job security - Good
Company culture - Good

Dislikes

Less incentive structure Even though you will be forced to work for overtime, they will not pay you

Salary - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Read IntouchCX Reviews based on similar designations

3.2

Team Lead

(7)

2.4

Customer Service Executive

(6)

2.6

Customer Support Executive

(4)

3.8

Senior Associate

(4)

3.5

Operations Executive

(4)

Senior Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

5.0

posted on 18 Dec 2023

Overall Rating

Excellent

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IntouchCX Bangalore / Bengaluru Reviews by Designations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 IntouchCX reviews submitted by IntouchCX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IntouchCX is the right company for you. 100% of employees reported the... working days at IntouchCX as Rotational Shift. 60% employees reported the work timings at IntouchCX as Flexible timing. Read more

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IntouchCX Senior Customer Support Executive Bangalore / Bengaluru Reviews

IntouchCX Office Photos

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IntouchCX Senior Customer Support Executive Salaries in Bangalore / Bengaluru

based on 23 salaries

₹3 L/yr - ₹5 L/yr

14% more than the average Senior Customer Support Executive Salary in India

View more details

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