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Engaged Employer

IntouchCX

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2.9

based on 1.9k Reviews

Video summary

1777 IntouchCX Jobs

Senior MIS Analyst

24-7 Intouch

2.9

based on 1.9k Reviews

5-7 years

₹ 5 - 5.3L/yr (AmbitionBox estimate)

Hyderabad / Secunderabad

1 vacancy

Senior MIS Analyst

IntouchCX

posted 24d ago

Job Role Insights

Fixed timing

Key skills for the job

Data Analysis SQL Automation Testing Operations SAP Business Intelligence MySQL

+ 4 more

Job Description

The Senior MIS Analyst plays a crucial role and is responsible for developing and managing Business Intelligence (BI) reports, data analytics, and visualization tools such as Google Looker Studio, G-Suite, Microsoft Excel, and other reporting platforms. This role supports, ensures ensuring accurate data collection, analysis, and reports reporting to drive informed decision-making. The analyst collaborates with cross-functional teams to enhance reporting efficiency, improve data security, and align insights with the organization s strategic goals. Strong expertise in data visualization, automation, and dashboard creation is essential to optimize business processes and improve operational performance.

As Senior MIS Analyst, You Will

Collect and analyze data sets using MSSQL, MySQL, MongoDB, G-Suite tools, or Microsoft Excel.
Generate, maintain, consolidate, and track daily, weekly, and monthly MIS reports.
Prepare dashboards and reports on a daily, weekly, monthly, quarterly, and yearly basis.
Proactively interact with internal and external stakeholders to ensure timely preparation of MIS reports.
Understand processes, delivery, and operations management to align reporting with business objectives.
Analyze data and reports from multiple sources to provide actionable insights and recommendations.
Prepare ad hoc reports as per stakeholder requirements.
Work with other functions to assist in maintaining trackers for streamlined reporting.
Identify opportunities to automate reports, snapshots, and dashboards to improve efficiency.
Ensure reports are contextual, audience-specific, and relevant to business needs.
Ensure on-time and accurate delivery of reports, analysis, and service requests.
Monitor trends, performance metrics, and assist managers in process improvement.
Capture individual and process-wise performance data and provide operational metrics to management as needed.

As Senior MIS Analyst, You Need

Bachelor s degree, as specified by role. A good academic record/Masters is a plus.
5-7 years of experience in MIS, reporting, data analysis, and dashboard development.
Proficiency in VBA SQL is required.
Advanced skills in Looker Studio, G-Suite (Google Sheets), MS Excel, BI tools, including formulas, VLOOKUP, and dashboard creation.
Strong expertise in data analytics and data modeling.
Experience working with US and UK clients during night shifts.
Certifications like Tableau/BI would be a plus.
Highly detail-oriented with a strong data-driven approach.
Adaptability to new tools and technologies.
Ability to multitask and manage diverse reporting requirements.
Strong focus on automating repetitive tasks to enhance efficiency.
Excellent analytical skills, logical reasoning, and ability to process large-scale data.
Strong communication and decision-making abilities.
Proven ability to build credibility, trust, and stakeholder relationships at all levels.
Strong organizational and time management skills to handle variable workloads.
Innovative mindset with a focus on automation and process improvements.
Self-motivated team player with the ability to work independently and meet expectations.
Excellent written and spoken English communication skills.