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IntouchCX NON Voice Process Interview Questions and Answers

Updated 23 Jan 2023

IntouchCX NON Voice Process Interview Experiences

3 interviews found

I applied via Naukri.com and was interviewed in Jun 2022. There were 8 interview rounds.

Round 1 - Aptitude Test 

Aptitude is in our qualities and in our knowledge.

Round 2 - Technical 

(1 Question)

  • Q1. Now a days every thing is connect to technic with technical .
Round 3 - Group Discussion 

In a project ,Group discussion is very important.In which way is correct.

Round 4 - Coding Test 

Code is quantity . In a project code is very important.

Round 5 - Assignment 

In our study how to reach it.

Round 6 - Case Study 

One small nut.That born in small plant and grow to big tree.This is a case study.

Round 7 - HR 

(1 Question)

  • Q1. What is HR.HR means High Resources.
Round 8 - One-on-one 

(1 Question)

  • Q1. IN a project discussion one round one ways are important.

Interview Preparation Tips

Interview preparation tips for other job seekers - Others means in many ways to take help.Helping nature is a god gift.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Why should we hire u
  • Ans. 

    I am a highly motivated and skilled candidate with relevant experience and a strong work ethic.

    • I have a proven track record of success in my previous roles.

    • I possess excellent communication and problem-solving skills.

    • I am a quick learner and adapt easily to new technologies and processes.

    • I am a team player and work well in collaborative environments.

    • I am highly organized and able to manage multiple tasks efficiently.

    • I ...

  • Answered by AI
  • Q2. Tell me about u r self
  • Ans. 

    I am a dedicated and motivated individual with a strong background in customer service and problem-solving skills.

    • Customer service-oriented

    • Strong problem-solving skills

    • Motivated and dedicated

    • Excellent communication skills

    • Ability to work well in a team

    • Adaptable and quick learner

  • Answered by AI
  • Q3. What's the package u need
  • Ans. 

    I am looking for a competitive package that aligns with my skills and experience.

    • I am open to discussing the package based on the job requirements and market standards.

    • I have a proven track record in my previous roles and believe I deserve a fair compensation.

    • I am looking for a package that includes benefits such as health insurance, paid time off, and retirement plans.

    • I am willing to negotiate and consider other facto...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident maintain eye contact.Dont bluff just go on with u r flow in a good manner.Maintain dress scence.And all the best for those who go for interview

NON Voice Process Interview Questions & Answers

user image Sai Prabhakar

posted on 9 Nov 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Self introduction about u
  • Ans. 

    I am a dedicated and enthusiastic individual with strong communication skills and a passion for customer service.

    • I have a Bachelor's degree in Business Administration.

    • I have worked in the customer service industry for 3 years, handling various customer inquiries and resolving issues.

    • I am proficient in using CRM software and have a strong attention to detail.

    • I have received multiple awards for my exceptional customer se...

  • Answered by AI
  • Q2. Y u r rushing to get job in this company
  • Ans. 

    I am rushing to get a job in this company because of its excellent reputation and growth opportunities.

    • The company has a strong reputation in the industry.

    • There are ample growth opportunities within the company.

    • I believe my skills and experience align well with the company's requirements.

    • I am excited about the company's mission and values.

    • I have heard positive feedback from current or former employees.

  • Answered by AI
  • Q3. U have any idea about BPO..?
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting specific business operations to a third-party service provider.

    • BPO is a strategic decision made by companies to focus on core competencies while outsourcing non-core activities.

    • It includes various processes like customer support, technical support, data entry, telemarketing, and back-office operations.

    • BPO services can be provided onshore, nearshore, o...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - BE PRACTICED ND BE CONFIDENT DON'T LET ANYONE TO GRAB U

NON Voice Process Jobs at IntouchCX

View all

Interview questions from similar companies

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about u r self
Round 3 - One-on-one 

(1 Question)

  • Q1. Self introduction. About bpo
Round 4 - HR 

(1 Question)

  • Q1. Self introduction about bpo

I applied via Walk-in and was interviewed in Aug 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't copy of about ur self .
More energy brisk fr important.
Communication skills is a must.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. If the company needs the employee of only 3 month than why you doesn't mentioned in the job portal
  • Ans. 

    The company may have specific project requirements or temporary needs that are not always reflected in job postings.

    • Companies may have short-term projects or seasonal work that require temporary employees.

    • Employers may have urgent needs that arise after the initial job posting.

    • Some companies prefer to hire on a temporary basis before offering a permanent position.

    • Job portals may not always be updated in real-time to re

  • Answered by AI
  • Q2. After the assessment why the candidate have to wait for an many hours

Interview Preparation Tips

Interview preparation tips for other job seekers - First they conducting yhe assessment round that is typing speed in mobile phone instant of sytem i don't know how its possible and in second round they told about the role thats they only need has for 3 month after that they will terminate us
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What's that in your hand?
  • Ans. 

    It's a pen.

    • It's a black pen with a silver clip.

    • I use it for taking notes during interviews.

    • It has a comfortable grip for writing.

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Chatting with AI
Round 3 - Aptitude Test 

Mathematics and Comprehension

Round 4 - HR 

(2 Questions)

  • Q1. Hello! How do you do?
  • Q2. How good are you in your workspace?
Round 5 - Document verification 

(1 Question)

  • Q1. Can you mail us your documents for verification?
  • Ans. 

    Yes, I can mail my documents for verification.

    • I am able to mail my documents for verification.

    • I will ensure all necessary documents are included in the mail.

    • I can provide tracking information if needed.

  • Answered by AI
Round 6 - Training 

(1 Question)

  • Q1. Can you tell me about yourself to me and the team as well?
Round 7 - Group Discussion 

It Was informative and sensitive so I cannot share it, as per the HIPPA regulations . 🙏

Round 8 - Assignment 

It was a fun activity. And I still feel proud to have been a part of the entire team's success in winning that round.

Round 9 - Coding Test 

I apologize for not sharing those details.

Round 10 - Test for endurance and patience 

(1 Question)

  • Q1. This too shall pass

Interview Preparation Tips

Interview preparation tips for other job seekers - Have courage and Be kind 🙏
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Dec 2023. There were 16 interview rounds.

Round 1 - Group Discussion 

A Group discussion, often abbreviated as GD,is a popular evaluation technique Used by employers during the recruitment process. It is a structured conversion involving a group of individuals usually between 6 to 15 participants, who gather to discuss a specific topic or problem.

Round 2 - Aptitude Test 

An aptitude test is an exam Used to determine an individual's skill or propensity to succeed in a given activity, Aptitude test assume that individuals have inherent strengths and weaknesses and have an natural inclination toward success or failur in specific areas based on their innate characteristics.

Round 3 - Assignment 

An assignment is a task that someone in authority has asked you to do.the word assignment is just the noun form of the common verb assign,which you use when you want to give someone a duty or a job.when you assign something, that something is called an assignment.

Round 4 - Coding Test 

Coding test are assessment that are designed to evaluate a developers coding skills and aptitude. They can be Used in a variety of situations, such as during the hiring process for a new job,as part of a professional certification program,or as a way to assess the current skill level of a developer.

Round 5 - Case Study 

A case study is an in-depth research design that primarily uses a qualitative methodology but sometimes includes quantitative methodology. Used to examine an identifiable problem confirmed through research.

Round 6 - HR 

(5 Questions)

  • Q1. Why are you interested in this job ?
  • Ans. It'an honor and a privilege to work for an established company ilke yours As I researched the job opening you have I realized.Through this Job, I can showcase my technical skills to help the company's development.
  • Answered by Ragireddy Priyanka
  • Q2. What are your strength?
  • Ans. My time management skills are exceptional And I'm well -organised, efficient, And systematic I enjoy expelling at my job.
  • Answered by Ragireddy Priyanka
  • Q3. Why did you leave your last Job?
  • Ans. It's a professional shift. I've gained much form my last Job, but now I'm seeking new challenges to expand my perspectives and gain an entirely new set of skills.
  • Answered by Ragireddy Priyanka
  • Q4. Would you like to work overtime Or odd hours?
  • Ans. I understand that putting extra effort impacts the company's development, so I'm happy . If it means I'm contributing to the company I'll be glad to contributes.
  • Answered by Ragireddy Priyanka
  • Q5. Tell me about a time when you were Not satisfied with your performance?
Round 7 - Case Study 

A case study is an in -depth research design that primarily uses a qualitative methodology but sometimes includes qualitative methodology. Used to examine an identifiable problem confirmed through research.

Round 8 - Aptitude Test 

An aptitude test is an exam Used to determine an individual's skill Or propensity to succeed in a given activity. Aptitude test assume that individuals have inherent strengths and weaknesses and have a natural inclination toward success Or failure in specific areas based on their innate characteristics.

Round 9 - Group Discussion 

The primary goal of a group discussion is to assess a candidate's ability to communicate, collaborate, and present their ideals effectively within a group setting.

Round 10 - Coding Test 

Coding test are assessments that are designed to evaluate a developers coding skills and aptitude. They can be Used in a variety of situations, such as during the hiring process for a new Job, as part of a professional certification program Or as a way to assess the current skill level of a developers.

Round 11 - Assignment 

An assignment is a task that someone in authority has asked you to do. Word assignment is just the noun form of the common verb assign, which you use when you want to give someone a duty Or a Job. When you assign something, that something is called an assignment.

Round 12 - Case Study 

A case study is an in -depth research design that primarily uses a qualitative methodology but sometimes includes qualitative methodology. Used to examine an identifiable problem confirmed through research.

Round 13 - Coding Test 

Coding test are assessment that are designed to evaluation a developers coding skills and aptitude. They can be Used in a variety of situations, such as during the hiring process for a new Job, as part of a professional certification program, Or as a to assess the current skill level of a developers.

Round 14 - Assignment 

An assignment is a task that someone in authority has asked you to do. the word assignment is just the noun form of the common verb assign, which you use when you want to give someone a duty Or a job. When you assign something, that something is called an assignment.

Round 15 - Case Study 

A case study is an in -depth research design that primarily uses a qualitative methodology but sometimes includes qualitative methodology. Used to examine an identifiable problem confirmed through research.

Round 16 - Coding Test 

Coding test are assessments that are designed to evaluate a developers coding skills and aptitude. They can be Used in a variety of situations, such as during the hiring process for a new Job, as part of a professional certification program, Or as a way to assess the current skill level of a developers.

Interview Preparation Tips

Interview preparation tips for other job seekers - Identify your passion and strengths -knowing what you're passionate about and what you excel in will help you narrow down your job search and find a role that aliens with your interests and skills.
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about your favourite teacher
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed before Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Typing Test 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Basic questions of excel
  • Q3. Typing test with best accuracy

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview

IntouchCX Interview FAQs

How many rounds are there in IntouchCX NON Voice Process interview?
IntouchCX interview process usually has 4 rounds. The most common rounds in the IntouchCX interview process are Technical, HR and Resume Shortlist.
How to prepare for IntouchCX NON Voice Process interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Customer Service, customer support, Email Support, international bpo and chat support.
What are the top questions asked in IntouchCX NON Voice Process interview?

Some of the top questions asked at the IntouchCX NON Voice Process interview -

  1. Now a days every thing is connect to technic with technica...read more
  2. IN a project discussion one round one ways are importa...read more

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IntouchCX NON Voice Process Salary
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IntouchCX NON Voice Process Reviews and Ratings

based on 1 review

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3.0

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2.0

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3.0

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3.0

Company culture

3.0

Promotions/Appraisal

3.0

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Hyderabad / Secunderabad

0-3 Yrs

₹ 2-4 LPA

International Non voice process |Gaming support

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1-6 Yrs

₹ 2.75-4.5 LPA

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