Patra Corporation Non Voice Process Executive Interview Questions and Answers

Q1. Tell me about your self
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Q2. Talk 2 minutes on a topic
Ans. 
The importance of effective communication in customer support
• Effective communication builds trust with customers

• Clear and concise communication helps in resolving issues quickly

• Active listening is key to understanding customer needs

• Empathy and patience are important in customer interactions
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Q1. Verbal reasoning
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Q2. Few questions should be answered in English proficiency
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Q1. Few questions related to voice and non voice process
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Q2. If experienced few questions subject to past employment role
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Pannel round with some communication skills and english pronounciation etc

Q1. Few questions related to voice and non voice or speak something on a topic for 2 min
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Q2. Salary discussion and nyt shift comfort
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Q1. Checking your Communication and English speaking skills
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Q1. Second round same lead HR gonna take interview and they check your communication
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Q1. Good communication, your educational background, yourself introduction, ,multiple cross questions they ask you have to answer properly about you and the role your going to work
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Q1. Tell me about your favourite teacher
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Q1. If the company needs the employee of only 3 month than why you doesn't mentioned in the job portal
Ans. 
The company may have specific project requirements or temporary needs that are not always reflected in job postings.
• Companies may have short-term projects or seasonal work that require temporary employees.

• Employers may have urgent needs that arise after the initial job posting.

• Some companies prefer to hire on a temporary basis before offering a permanent position.

• Job portals may not always be updated in real-time to re
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Q2. After the assessment why the candidate have to wait for an many hours
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Q1. Self Introduction
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Q2. Who is your role model and why ?
Ans. 
My role model is my mother because of her resilience, compassion, and work ethic.
• My mother has always shown incredible resilience in the face of adversity, which inspires me to never give up.

• She is also the most compassionate person I know, always putting others' needs before her own.

• Her strong work ethic has taught me the importance of hard work and dedication in achieving success.
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Grammar and Personality Development

Q1. Self Introduction
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Q2. What is favourite destination ?
Ans. 
My favourite destination is the serene beaches of Maldives.
• Maldives is known for its crystal clear waters and white sandy beaches

• The overwater bungalows in Maldives offer a luxurious and relaxing experience

• Activities such as snorkeling, diving, and sunset cruises are popular in Maldives
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Q1. What was your experience in previous company
Ans. 
I have 2 years of experience in a BPO company handling customer queries and providing solutions.
• Handled customer queries through email and chat

• Provided technical support for software products

• Achieved high customer satisfaction ratings

• Trained new team members on customer care processes
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Q2. Why you quite the job
Ans. 
I left my previous job to pursue new opportunities and challenges in a different industry.
• Seeking career growth and advancement

• Desire for new challenges and learning experiences

• Change in industry or field of interest
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Basic harver test it is very easy

Q1. Asking about self and one topic
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Q1. Salary discussion
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Q1. Exam a smalla exam
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