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Alorica Non Voice Customer Support Executive Interview Questions and Answers

Updated 25 Oct 2024

Interview questions from similar companies

Non Voice Customer Support Executive Interview Questions & Answers

Concentrix Corporation user image Sky Thakur

posted on 17 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via YouTube and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - AMCAT test 

(2 Questions)

  • Q1. Essay on any random topic with proper grammar punctuation and 100 to 400 words
    • Add your answer
  • Q2. My question was "write about your memorable birthday".
    • Add your answer
Round 2 - Versant test 

(1 Question)

  • Q1. There are 5 rounds: 1. Typing test for 1 minute 2. Fill in the blanks 3. Listening and typing 4. Story retyping in own words 5. Email writing on any random topic they provide in 9 minutes
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. 1. Tell me about yourself 2. What do you know about concentrix 3 General questions regarding job like; Are you comfortable in night shift Are you comfortable with salary or any basic questions... The las...
  • Ans. 

    I am a dedicated and customer-oriented individual with experience in providing non-voice customer support. I am familiar with Concentrix and am comfortable with night shifts and salary discussions.

    • I have experience in providing non-voice customer support, ensuring customer satisfaction through effective communication and problem-solving skills.

    • I have researched Concentrix and understand that it is a global business ser...

    • Answered by AI
    Add your answer

Non Voice Customer Support Executive Interview Questions & Answers

IntouchCX user image Anonymous

posted on 21 Jun 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Talk 2 minutes on a topic
  • Ans. 

    The importance of effective communication in customer support

    • Effective communication builds trust with customers

    • Clear and concise communication helps in resolving issues quickly

    • Active listening is key to understanding customer needs

    • Empathy and patience are important in customer interactions

    • Answered by AI
    Add your answer
Round 2 - Assessment round 

(2 Questions)

  • Q1. Verbal reasoning
    • Add your answer
  • Q2. Few questions should be answered in English proficiency
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. Few questions related to voice and non voice process
    • Add your answer
  • Q2. If experienced few questions subject to past employment role
    • Add your answer
Round 4 - Group Discussion 

Pannel round with some communication skills and english pronounciation etc

Round 5 - Behavioral 

(2 Questions)

  • Q1. Few questions related to voice and non voice or speak something on a topic for 2 min
    • Add your answer
  • Q2. Salary discussion and nyt shift comfort
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Get prepared on English grammar and communication skills with fluency

Non Voice Customer Support Executive Interview Questions & Answers

Foundever user image Anonymous

posted on 26 Nov 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I was interviewed in May 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Related to customer care
    • Add your answer
Round 2 - Assignment 

Related to customer support

Non Voice Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 7 Feb 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Your seld introduction
    • Add your answer

Voice Process Executive Interview Questions & Answers

Omega Healthcare user image Anonymous

posted on 8 Jul 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Company Website and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction to test your communication.
    • Add your answer
  • Q2. Tell me about yourself in short and sweet mammers
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Any random topic you need speak about 2mins
  • Ans. 

    I will talk about the impact of social media on mental health.

    • Social media can contribute to feelings of inadequacy and low self-esteem

    • Excessive use of social media can lead to anxiety and depression

    • Cyberbullying on social media platforms can have serious consequences for mental health

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Omega Healthcare Voice Process Executive interview:
  • Communication Skills
  • English
Interview preparation tips for other job seekers - Have a good communication skills and build confidence

Associate Voice Interview Questions & Answers

R1 RCM user image Anonymous

posted on 16 Nov 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Depends on our resume and self introduction.
    • Add your answer
  • Q2. Self introduction
    • Add your answer
  • Q3. Previous company position related
    • Add your answer
  • Q4. Why you left that company
    • Add your answer
Round 3 - Aptitude Test 

Maths related and typing test

Round 4 - Behavioral 

(1 Question)

  • Q1. Related to previous company
    • Add your answer

Non Voice Process Executive Interview Questions & Answers

Patra Corporation user image Anonymous

posted on 11 Nov 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed before Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Typing Test 

(3 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Basic questions of excel
    • Add your answer
  • Q3. Typing test with best accuracy
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview

Non Voice Customer Care Executive Interview Questions & Answers

Alldigi Tech user image Anonymous

posted on 28 Sep 2023

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself and college
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Some general questions
    • Add your answer

Non Voice Customer Care Executive Interview Questions & Answers

Sykes Business Services Of India user image Anonymous

posted on 13 Jan 2022

I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why this job selected
  • Ans. This job seteled in my life
    • Answered Anonymously
    Add your answer
  • Q2. How do you work
  • Ans. My stritli and properly doing
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This inerview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills.
More about working at Alorica

Alorica Interview FAQs

How many rounds are there in Alorica Non Voice Customer Support Executive interview?
Alorica interview process usually has 1 rounds. The most common rounds in the Alorica interview process are HR.

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