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IntouchCX Non Voice Customer Support Executive Interview Questions and Answers

Updated 21 Jun 2024

3 interviews found

Sort by: Popular
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

5 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Talk 2 minutes on a topic
2

Assessment round Round (2 Questions)

  • Q1. Verbal reasoning
  • Q2. Few questions should be answered in English proficiency
3

Technical Round (2 Questions)

  • Q1. Few questions related to voice and non voice process
  • Q2. If experienced few questions subject to past employment role
4

Group Discussion Round

Pannel round with some communication skills and english pronounciation etc

5

Behavioral Round (2 Questions)

  • Q1. Few questions related to voice and non voice or speak something on a topic for 2 min
  • Q2. Salary discussion and nyt shift comfort

Interview Preparation Tips

Interview preparation tips for other job seekers - Get prepared on English grammar and communication skills with fluency
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Assessment Test Round (2 Questions)

  • Q1. How your interaction will be between the customers based on the typical situations
  • Q2. Find out the error in the sentences based on grammar
2

Essay Writing Round (2 Questions)

  • Q1. Significance of cultural diversity
  • Q2. What you would prefer ? a) Writing b) Typing
3

HR Round (2 Questions)

  • Q1. Why did you leave your previous company?
  • Q2. What was your role and responsibilities in your previous company?

Interview Preparation Tips

Interview preparation tips for other job seekers - It was well organised, and clear management.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Nov 2023.

3 Interview Rounds

1

Group Discussion Round

You have to speak on a given topic for cauple of minute

2

Aptitude Test Round

Numerical reasoning and verbal reasoning

3

Case Study Round

Problem solving and communication skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Research companies , tailor resume , practice interview and confidence

Interview questions from similar companies

Interview experience
2
 Poor
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (1 Question)

  • Q1. Tell me about your favourite teacher
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 -

I was interviewed in May 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. Related to customer care
2

Assignment Round

Related to customer support

Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Your seld introduction
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Recruitment Consulltant and was interviewed in Dec 2023.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Checking your Communication and English speaking skills
2

Technical Round (1 Question)

  • Q1. Second round same lead HR gonna take interview and they check your communication
3

One-on-one Round (1 Question)

  • Q1. Good communication, your educational background, yourself introduction, ,multiple cross questions they ask you have to answer properly about you and the role yo...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - I attend all three rounds and got selected in the same day itself but after confirmation with the manager that I got selected, there is no response from HR I try to speak to him but he did not response I think that is one of the drawback in this company
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
 No response

I applied via Company Website and was interviewed in Jun 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Self introduction to test your communication.
  • Q2. Tell me about yourself in short and sweet mammers
3

One-on-one Round (1 Question)

  • Q1. Any random topic you need speak about 2mins

Interview Preparation Tips

Topics to prepare for Omega Healthcare Voice Process Executive interview:
  • Communication Skills
  • English
Interview preparation tips for other job seekers - Have a good communication skills and build confidence
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Company Website and was interviewed before Nov 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Typing Test Round (3 Questions)

  • Q1. Tell me about your self
  • Q2. Basic questions of excel
  • Q3. Typing test with best accuracy

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview

I applied via Naukri.com and was interviewed in Dec 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - This inerview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills.

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Non Voice Customer Support Executive interview?
IntouchCX interview process usually has 4 rounds. The most common rounds in the IntouchCX interview process are Group Discussion, HR and Resume Shortlist.
How to prepare for IntouchCX Non Voice Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Customer Experience, Customer Service, Email Support, ITES and Written Communication.
What are the top questions asked in IntouchCX Non Voice Customer Support Executive interview?

Some of the top questions asked at the IntouchCX Non Voice Customer Support Executive interview -

  1. Find out the error in the sentences based on gram...read more
  2. Talk 2 minutes on a to...read more
  3. Few questions related to voice and non voice or speak something on a topic for ...read more

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IntouchCX Non Voice Customer Support Executive Salary
based on 4 salaries
₹2.2 L/yr - ₹4.8 L/yr
26% more than the average Non Voice Customer Support Executive Salary in India
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IntouchCX Non Voice Customer Support Executive Reviews and Ratings

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