10+ IntouchCX Non Voice Customer Support Executive Interview Questions & Answers | Complete Prep Guide 2025

IntouchCX Non Voice Customer Support Executive Interview Experiences

3 interviews found

Non Voice Customer Support Executive Interview Questions & Answers

Anonymous

posted on 21 Jun 2024

Interview experience

Average

Difficulty level

Process Duration

Result

Round 1 - HR

(2 Questions)

Q1. Tell me about your self

Add your answer

Q2. Talk 2 minutes on a topic

Ans.

The importance of effective communication in customer support

Effective communication builds trust with customers
Clear and concise communication helps in resolving issues quickly
Active listening is key to understanding customer needs
Empathy and patience are important in customer interactions

Answered by AI

Add your answer

Round 2 - Assessment round

(2 Questions)

Q1. Verbal reasoning

Add your answer

Q2. Few questions should be answered in English proficiency

Add your answer

Round 3 - Technical

(2 Questions)

Q1. Few questions related to voice and non voice process

Add your answer

Q2. If experienced few questions subject to past employment role

Add your answer

Round 4 - Group Discussion

Pannel round with some communication skills and english pronounciation etc

Round 5 - Behavioral

(2 Questions)

Q1. Few questions related to voice and non voice or speak something on a topic for 2 min

Add your answer

Q2. Salary discussion and nyt shift comfort

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Get prepared on English grammar and communication skills with fluency

Non Voice Customer Support Executive Interview Questions & Answers

Anonymous

posted on 6 Jun 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Assessment Test

(2 Questions)

Q1. How your interaction will be between the customers based on the typical situations

Add your answer

Q2. Find out the error in the sentences based on grammar

Ans.

Identify and correct grammar errors in sentences

Subject-verb agreement: The verb must agree with the subject in number and person.
Punctuation: Ensure correct usage of commas, periods, and other punctuation marks.
Word usage: Check for correct word choice and usage in the sentence.
Sentence structure: Ensure that the sentence is structured correctly and makes sense.
Tense consistency: Maintain consistency in the tense used

Answered by AI

Add your answer

Round 2 - Essay Writing

(2 Questions)

Q1. Significance of cultural diversity

Add your answer

Q2. What you would prefer ? a) Writing b) Typing

Add your answer

Round 3 - HR

(2 Questions)

Q1. Why did you leave your previous company?

Add your answer

Q2. What was your role and responsibilities in your previous company?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was well organised, and clear management.

Non Voice Customer Support Executive Interview Questions & Answers

Anonymous

posted on 18 Dec 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Company Website and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Group Discussion

You have to speak on a given topic for cauple of minute

Round 2 - Aptitude Test

Numerical reasoning and verbal reasoning

Round 3 - Case Study

Problem solving and communication skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Research companies , tailor resume , practice interview and confidence

Top trending discussions

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Interview Tips & Stories

4d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Non Voice Customer Support Executive Interview Questions & Answers

Foundever

Anonymous

posted on 26 Nov 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

I was interviewed in May 2024.

Round 1 - HR

(2 Questions)

Q1. Self introduction

Add your answer

Q2. Related to customer care

Add your answer

Round 2 - Assignment

Related to customer support

Non Voice Customer Support Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 25 Jan 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(5 Questions)

Q1. Introduction my self

Add your answer

Q2. About my family questions

Add your answer

Q3. About my goals and studies

Add your answer

Q4. About my hobbies & sports

Add your answer

Q5. Why are join Teleperformance

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My name is Manish khatana and I live in gurugram currently.

Non Voice Customer Support Executive Interview Questions & Answers

Concentrix Corporation

Sky Thakur

posted on 17 Oct 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via YouTube and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - AMCAT test

(2 Questions)

Q1. Essay on any random topic with proper grammar punctuation and 100 to 400 words

Add your answer

Q2. My question was "write about your memorable birthday".

Add your answer

Round 2 - Versant test

(1 Question)

Q1. There are 5 rounds: 1. Typing test for 1 minute 2. Fill in the blanks 3. Listening and typing 4. Story retyping in own words 5. Email writing on any random topic they provide in 9 minutes

Add your answer

Round 3 - Technical

(1 Question)

Q1. 1. Tell me about yourself 2. What do you know about concentrix 3 General questions regarding job like; Are you comfortable in night shift Are you comfortable with salary or any basic questions... The las...

Ans.

I am a dedicated and customer-oriented individual with experience in providing non-voice customer support. I am familiar with Concentrix and am comfortable with night shifts and salary discussions.

I have experience in providing non-voice customer support, ensuring customer satisfaction through effective communication and problem-solving skills.
I have researched Concentrix and understand that it is a global business ser...

Answered by AI

Add your answer

Non Voice Customer Support Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 7 Feb 2024

Interview experience

Average

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(1 Question)

Q1. Your seld introduction

Add your answer

Non Voice Customer Support Executive Interview Questions & Answers

Tech Mahindra

M.haritha

posted on 25 Jan 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Group Discussion

Group discussion team strong and unity

Round 2 - Technical

(7 Questions)

Q1. What is your hobbies

Add your answer

Q2. What you think about company

Add your answer

Q3. What about parents

Add your answer

Q4. What your communication skills

Add your answer

Q5. What is your strength

Add your answer

Q6. Tell me your self

Add your answer

Q7. What is your education quification

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - dld not fear conference good communication skills

Non Voice Customer Support Executive Interview Questions & Answers

Wipro

Anonymous

posted on 2 Feb 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Naukri.com and was interviewed in Jan 2023. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. HR ask the questions anything related to this job or something else.

Add your answer

Q2. Too like that introduction living job related salary or anything.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I have no experience that field I'm a fresher.
But I'll do very well I'm interested for this job

Customer Service Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 15 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. What's your salary expectations

Add your answer

Q2. What's your strength and weakness

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Non Voice Customer Support Executive interview?

IntouchCX interview process usually has 4 rounds. The most common rounds in the IntouchCX interview process are HR, Group Discussion and Technical.

How to prepare for IntouchCX Non Voice Customer Support Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Customer Experience, Customer Service, Email Support, ITES and Written Communication.

What are the top questions asked in IntouchCX Non Voice Customer Support Executive interview?

Some of the top questions asked at the IntouchCX Non Voice Customer Support Executive interview -

Find out the error in the sentences based on gram...read more
Talk 2 minutes on a to...read more
Few questions related to voice and non voice or speak something on a topic for ...read more

E Support Officer 1.3k salaries	₹0 L/yr - ₹0 L/yr
Senior E Support Officer 620 salaries	₹0 L/yr - ₹0 L/yr
Senior Consultant 316 salaries	₹0 L/yr - ₹0 L/yr
Quality Analyst 260 salaries	₹0 L/yr - ₹0 L/yr
Customer Support Executive 241 salaries	₹0 L/yr - ₹0 L/yr

IntouchCX Non Voice Customer Support Executive Interview Questions and Answers

IntouchCX Non Voice Customer Support Executive Interview Experiences

3 interviews found

(2 Questions)

(2 Questions)

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(2 Questions)

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(2 Questions)

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