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Examity Non Voice Customer Support Executive Interview Questions and Answers

Updated 25 Jun 2024

Examity Non Voice Customer Support Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Previous experience
  • Q2. How you wl handle the customers
  • Ans. 

    I will handle customers with patience, empathy, and effective communication skills.

    • Listen actively to understand customer concerns

    • Show empathy and understanding towards customer's situation

    • Provide clear and concise information or solutions

    • Follow up to ensure customer satisfaction

    • Maintain a positive attitude and professional demeanor

    • Offer alternatives or options when necessary

  • Answered by AI
Round 2 - Slect any topic 

(2 Questions)

  • Q1. Talk 1 min about the topic which they wl ask
  • Q2. Need to share the previous experience
Round 3 - HR 

(2 Questions)

  • Q1. Need to perform how to handle the situations
  • Q2. Package discussion

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Why do you want to join this company?
  • Ans. 

    I want to join this company because of its reputation for excellent customer service and opportunities for growth.

    • Reputation for excellent customer service

    • Opportunities for growth and career development

    • Positive company culture and values

  • Answered by AI
  • Q2. What benefits will you bring for this company?
  • Ans. 

    I will bring strong communication skills, problem-solving abilities, and a customer-centric approach to enhance customer satisfaction and retention.

    • Excellent communication skills to effectively interact with customers

    • Strong problem-solving abilities to address customer inquiries and issues efficiently

    • Customer-centric approach to ensure high levels of customer satisfaction and retention

    • Ability to work well in a team and...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. No questions in work
  • Q2. No experience in work
  • Q3. I am work in it

Interview Preparation Tips

Interview preparation tips for other job seekers - Share advice for job seekers no IN jop I am work in

Examity Interview FAQs

How many rounds are there in Examity Non Voice Customer Support Executive interview?
Examity interview process usually has 3 rounds. The most common rounds in the Examity interview process are One-on-one Round and HR.
What are the top questions asked in Examity Non Voice Customer Support Executive interview?

Some of the top questions asked at the Examity Non Voice Customer Support Executive interview -

  1. How you wl handle the custom...read more
  2. Talk 1 min about the topic which they wl ...read more
  3. Need to perform how to handle the situati...read more

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Examity Non Voice Customer Support Executive Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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