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Concentrix Corporation
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I applied via YouTube and was interviewed in Sep 2024. There were 3 interview rounds.
I am a dedicated and customer-oriented individual with experience in providing non-voice customer support. I am familiar with Concentrix and am comfortable with night shifts and salary discussions.
I have experience in providing non-voice customer support, ensuring customer satisfaction through effective communication and problem-solving skills.
I have researched Concentrix and understand that it is a global business ser...
Top trending discussions
posted on 21 Jun 2024
The importance of effective communication in customer support
Effective communication builds trust with customers
Clear and concise communication helps in resolving issues quickly
Active listening is key to understanding customer needs
Empathy and patience are important in customer interactions
Pannel round with some communication skills and english pronounciation etc
posted on 26 Nov 2024
I was interviewed in May 2024.
Related to customer support
posted on 7 Feb 2024
I was interviewed in Sep 2024.
I applied via Company Website and was interviewed in Nov 2024. There were 2 interview rounds.
Voice involves speaking directly with customers, while non-voice involves communicating through written messages or emails.
Voice involves speaking with customers over the phone or in person
Non-voice involves communicating through written messages, emails, or chat
Voice requires good verbal communication skills, while non-voice requires good written communication skills
Voice processing involves handling customer queries through phone calls, while non-voice processing involves handling queries through emails, chat, etc.
Voice processing involves interacting with customers over the phone
Non-voice processing involves handling customer queries through emails, chat, social media, etc.
Roles in voice processing include answering calls, providing assistance, resolving issues verbally
Roles in ...
Discussing customer care involves addressing customer needs, resolving issues, and providing excellent service.
Listen actively to customer concerns
Empathize with the customer's situation
Offer solutions or alternatives to resolve issues
Provide clear and concise information
Follow up to ensure customer satisfaction
Non voice, voice process to customer care every customer problems can solutions him
posted on 11 Feb 2025
I was interviewed in Jan 2025.
English grammatical test and typing test
I have a Bachelor's degree in Business Administration with a specialization in Marketing.
Bachelor's degree in Business Administration
Specialization in Marketing
In five years, I see myself as a senior Voice Process Executive leading a team and implementing innovative strategies to improve efficiency and customer satisfaction.
Continuing to excel in my role as a Voice Process Executive
Taking on more responsibilities and leadership roles within the company
Implementing new technologies and strategies to streamline processes
Mentoring and training new team members
Contributing to the
Credit cards write a summary
I was interviewed in Jan 2025.
It was Versant test.
posted on 3 Sep 2024
I applied via Company Website and was interviewed in Aug 2024. There were 2 interview rounds.
ROM stands for Read-Only Memory, a type of non-volatile memory that is used in computers and other electronic devices.
ROM is a type of memory that retains data even when the power is turned off.
It is used to store firmware and software programs that are essential for the device to function.
Examples of ROM include BIOS in computers and firmware in smartphones.
ROM is different from RAM (Random Access Memory) which is vol
I am a dedicated and experienced customer care executive with excellent communication skills and a strong commitment to providing top-notch service.
I have a proven track record of resolving customer issues efficiently and effectively
I am highly organized and detail-oriented, ensuring no customer concern goes unanswered
I am a team player and can work well under pressure
I am constantly seeking ways to improve and enhance...
Sagility is a customer care company known for providing non-voice support services to various industries.
Sagility offers customer care services such as email support, chat support, and social media management.
The company focuses on providing efficient and personalized customer service to enhance customer satisfaction.
Sagility has a team of trained professionals who handle customer queries and concerns effectively.
They ...
based on 4 interviews
Interview experience
based on 3 reviews
Rating in categories
Customer Service Executive
3.7k
salaries
| ₹0.9 L/yr - ₹7.8 L/yr |
Advisor
3.7k
salaries
| ₹0.9 L/yr - ₹6 L/yr |
Assistant Manager
3.3k
salaries
| ₹2.9 L/yr - ₹10.2 L/yr |
Senior Representative
3.1k
salaries
| ₹1.5 L/yr - ₹6.5 L/yr |
Content Moderator
3k
salaries
| ₹1.7 L/yr - ₹5 L/yr |
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