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Concentrix Corporation Non Voice Customer Support Executive Interview Questions and Answers

Updated 17 Oct 2024

Concentrix Corporation Non Voice Customer Support Executive Interview Experiences

1 interview found

Non Voice Customer Support Executive Interview Questions & Answers

user image Sky Thakur

posted on 17 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via YouTube and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - AMCAT test 

(2 Questions)

  • Q1. Essay on any random topic with proper grammar punctuation and 100 to 400 words
    • Add your answer
  • Q2. My question was "write about your memorable birthday".
    • Add your answer
Round 2 - Versant test 

(1 Question)

  • Q1. There are 5 rounds: 1. Typing test for 1 minute 2. Fill in the blanks 3. Listening and typing 4. Story retyping in own words 5. Email writing on any random topic they provide in 9 minutes
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. 1. Tell me about yourself 2. What do you know about concentrix 3 General questions regarding job like; Are you comfortable in night shift Are you comfortable with salary or any basic questions... The las...
  • Ans. 

    I am a dedicated and customer-oriented individual with experience in providing non-voice customer support. I am familiar with Concentrix and am comfortable with night shifts and salary discussions.

    • I have experience in providing non-voice customer support, ensuring customer satisfaction through effective communication and problem-solving skills.

    • I have researched Concentrix and understand that it is a global business ser...

    • Answered by AI
    Add your answer

Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions user image

posted on 24 Dec 2021

I applied via Walk-in and was interviewed before Dec 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do want to join?
    • Add your answer
  • Q2. What makes you ideal for this role?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest, Any Show them that you gonna stay there in the organization for at least 6 months, Because there most of them who get selected will either abscond after 1 month or don't even join at all.

Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 13 Oct 2020

I applied via Walk-in and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduce yourself??
    • Add your answer
  • Q2. Why should we hire you??
    • Add your answer
  • Q3. Why do u left your studies??
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - While giving interview you should have some confidence on your own. Interviewer find that spark on you, that how in difficult situations you can handle a problem... so carry that confidence with you and the introduction part make it as simple as possible like abt ur family, ur studies, ur hobbies and abt ur achievements..

Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 19 Apr 2021

I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is BPO means..?
  • Ans. 

    BPO stands for Business Process Outsourcing.

    • BPO involves contracting out specific business processes to a third-party service provider.

    • It is commonly used for customer service, technical support, and back-office operations.

    • BPO can help companies save costs and improve efficiency.

    • Examples of BPO providers include Accenture, IBM, and Infosys.

    • Answered by AI
    Add your answer
  • Q2. Why we give you this job..?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - In short you have to speak fluent english or you should get ready with this two questions :-)

Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 6 May 2021

I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Introduction
    • Add your answer
  • Q2. Product knowledge
    • Add your answer
  • Q3. How to achieve goal
    • Add your answer
  • Q4. How to survive
  • Ans. 

    Survival requires adaptability, resilience, and resourcefulness.

    • Stay calm and focused

    • Assess the situation and prioritize needs

    • Be flexible and willing to adjust plans

    • Stay positive and maintain hope

    • Utilize available resources and seek help when needed

    • Answered by AI
    View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 18 Aug 2020

I applied via Naukri.com and was interviewed in Jul 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Women empowerment, meaning of BPO, meaning of customer care, how to handle a rude customer, covid 19 etc, self introduction, 45 min test and a client interview. In total there were 3 rounds
  • Ans. 

    The interview for Customer Care Executive included questions on women empowerment, BPO, customer care, handling rude customers, COVID-19, self-introduction, a 45-minute test, and a client interview.

    • Women empowerment: Discuss the importance of empowering women in the workplace and society.

    • BPO: Explain the concept of Business Process Outsourcing and its role in customer service.

    • Customer care: Highlight the significance o...

    • Answered by AI
    View 3 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - always predict and be well prepared in advance as they can ask anything ...whatever you say just be confident.😊

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 13 Jan 2022

I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self
  • Ans. Name, location, education and work experience
    • Answered by Shivraj Singh
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You should confidence and stey motivated

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 16 Jan 2021

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Previous job description (if you have work experience)
    • Add your answer
  • Q2. About yourself (if you are a fresher)
    • Add your answer
  • Q3. Expected salary
    • Add your answer
  • Q4. Comfortable in working with rotational shifts? (If any)
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Don't be nervous
Don't be confused
Be open with your views

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 25 Dec 2020

Interview Questionnaire 

1 Question

  • Q1. Self introduction, Why do you want to join this company, Salary expectations, Qualifications, Flexibility about changing shifts, etc.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Some common questions and answers (can be obtained through internet access)

Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 29 May 2022

I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why you are looking for this job ,why you choose this place and designation ,what are you weaknesses
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence , speak in a pleasant and good manner ,dress well and show your personality ,be answerable to each and every question ,if unable then can deny in a polite manner thats all
More about working at Concentrix Corporation
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Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Non Voice Customer Support Executive interview?
Concentrix Corporation interview process usually has 3 rounds. The most common rounds in the Concentrix Corporation interview process are Technical.
What are the top questions asked in Concentrix Corporation Non Voice Customer Support Executive interview?

Some of the top questions asked at the Concentrix Corporation Non Voice Customer Support Executive interview -

  1. There are 5 rounds: 1. Typing test for 1 minute 2. Fill in the blanks 3. List...read more
  2. Essay on any random topic with proper grammar punctuation and 100 to 400 wo...read more

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Concentrix Corporation Non Voice Customer Support Executive Interview Process

based on 4 interviews

Interview experience

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Good
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Concentrix Corporation Non Voice Customer Support Executive Salary
based on 11 salaries
₹1.8 L/yr - ₹3.7 L/yr
7% more than the average Non Voice Customer Support Executive Salary in India
View more details

Concentrix Corporation Non Voice Customer Support Executive Reviews and Ratings

based on 3 reviews

4.4/5

Rating in categories

4.1

Skill development

4.1

Work-life balance

3.8

Salary

5.0

Job security

4.4

Company culture

3.8

Promotions

4.4

Work satisfaction

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