Concentrix Corporation Non Voice Customer Support Executive Reviews

Likes

The kinda of product training they provide to the new joiners, make them ready for the industry

Dislikes

In recent past the hiring standards have dropped big time, as the crowd there seems below required levels

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Concentrix is a great organisation for freshers who are going to start there career,the company culture was awesome learnt alot of things made great memories 💓

Dislikes

When comes to hike its very less

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to like.

Dislikes

-No clear information from HR regarding salaries and other stuff. -Irrelevant deduction in salaries. -No learning and No improvement in skills. -Politics and Favourtism by upper management. -Sugar daddy Culture by higher authorities like Team leader ,Operation managers and above. -No promotions and appraisals.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good batchmates, nice manager(sometimes get frustrated by pressure of performance by upper managers),good environment, work from home

Dislikes

Salary:( didn’t got appraisal that much only 600rs increase in salary lol, work time( if you’re working from home you will have to work like a robot and only 1 hr break rarely may get exception, in office can get more exception in break, I took 2:30 hr break sometimes next day my manager scratched his head for exception reason, poor promotion even if you preformed well(politics)

Work Details

Work policy: After 3-4 months you may receive work from home opportunity(it depends upon the alloby, mine was Amazon.de so I received wfh after 8-9 months

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I like wellness sessions and shift timing everything is good

Dislikes

No respect to the agents ,very rude behaviour from the team lead ,if you give complaint then IR will be raised and no two ways cab facility,no salary is hike,only once it's got hike that to 13000 is the hike it's very very cheap really even company is looking how to not how to do increments,it's just looking yo decrease the salary for everything individual, most of the agents are going even they are not have anything,some people are doing in same company because they are not have any other option because no job outside,we they loose this they are not able to serve outside thank you...Read More

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Likes

* There is a job security * Office environment

Dislikes

* Less scope for promotion * Unnecessary pressure for sales * no work ethics * no option for skill development

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Great place to work and the main thing is work environment is Awesome!

Dislikes

Can not give much time for yourself The timings for waiting cab after shift ends But overall experience good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Amazing culture. Team engagement and support. Professionalism is followed but also diplomatic with personal aspects with the employees. CNX has been memorable and will always be one of the best places I've ever worked.

Dislikes

Nothing significant enough to report a negative. Almost everything is better with CNX

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Great Visionary from Top management… Great place to work .. Company which does many CSR activities with out any expectations.. Out standing help and support given to employees and Society in COVID. But very sad to say new Mid management is very bad not aligned with company culture.. No ethics No culture… their vision is to show power. Company failed to tech culture to the new directors .. especially people who joined after Covid.. Employees spend more then 10 years will definitely acknowledge my thoughts .. Otherwise amazing place to work with lots of learning and culture.....Read More

Dislikes

New Directors joined from out side..

Likes

Concentrix is a very good organization and I have learnt a lot here. I started my career with Concentrix as a claim processing analyst in claim adjudication and now handling a an entire line of Business. Management are very supportive.

Dislikes

Nothing to Say

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The company has great work culture all are friendly and helping. I remember the days when I was in OJT to till production concentrix remain my second home.

Dislikes

There was deslike about concentrix where there are some politics. However our manager was very rude and manipulate us. She played mind games. WFH was allowed in concentrix but she never gave permission when she offered when I requested continue three months before she promised then rejected when the I drop mail that I lead HR she provided but for a month only. I felt very disappointed she never understood truly. I gave all my best to boost team performance and help our process. She always shouted when we ask for our rights. She complain regarding that in her life she faced challanges why you weren't?.The salary was not enough to support financial expectations. She never supported in that terms with appraisal even cnx provides that. If two week off was there or if the work hours was 7-8 it would be great to work with cnx in another process. As Now I'm not part of that process and team cnx but I'm happy looking forward to my career in new company....Read More

Likes

Cnx providing very good package for the fresher I would recommend to join as a fresher. Job security at cnx is high level.

Dislikes

Cnx is not for those who want to get success or promotion by doing hard work. Cnx giving leverage to those who don't want to work. This type of culture making uncomfortable others who are working hard for the organisation. Also cnx treats both types of employees with same like salary or promotion. In the cnx 90% folks geeting prompted due to they don't have efficient folks who are eligible for that position. This type of culture will make the company hollow. Company needs to look for those who are working hard for them. Appraisal is very big concern there is no appraisal you will get only 4k-5k increment in your annual CTC only if you have 5 out of 5 rating....Read More

Likes

Job security that is provided to us, IJP’s that is open for growth.

Dislikes

Escalation metric, They are people who are spoiling the name of Concentrix and misusing their position. Which is not being recognised by Concentrix. It’s creating lots of dissatisfaction.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The process itself was really good. Good people around can make friends of all age types.

Dislikes

Managers and Team Leads chosen from outside instead of from the existing workpool. They gossip about anything and everything even your personal life. Don't reveal any thing personal to anyone.

Likes

No training provided and simple for no reason they pressurised people to go in PIP.

Dislikes

No training provided management are very sarcastic and they pressure people to go to PIP

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security Environment Brand

Dislikes

Low Salary as per market standards After 9A career level promotion takes 4-5 years No appreciation No rewards No incentives No Overtime No recognition

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.