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Alldigi Tech Non Voice Customer Care Executive Interview Questions and Answers

Updated 25 Jul 2024

Alldigi Tech Non Voice Customer Care Executive Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What was your experience in previous company
  • Ans. 

    I have 2 years of experience in a BPO company handling customer queries and providing solutions.

    • Handled customer queries through email and chat

    • Provided technical support for software products

    • Achieved high customer satisfaction ratings

    • Trained new team members on customer care processes

  • Answered by AI
  • Q2. Why you quite the job
  • Ans. 

    I left my previous job to pursue new opportunities and challenges in a different industry.

    • Seeking career growth and advancement

    • Desire for new challenges and learning experiences

    • Change in industry or field of interest

  • Answered by AI
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself and college
Round 3 - HR 

(1 Question)

  • Q1. Some general questions

Non Voice Customer Care Executive Interview Questions Asked at Other Companies

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Interview questions from similar companies

I applied via Walk-in and was interviewed in Jul 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What do you know about our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak clearly,use good eye contact and be confident.

I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

About Your Experience and Personal Skills , Behaviour, Communication skills, Hygiene

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't lose Opportunity For Your Life Ensure chance

Interview Questionnaire 

2 Questions

  • Q1. How to crack the sale
  • Ans. 

    To crack a sale, focus on building relationships, understanding customer needs, demonstrating value, and closing the deal.

    • Build strong relationships with customers to gain trust and loyalty

    • Understand the customer's needs and tailor your pitch to address their specific pain points

    • Demonstrate the value of your product or service by highlighting its unique features and benefits

    • Close the deal by overcoming objections and c...

  • Answered by AI
  • Q2. How to face the HR questions?
  • Ans. Be confident and reply accordingly without any hesitation.
  • Answered Anonymously

Interview Questionnaire 

1 Question

  • Q1.  Products sales
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. How would you deal with unjustified criticism from a superior?
  • Ans. I've never had a problem accepting responsibility for my mistakes and learning from them. Admitting one's errors, in my opinion, is mature and honorable. I used to be my harshest critic, but I've learned that we're all human, and making mistakes is natural.
  • Answered by Abad Bin Jaiyad

Interview Preparation Tips

Interview preparation tips for other job seekers - NA
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Aug 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What was your experience with your last company?
  • Ans. 

    I had a successful track record of exceeding sales targets and building strong relationships with clients.

    • Consistently exceeded sales targets by 20% each quarter

    • Developed and maintained relationships with key clients, resulting in a 30% increase in repeat business

    • Implemented new sales strategies that led to a 15% growth in market share

  • Answered by AI
  • Q2. Is it possible to sell a bottle of water to a person who is only thirsty?
  • Ans. 

    Yes, it is possible to sell a bottle of water to a person who is only thirsty by highlighting the benefits of staying hydrated.

    • Emphasize the importance of staying hydrated for overall health and well-being.

    • Explain how drinking water can help quench immediate thirst and prevent dehydration.

    • Offer information on the quality and purity of the water in the bottle to appeal to the customer's need for a reliable source of hyd

  • Answered by AI
Round 2 - Assignment 

Sell any ideas or concepts to the interviewer.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't miss an opportunity to deliver your sales pitch.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About your past experiences and what you passionate about this job
  • Q2. Willing to work a night shift and are you located around 20kms radius from company's is mandatory.
  • Ans. 

    Yes, I am willing to work night shifts and I am located within 20kms radius from the company.

    • I am open to working night shifts as per the company's requirement.

    • I am located within a 20kms radius from the company's location.

    • I understand the importance of being close to the workplace for night shifts for convenience and safety.

  • Answered by AI
Round 3 - Typing Test 

(2 Questions)

  • Q1. Say about your life inspiration in 6 lines within 6 minutes without grammatical errror and punctuational error .
  • Ans. 

    My life inspiration is my mother, who taught me the value of hard work, perseverance, and kindness.

    • My mother's unwavering dedication to her family and career inspires me to always give my best in everything I do.

    • Her ability to overcome challenges with grace and positivity motivates me to face obstacles head-on.

    • Seeing her selfless acts of kindness towards others reminds me to always be compassionate and empathetic.

    • My mo...

  • Answered by AI
  • Q2. What's you long term goal and how your working with it?
Round 4 - One-on-one 

(1 Question)

  • Q1. Chat with customer and make solutions to the customers

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy but do things quick and correct . They focus on quick response.

I applied via Recruitment Consulltant and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about yourself, ...why you want this job .....what is your plan in upcoming 5 years from today .

Interview Preparation Tips

Topics to prepare for Globiva Sales Executive interview:
  • Self introduction, company's pr
Interview preparation tips for other job seekers - Just be confident, even the person who's taking your interview today has been gon through the same phase ...,just be honest with your words , present yourself in such a way thar he'll get impressed by the way you talk , don't be nervous, and chill you'll crack it!!

Alldigi Tech Interview FAQs

How many rounds are there in Alldigi Tech Non Voice Customer Care Executive interview?
Alldigi Tech interview process usually has 2 rounds. The most common rounds in the Alldigi Tech interview process are HR, One-on-one Round and Resume Shortlist.

Tell us how to improve this page.

Alldigi Tech Non Voice Customer Care Executive Interview Process

based on 4 interviews

Interview experience

4
  
Good
View more

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Alldigi Tech Non Voice Customer Care Executive Salary
based on 4 salaries
₹1.9 L/yr - ₹3 L/yr
13% less than the average Non Voice Customer Care Executive Salary in India
View more details

Alldigi Tech Non Voice Customer Care Executive Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

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