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3.9

based on 27.5k Reviews

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Teleperformance Non Voice Customer Service Associate Interview Questions and Answers

Updated 21 Jun 2024

2 interviews found

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Interview experience
4
Good
Difficulty level
Easy
Duration
4-6 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Feb 2023.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Myself introduction
2

Salary discussion Round (1 Question)

  • Q1. Previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Non voice
Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Shine and was interviewed before Jun 2023.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduction and family background
  • Q2. Experience in any other company
2

Aptitude Test Round

Mathmatics and english grammar test

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Self introduction What is BPO
Interview experience
5
Excellent
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Sep 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. One of the largest BPO companies in India, Concentrix,
  • Q2. Founded in 1983, the American giant, a subsidiary of SYNNEX Corporation
3

One-on-one Round (1 Question)

  • Q1. Concentrix assists its employees in giving their careers a great start.
Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2024.

2 Interview Rounds

1

One-on-one Round (5 Questions)

  • Q1. Voice and non voice processing?
  • Q2. Voice and non voice difference?
  • Q3. What is the voice and non voice processing and it roles ?
  • Q4. What about your company ?
  • Q5. How to d discuss about the customer care ?
2

Group Discussion Round

Non voice, voice process to customer care every customer problems can solutions him

Interview Preparation Tips

Topics to prepare for HGS Non Voice Customer Care Executive interview:
  • customer care
  • Sales Executive Activities
  • Customer Relationship
  • customer support
Interview preparation tips for other job seekers - Hgs company voice and non voice roles
Interview experience
3
Average
Difficulty level
-
Duration
-
Result
-

5 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Talk 2 minutes on a topic
2

Assessment round Round (2 Questions)

  • Q1. Verbal reasoning
  • Q2. Few questions should be answered in English proficiency
3

Technical Round (2 Questions)

  • Q1. Few questions related to voice and non voice process
  • Q2. If experienced few questions subject to past employment role
4

Group Discussion Round

Pannel round with some communication skills and english pronounciation etc

5

Behavioral Round (2 Questions)

  • Q1. Few questions related to voice and non voice or speak something on a topic for 2 min
  • Q2. Salary discussion and nyt shift comfort

Interview Preparation Tips

Interview preparation tips for other job seekers - Get prepared on English grammar and communication skills with fluency
Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
Selected Selected

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. What was your qualification?
  • Q2. Where do you see yourself in five years?
2

Case Study Round

Credit cards write a summary

Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Aug 2024.

2 Interview Rounds

1

HR Round (3 Questions)

  • Q1. Data interpretation
  • Q2. English Passage question
  • Q3. What is mean by ROM
2

HR Round (2 Questions)

  • Q1. Why should I hire you
  • Q2. Tell me about sagility company

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in

3 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Hobbies , project explanation
2

Aptitude Test Round

Typing , computer knowledge

3

HR Round (2 Questions)

  • Q1. Why should hire you
  • Q2. How to manage stress
Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. If the company needs the employee of only 3 month than why you doesn't mentioned in the job portal
  • Q2. After the assessment why the candidate have to wait for an many hours

Interview Preparation Tips

Interview preparation tips for other job seekers - First they conducting yhe assessment round that is typing speed in mobile phone instant of sytem i don't know how its possible and in second round they told about the role thats they only need has for 3 month after that they will terminate us

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Non Voice Customer Service Associate interview?
Teleperformance interview process usually has 2 rounds. The most common rounds in the Teleperformance interview process are One-on-one Round, HR and Aptitude Test.
How to prepare for Teleperformance Non Voice Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Handling, Customer Service, Email Support, chat and chat support.

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People are getting interviews through

based on 2 Teleperformance interviews
Company Website
Job Portal
50%
50%
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Teleperformance Non Voice Customer Service Associate Salary
based on 21 salaries
₹1.2 L/yr - ₹4.2 L/yr
At par with the average Non Voice Customer Service Associate Salary in India
View more details

Teleperformance Non Voice Customer Service Associate Reviews and Ratings

based on 14 reviews

3.9/5

Rating in categories

3.7

Skill development

3.7

Work-Life balance

3.1

Salary & Benefits

3.6

Job Security

3.7

Company culture

2.9

Promotions/Appraisal

3.8

Work Satisfaction

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