Connectrix India Non Voice Customer Service Associate Interview Questions and Answers

Separate negative and positive numbers in O(n) space and time complexity

Q1. Communication between components in Angular
Ans. 
Angular uses various techniques for communication between components.
• Input and Output decorators for parent-child communication

• EventEmitter for custom events

• Services for sharing data between unrelated components

• RxJS for reactive programming and observables

• ViewChild and ContentChild for accessing child components
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Q2. Secure access to page in Angular implementation explain
Ans. 
Secure access to page in Angular can be implemented using route guards.
• Route guards can be used to restrict access to certain pages based on user authentication and authorization.

• AuthGuard can be used to check if the user is authenticated before allowing access to a page.

• RoleGuard can be used to check if the user has the necessary role to access a page.

• CanActivateChild can be used to restrict access to child routes.

• Can...read more
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Aptitude Test Consists of questions from Accounting ( Accounting and Investment Banking ) , English Language ( Grammar ), Logical Reasoning

Q1. Walk through the resume - Education, Family, Work Profile
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Q2. Trade Life Cycle , Custodian , Corporate Actions
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Q3. How immediate you could join
Ans. 
I can join immediately.
• I am available to start immediately.

• I can begin working as soon as necessary.

• I have no prior commitments that would delay my start date.

• I am ready to hit the ground running.

• I can adapt quickly to new environments and start contributing right away.
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Q1. What do you know about Amex?
Ans. 
Amex, also known as American Express, is a multinational financial services corporation known for its credit card services.
• American Express is commonly referred to as Amex.

• It is a multinational financial services corporation.

• Amex is known for its credit card services and rewards programs.

• The company was founded in 1850 and is headquartered in New York City.

• American Express cards are widely accepted worldwide.
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Q2. How does Amex make money?
Ans. 
American Express makes money primarily through fees charged to merchants and cardholders, as well as interest on outstanding balances.
• Merchant discount fees charged to businesses for accepting Amex cards

• Annual fees and interest charges on cardholders' balances

• Foreign exchange fees for international transactions

• Lending and investment services

• Partnerships with other companies for co-branded cards
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Q3. Talk me through your projects
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Q4. Details of linear and logistic regression
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Q5. SQL knowledge questions
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Q1. Why are you leaving your current organisation?
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Q2. Case study which involved a guesstimate
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Q3. Multiple puzzles and credit card industry knowledge
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Q4. Why are you interested in Amex
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Q1. They will give case study to work on and the candidate has to submit it in 2 days.
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Q1. Questions will be largely based on case study and past experience.
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Q1. Tell me about the golden rules
Ans. 
The golden rules are fundamental principles or guidelines that are considered to be universally true and important.
• Golden rules are basic principles that are believed to be essential for success or happiness.

• They are often based on moral or ethical values.

• Examples include 'treat others as you want to be treated' and 'honesty is the best policy.'
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Q2. What is subscription and redemption
Ans. 
Subscription and redemption are processes in which investors can buy or sell shares of a mutual fund.
• Subscription is the process of buying shares of a mutual fund.

• Redemption is the process of selling shares of a mutual fund.

• Investors can subscribe to a mutual fund by investing a certain amount of money.

• Investors can redeem their shares by selling them back to the mutual fund.

• Subscription and redemption prices are based...read more
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Q3. What is hedging
Ans. 
Hedging is a risk management strategy used to offset potential losses by taking an opposite position in a related asset or security.
• Hedging involves taking a position in a financial instrument to reduce or offset the risk of price movements in another asset.

• Common hedging strategies include using options, futures contracts, and derivatives.

• For example, a company may hedge against currency fluctuations by entering into ...read more
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Q1. Mainframe, JCL, SI related questions
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Q1. SI, SFG, CD related questions
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Q1. Management Round with Head of Department
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Q2. Process and management related general questions
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Q1. Salary Discussion
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It was an easy discussion, as I have already went thrrough the coding interview. The queations were on:

SDLC
Testing of Apps
Best Practices
Prod Issue solution Approach
Dealing with Juniors and Seniors