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Connectrix India Non Voice Customer Service Associate Interview Questions and Answers

Updated 26 Sep 2022

Connectrix India Non Voice Customer Service Associate Interview Experiences

1 interview found

I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Amcat 

(4 Questions)

  • Q1. Why do you want this job?
  • Q2. What do you know about bpo sector ?
  • Ans. 

    BPO sector refers to the outsourcing of business processes to third-party service providers.

    • BPO stands for Business Process Outsourcing

    • It involves outsourcing non-core business functions such as customer service, data entry, and back-office operations

    • BPO sector is a rapidly growing industry, especially in countries like India and the Philippines

    • It helps companies reduce costs and focus on their core competencies

    • Example...

  • Answered by AI
  • Q3. Why should we should hire you?
  • Q4. What do you know about concentrix ?
  • Ans. 

    Concentrix is a global business services company that provides customer engagement, technology, and analytics solutions.

    • Concentrix offers services in various industries including healthcare, technology, retail, and banking

    • They have over 225 locations in 45 countries

    • Concentrix has won numerous awards for their customer service and employee engagement

    • They provide services such as customer support, technical support, and ...

  • Answered by AI
Round 3 - Versant 

(3 Questions)

  • Q1. They check your typing speed ?
  • Q2. They check your english grammar command?
  • Q3. They give you situation and you have to write an email

Interview Preparation Tips

Topics to prepare for Connectrix India Non Voice Customer Service Associate interview:
  • You tube vides
Interview preparation tips for other job seekers - Have always patience , keep relax n camb answer to them in very well manner.Do show them Your are nervous , always be honest about your resume and don't break the flow of english during interview.

Interview questions from similar companies

I applied via Company Website and was interviewed in Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Hypothetical Questions - What if the company decides to demote all senior associate s to associate? What will be your reaction??

Interview Preparation Tips

Interview preparation tips for other job seekers - I went for Enterprise Testing Senior Associate. The person who interviewed me was very well known to me. He worked with me for more than a year at the same level. Asked illogical questions. All hypothetical questions he asked in which I was the one who was getting demoted or denied bonus or increment.
He should not have taken my interview as it was conflict of Interest. 99% of questions was asked by this guy and the other lady in VC only asked 1 general question.
I reported conflict of interest issue to the hiring HR but no action was taken not any reply toy email came.

Interview Questionnaire 

2 Questions

  • Q1. Questions on Kubernetes, AWS, Spring batch, Java threads and Apace Kafka
  • Q2. Questions on Executor service and Reentrant Lock in Java

I applied via Referral and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Be clear with your basics
Round 2 - Technical 

(1 Question)

  • Q1. Maven basics, Design Patterns

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear with your basics and be confident
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Option pricing model- BSM assumptions and explanation
  • Ans. 

    Black-Scholes-Merton (BSM) model is a mathematical model used for pricing options.

    • BSM model assumes constant risk-free rate, constant volatility, and lognormal distribution of stock prices.

    • It assumes no dividends are paid during the option's life.

    • The model assumes the option can only be exercised at expiration.

    • The underlying stock follows a geometric Brownian motion.

    • The model is used to calculate the theoretical price ...

  • Answered by AI
  • Q2. Explain options and it’s pricing
  • Ans. 

    Options are financial instruments that give the holder the right, but not the obligation, to buy or sell an underlying asset at a specified price within a specific time period.

    • Options can be call options or put options

    • Call options give the holder the right to buy the underlying asset at a specified price within a specific time period

    • Put options give the holder the right to sell the underlying asset at a specified price...

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why is ATM option delta 0.5
  • Ans. 

    ATM option delta is 0.5 because it represents a 50% chance of the option expiring in-the-money.

    • ATM option delta is 0.5 because it is at-the-money, meaning the option strike price is equal to the current underlying asset price.

    • Delta measures the sensitivity of an option's price to changes in the underlying asset price.

    • A delta of 0.5 indicates a 50% probability of the option expiring in-the-money.

    • ATM options have the hig...

  • Answered by AI
  • Q2. Current affairs on interest rate

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Options - pricing in detail
2. BSM model - assumptions and variables
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Implement heap? Question related to Priority Queue

Interview Preparation Tips

Interview preparation tips for other job seekers - NA
Interview experience
4
Good
Difficulty level
-
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Case Study 

Financial Case Study

Round 2 - One-on-one 

(1 Question)

  • Q1. Behavioural Skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Clear Thought Process
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Why do you are looking for Job change?
  • Q2. What are your expectations
Round 2 - Coding Test 

Hacker Rank coding test - Palindrome number

Round 3 - Technical 

(2 Questions)

  • Q1. Java 8 questions and Generics in Java
  • Q2. Collections in java
  • Ans. 

    Collections in Java are used to store and manipulate groups of objects.

    • Collections framework provides interfaces (List, Set, Map) and classes (ArrayList, HashSet, HashMap) for storing and manipulating data

    • Collections offer methods for adding, removing, and accessing elements in a collection

    • Collections can be sorted, filtered, and iterated over using various methods

  • Answered by AI

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Coding Test 

Duration 1 hour
Medium level questions

Round 2 - Technical 

(2 Questions)

  • Q1. Architecture and system related questions
  • Q2. Write classes and methods for bookmyshow
  • Ans. 

    Classes and methods for bookmyshow to manage booking and ticketing system.

    • Create a class for Ticket with attributes like ticket ID, showtime, seat number, etc.

    • Create a class for Show with attributes like movie name, theater, showtime, etc.

    • Create a class for Booking with attributes like booking ID, tickets booked, total price, etc.

    • Methods like bookTicket() to book a ticket, cancelTicket() to cancel a ticket, getAvailabl

  • Answered by AI

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - Coding Test 

Had codility assesment which included array and stack questions

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Connectrix India Interview FAQs

How many rounds are there in Connectrix India Non Voice Customer Service Associate interview?
Connectrix India interview process usually has 3 rounds. The most common rounds in the Connectrix India interview process are Resume Shortlist.
What are the top questions asked in Connectrix India Non Voice Customer Service Associate interview?

Some of the top questions asked at the Connectrix India Non Voice Customer Service Associate interview -

  1. What do you know about bpo secto...read more
  2. What do you know about concentri...read more
  3. They give you situation and you have to write an em...read more

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