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Connectrix India Customer Service Executive Interview Questions and Answers

Updated 31 Jul 2022

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Customer Service Executive Interview Questions

user image Tridev Swail

posted on 31 Jul 2022

I applied via Naukri.com and was interviewed before Jul 2021.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Brief introduction about yourself and the experience you have in the past and the criteria of yourself where you want to see in future.
  • Q2. How come the last company not offered you a good salary
3

Group Discussion Round

Women empowerment and the era of hypocrisy.

4

Client Interview Round (1 Question)

  • Q1. What you will do if we select you for the job role??

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident about the topic and think about the topic.

Interview questions from similar companies

Customer Service Executive Interview Questions

HSBC Group user image Sahirthan Chandran

posted on 10 Dec 2024

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Nov 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. What is your weakness
  • Q2. What is your strength
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me something about yourself which is not on your resume?
  • Q2. Which metric is important? AHT or CSAT?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Smart and Honest, rest all will work out automatically and you're in 💼
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (1 Question)

  • Q1. Explain the last movie you have watched

Interview Preparation Tips

Interview preparation tips for other job seekers - I sent my resume to HR email 3 to 4 times, as per instructed said will get back to you, after that I waited and waited but even after 7-10 days never responded back, so I called them again and again for confirmation but still no proper response nor any proper feedback, I just wanted to ask them, am I eligible or not, still never responded back, this kind of HR is really unprofessional, feel sorry that they are working with one the best organisation and act like highly professional but not at all, don't even know how to talk with people also, I just wanted to try, doesn't matter wither I'll be selected or not, but atleast wanted to try once, I deserve to get atleast one chance for interview appointment.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Dec 2023.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Educational details
  • Q2. Background experience
2

One-on-one Round (2 Questions)

  • Q1. Process related questions
  • Q2. Behavioral question

I applied via Walk-in

2 Interview Rounds

1

Group Discussion Round

How can resolve customer queries and patience control

2

Case Study Round

How can study

Interview Preparation Tips

Interview preparation tips for other job seekers - To present perfect position and clearly
No haritation and at the time of interview clar all doubts in one time

I applied via Naukri.com and was interviewed in Nov 2020.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Upgrade yourself guys
And fortune thinking
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Behavioral Round (1 Question)

  • Q1. What describes you best

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be good in English and you should have knowledge for the role you are applying.
Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Recruitment Consulltant and was interviewed before Apr 2023.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Why would you like to apply here
  • Q2. Tell me something about yourself
2

One-on-one Round (1 Question)

  • Q1. Explain the gap in employment during covid

Interview Preparation Tips

Interview preparation tips for other job seekers - Strict with silly things, got rejected for working as a freelance worker during the covid lockdown, seems like the interviewer expects everyone to have great prestigious jobs during hard times
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Jul 2023.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Salary drawn in current organization
  • Q2. Why you want to join American Express?
3

VnA Round (1 Question)

  • Q1. A paragraph was given to me. I was asked to read it for 2 mins and they would remove it from the screen and ask me questions from the paragraph and answers must...read more
4

Technical Round (2 Questions)

  • Q1. Why you want to join Amex? Tell about your hobbies.
  • Q2. When I informed I like cooking and it is my hobby. Interviewer asked, "what can can you cook?"
5

Technical Round (2 Questions)

  • Q1. Would you be comfortable doing night shifts? Who do you live with? What does your father do?
  • Q2. Travel is in boom. Why are you quitting now?

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are seeking a role in Customer Service. Your communication skills need to be good. Be confident and explains your previous/current roles with enthusiasm. Agree to their conditions, e.g. nights shifts, Work from office and all. Remember you are asking for a job, be humble and do not put up your demands.

Connectrix India Interview FAQs

How many rounds are there in Connectrix India Customer Service Executive interview?
Connectrix India interview process usually has 4 rounds. The most common rounds in the Connectrix India interview process are Resume Shortlist, One-on-one Round and Group Discussion.

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