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Connectrix India

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4.0

based on 45 Reviews

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Connectrix India Customer Service Representative Interview Questions and Answers

Updated 23 Apr 2023

1 interview found

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Customer Service Representative Interview Questions

user image Anonymous

posted on 23 Apr 2023

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Mar 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

It's an English and grammar test

3

Assignment Round

Versant, SHL , AMCAT

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and prove them that you worth more than any other candidates and you have the importance what it takes to get the job

And never disappoint if you fail one time try again

Top trending discussions

View All
Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification. However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too. What alternative documents can I provide for employment verification?
Got a question about Connectrix India?
Ask anonymously on communities.

Interview questions from similar companies

Customer Service Representative Interview Questions

HSBC Group user image Anonymous

posted on 28 Oct 2024

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 -
Result
 -

I applied via Company Website and was interviewed in Sep 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Necessary skills needed for a customer service rep.
    Add Answer
  • Q2. Why do you want to work at HSBC
    Add Answer
2

Aptitude Test Round

Behavioral assessment if it aligns with their value (30min-1hr)

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress smart, be confident, You got this, All the best.

Customer Service Representative Interview Questions

BNY user image Anonymous

posted on 2 Apr 2022

I applied via Bny Mellon website and was interviewed in Oct 2021.

2 Interview Rounds

1

Aptitude Test Round

The aptitude test was to tough but it was all relatable to my finance sector regarding MBA and the passing marks were 80% so it was tough but as I kept on practing and I cracked it and the aptitude test was divided into 2 subjects English /Finance both keep on giving mock on online the aptitude will be easy.

2

HR Round (5 Questions)

  • Q1. What are your salary expectations?
    Add Answer
  • Q2. What is your family background?
    Add Answer
  • Q3. Where do you see yourself in 5 years?
    Add Answer
  • Q4. What are your strengths and weaknesses?
    Add Answer
  • Q5. Tell me about yourself.
    Add Answer

Interview Preparation Tips

Topics to prepare for BNY Customer Service Representative interview:
  • Mutual Funds
  • Investment Banking
  • Finance
  • Accounting basics
  • Share Market
Interview preparation tips for other job seekers - This was my last round of mangers with two of them asking me questions simultaneously one after other regarding finance sector and personal opinions it was a great experience about this interview and I thank all my supporters who guided me in cracking this interview.

Useful Resources

Senior Customer Service Representative Interview Questions

American Express user image Vidit Gulati

posted on 5 Feb 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 -
Result
Selected  Selected

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. How to convince the customer to buy the product?
    View Answers (1)
2

Case Study Round

Situation based questions

Useful Resources

Operations Representative Interview Questions

Wells Fargo user image Anonymous

posted on 27 May 2024

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before May 2023.

1 Interview Round

1

HR Round (1 Question)

  • Q1. About the previous organisation work etc
    Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare on your previous job role mostly. They ask most of the questions from your previous profile and go through your resume. They will ask analytical questions scenario base.

Useful Resources

Sales Representative Interview Questions

HDFC Sales user image Anonymous

posted on 3 May 2023

Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Apr 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Group Discussion Round

Asking about how to achieve your business.

3

Exam Round (1 Question)

  • Q1. Mathematics English
    Add Answer

Useful Resources

Medical Representative Interview Questions

Xyz Company user image Anonymous

posted on 2 Mar 2022

I applied via Referral and was interviewed in Feb 2022.

2 Interview Rounds

1

Aptitude Test Round

Concentex

2

Coding Test Round

How about medicare

Interview Preparation Tips

Interview preparation tips for other job seekers - What is your idea about crypto

Useful Resources

Customer Service Representative Interview Questions

HSBC Group user image Anonymous

posted on 1 Dec 2022

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Nov 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Assignment Round

Assessment of Aptitude, basic common understanding of day to day problems and thier management

3

One-on-one Round (1 Question)

  • Q1. Even thiugh i prepared thoroughly, they wanted to know more about me as a person and were not too hard. Quite an amazing panel.
    Add Answer
4

HR Round (2 Questions)

  • Q1. Why you want to work with HSBC
    Add Answer
  • Q2. What are expectation in terms of salary
    Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be real, they would select you if they find you suitable, otherwise it would be you struggling on the job.

Useful Resources

Customer Service Representative Interview Questions

BNY user image Anonymous

posted on 2 Apr 2022

I applied via Bny Mellon website and was interviewed in Oct 2021.

2 Interview Rounds

1

Aptitude Test Round

The aptitude test was to tough but it was all relatable to my finance sector regarding MBA and the passing marks were 80% so it was tough but as I kept on practing and I cracked it and the aptitude test was divided into 2 subjects English /Finance both keep on giving mock on online the aptitude will be easy.

2

HR Round (5 Questions)

  • Q1. What are your salary expectations?
    Add Answer
  • Q2. What is your family background?
    Add Answer
  • Q3. Where do you see yourself in 5 years?
    Add Answer
  • Q4. What are your strengths and weaknesses?
    Add Answer
  • Q5. Tell me about yourself.
    Add Answer

Interview Preparation Tips

Topics to prepare for BNY Customer Service Representative interview:
  • Mutual Funds
  • Investment Banking
  • Finance
  • Accounting basics
  • Share Market
Interview preparation tips for other job seekers - This was my last round of mangers with two of them asking me questions simultaneously one after other regarding finance sector and personal opinions it was a great experience about this interview and I thank all my supporters who guided me in cracking this interview.

Useful Resources

Senior Customer Service Representative Interview Questions

American Express user image Anonymous

posted on 23 Jun 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Jun 2023.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about yourself.
    Add Answer
  • Q2. Talk about your work experience.
    Add Answer
2

Voice and Accent Round (2 Questions)

  • Q1. Comprehension and Retention.
    Add Answer
  • Q2. Reading and Listening.
    Add Answer
3

Technical Round (2 Questions)

  • Q1. Talk about a situation you saved from being escalated.
    Add Answer
  • Q2. Why should we hire you?
    Add Answer

Interview Preparation Tips

Topics to prepare for American Express Senior Customer Service Representative interview:
  • Credit Cards
  • Customer Relationship
  • Spoken English
Interview preparation tips for other job seekers - Be confident and make sure you don't talk about anything irrelevant. You'll be fine :)
More about working at Connectrix India

Connectrix India Interview FAQs

How many rounds are there in Connectrix India Customer Service Representative interview?
Connectrix India interview process usually has 3 rounds. The most common rounds in the Connectrix India interview process are Resume Shortlist, Aptitude Test and Assignment.

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Connectrix India Interviews By Designations

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based on 1 Connectrix India interview
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Low Confidence means the data is based on a small number of responses received from the candidates.

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Connectrix India Customer Service Representative Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

4.0

Skill development

3.0

Work-Life balance

3.0

Salary & Benefits

4.0

Job Security

4.0

Company culture

4.0

Promotions/Appraisal

2.0

Work Satisfaction

Explore 1 Review and Rating
Connectrix India Salaries in India
Senior Representative
13 salaries
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₹2.7 L/yr - ₹4.7 L/yr

Customer Service Associate
4 salaries
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₹2 L/yr - ₹2.6 L/yr

Senior Associate
4 salaries
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₹3.8 L/yr - ₹5.6 L/yr

Operations Representative
4 salaries
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₹3.2 L/yr - ₹3.2 L/yr

Assistant Manager
3 salaries
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₹4.8 L/yr - ₹7.2 L/yr

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