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Firstsource Solutions Interview Questions, Process, and Tips
Top Firstsource Solutions Interview Questions and Answers
- Q1. What are the contents in PDD and SDD that are relevant for RPA developer ?asked in RPA Developer interview
- Q2. Do you know the english well and have a skill of computerasked in Customer Service Associate interview
- Q3. How many languages can you speak ?asked in Senior Associate interview
Firstsource Solutions Interview Experiences
294 interviews found
Naveen
(2 Questions)
- Q1. Self intro and general topics
- Q2. General topics about recent activities
Customer Support Associate Interview Questions asked at other Companies
I applied via Approached by Company and was interviewed in Jun 2023. There were 3 interview rounds.
(5 Questions)
- Q1. Tell me about yourself ?
- Q2. What is PDD and SDD ? Explain
- Ans.
PDD stands for Process Definition Document and SDD stands for Solution Design Document.
PDD outlines the process to be automated, including inputs, outputs, and steps involved.
SDD details the technical solution for implementing the automation, including tools, architecture, and design.
PDD is created before starting the development phase, while SDD is created during the development phase.
Both documents are essential for
- Q3. What are the contents in PDD and SDD that are relevant for RPA developer ?
- Ans.
PDD and SDD contain important information for RPA developers such as process details and technical specifications.
PDD (Process Definition Document) includes detailed information about the process to be automated, such as process steps, inputs, outputs, and exceptions.
SDD (Solution Design Document) contains technical specifications for the RPA solution, including details on the software, hardware, and architecture to be...
- Q4. What is Screen Scraping ?
- Ans.
Screen scraping is the process of extracting data from the display output of another program.
Screen scraping involves extracting text or data from the user interface of a software application.
It is commonly used in RPA to automate tasks that involve interacting with legacy systems or applications without APIs.
Screen scraping can be done using various techniques such as OCR (Optical Character Recognition) or DOM parsing...
- Q5. What was you role in the team ?
(7 Questions)
- Q1. Tell me about your work experience ?
- Q2. Screen scraping methods in UiPath ?
- Ans.
Screen scraping methods in UiPath include data scraping, screen scraping, and OCR activities.
Data scraping is used to extract structured data from websites or applications.
Screen scraping is used to extract text or images from the screen.
OCR activities are used to extract text from images or scanned documents.
- Q3. Difference between screen scraping and data scraping ?
- Ans.
Screen scraping involves extracting data from the user interface of an application, while data scraping involves extracting data from the underlying code or database.
Screen scraping extracts data from the visual elements of an application's interface.
Data scraping involves extracting data from the underlying code or database of an application.
Screen scraping is more prone to changes in the user interface layout, while ...
- Q4. What are selectors in UiPath?
- Ans.
Selectors in UiPath are expressions used to identify and interact with UI elements in applications.
Selectors are used in UiPath to target specific UI elements within applications.
Selectors are made up of attributes that uniquely identify the element, such as id, name, class, etc.
Selectors can be created manually or generated automatically using UiExplorer.
Selectors are crucial for automating processes as they enable th...
- Q5. What are type of selectors?
- Ans.
Selectors in RPA are used to identify elements on a screen or webpage to interact with them.
Selectors can be of different types such as ID, class, name, tag name, XPath, CSS selector, etc.
ID selectors target elements with a specific ID attribute.
Class selectors target elements with a specific class attribute.
Name selectors target elements with a specific name attribute.
Tag name selectors target elements with a specific...
- Q6. What do you mean by fuzzy selectors ?
- Ans.
Fuzzy selectors are used in RPA to identify elements on a screen when traditional selectors are not precise enough.
Fuzzy selectors use a combination of attributes to identify elements, allowing for more flexibility in automation.
They are helpful when elements have dynamic properties or when traditional selectors fail to uniquely identify an element.
Examples of fuzzy selectors include using partial text matches or using...
- Q7. Tell me about your project ?
Interview Preparation Tips
- UiPath certification
- Re Framework
- OCR
- Screen scraping
- PDD
- SDD
- SQL
- Orchestrator
Skills evaluated in this interview
Top Firstsource Solutions RPA Developer Interview Questions and Answers
RPA Developer Interview Questions asked at other Companies
(1 Question)
- Q1. Basic questions on sql and manual testing
Quality Analyst Interview Questions asked at other Companies
I applied via Approached by Company and was interviewed in Mar 2024. There was 1 interview round.
(1 Question)
- Q1. What do you know about KYC
Interview Preparation Tips
Analyst Interview Questions asked at other Companies
Firstsource Solutions interview questions for popular designations
Selected
(1 Question)
- Q1. Questions regarding previous company
(1 Question)
- Q1. Previous work related questions
Interview Preparation Tips
Senior Associate Interview Questions asked at other Companies
Get interview-ready with Top Firstsource Solutions Interview Questions
(5 Questions)
- Q1. About myself and
- Q2. Talk about your college life
- Ans.
My college life was a mix of academics, extracurricular activities, and making lifelong friendships.
Studied hard to maintain good grades
Participated in various clubs and organizations
Made friends from diverse backgrounds
Enjoyed attending college events and festivals
Balanced academics with social life
- Q3. Where are you coming from
- Ans.
I am coming from a background in customer service and communication.
I have experience working in a call center handling customer inquiries and resolving issues.
I have strong communication skills and am comfortable speaking with customers over the phone.
I am familiar with using CRM systems to log customer interactions and track progress.
I have received training in active listening and problem-solving techniques to bette
- Q4. Why should we hire you
- Ans.
I have strong communication skills, a proven track record in customer service, and a passion for helping others.
I have excellent communication skills, both written and verbal.
I have a proven track record in customer service, with positive feedback from previous employers and clients.
I am passionate about helping others and providing top-notch service to customers.
I am a quick learner and adapt well to new situations, m
- Q5. How long will you work with us
- Ans.
I am looking for a long-term career opportunity and plan to work with your company for the foreseeable future.
I am committed to growing and developing within the company
I value stability and consistency in my career
I am excited about the opportunity to contribute to the company's success
I am open to exploring new roles and responsibilities within the organization
Voice Process Executive Interview Questions asked at other Companies
Jobs at Firstsource Solutions
Selected
I applied via Referral and was interviewed in Dec 2023. There were 3 interview rounds.
(4 Questions)
- Q1. Explain about yourself !
- Q2. Why did you choose this company?
- Q3. Questions based on your resume.
- Q4. Is it ok to work in flexible shifts and work from office.
(1 Question)
- Q1. Be good at typing mistake
(1 Question)
- Q1. Basic computer skills is required.
Interview Preparation Tips
Associate Interview Questions asked at other Companies
I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.
(2 Questions)
- Q1. About experience previous project technical design
- Q2. I have hands good exposure
How to handle the project amd team members and how will take care the code analysis
Senior Java Developer Interview Questions asked at other Companies
There was logical, Grammar
(1 Question)
- Q1. Knowing about the problem solving
Technical Support Executive Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.
At the time when i was attend for the test it's All About Communications skills, Listening skills Need To Make sure shouldn't be any such Grammeratical Errors Build Sentences Formation That's It Once Done with the Test yiu may have One on one Descussion F2F Interview with Manager
(3 Questions)
- Q1. Firstly they'll check your patience level and Skills Asked me to sale something They may Check how much convince You do have
- Q2. They may ask about previous company experiences and All.....
- Q3. Salary expectations and all those stuff
Interview Preparation Tips
Senior Associate Interview Questions asked at other Companies
Top trending discussions
Firstsource Solutions Interview FAQs
Some of the top questions asked at the Firstsource Solutions interview -
The duration of Firstsource Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.
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Firstsource Solutions Interviews By Designations
- Firstsource Solutions Customer Service Associate Interview Questions
- Firstsource Solutions Senior Associate Interview Questions
- Firstsource Solutions Senior Analyst Interview Questions
- Firstsource Solutions C.S.A Interview Questions
- Firstsource Solutions Customer Support Associate Interview Questions
- Firstsource Solutions Analyst Interview Questions
- Firstsource Solutions Senior CSA Interview Questions
- Firstsource Solutions Senior Customer Service Associate Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Associate Interview Questions
- Senior Associate Interview Questions
- Senior Analyst Interview Questions
- C.S.A Interview Questions
- Customer Support Associate Interview Questions
- Senior Customer Service Associate Interview Questions
- Analyst Interview Questions
- Senior CSA Interview Questions
- Show more
Firstsource Solutions Interview Process
based on 244 interviews
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Firstsource Solutions Reviews and Ratings
based on 4.6k reviews
Rating in categories
|
Senior Analyst
2.2k
salaries
|  ₹2 L/yr - ₹7.5 L/yr |
|
Analyst
1.7k
salaries
| ₹1.9 L/yr - ₹6 L/yr |
|
Customer Service Associate
1.1k
salaries
| ₹0.8 L/yr - ₹5 L/yr |
|
Associate
1k
salaries
| ₹1.5 L/yr - ₹5 L/yr |
|
Senior Associate
984
salaries
| ₹1 L/yr - ₹7.7 L/yr |
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