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117 Firstsource Solutions Jobs

Customer Support Associate - Non-Voice (MEGA WALK-IN DRIVE)

0-2 years

₹ 1.25 - 2.5L/yr

Bangalore / Bengaluru

1 vacancy

Customer Support Associate - Non-Voice (MEGA WALK-IN DRIVE)

Firstsource Solutions

posted 2d ago

Job Role Insights

Flexible timing

Key skills for the job

Job Description


Job description,


GRAB THIS OPPORTUNITY!!!
ABOUT FIRSTSOURCE


Firstsource is hiring Customer Service Associates for Voice and Non-Voice, who are ready to make a positive impact in a fast-paced, professional environment. This role is based at our Bengaluru office and includes a competitive salary, benefits, and a convenient cab facility.


Key Responsibilities:

  • Handle inbound and outbound calls for customer service.
  • Assist customers with payment queries, account issues, broadband issues and support resolutions.
  • Maintain high standards of customer service by providing prompt, efficient, and accurate assistance.

Salary: 2 LPA to 2.75LPA (with cab facility)


Qualifications:

  • Prior experience in the customer service is preferred but not required.
  • Freshers or candidates with relevant experience are encouraged to apply.
  • Excellent communication skills and a customer-first approach.
  • Ability to work under pressure and meet deadlines.

Perks and Benefits:


  • Cab facility provided for shift timings.
  • Opportunity to grow within the Customer Success, Service, and Operations department.

Additional Details:


  • Walk-in interviews: Candidates can walk in with an updated resume mentioning HR KIRAN.

  • Contact Email: lakshay.sulkhlen@firstsource.com
  • Contact Detail: 9148279758

NOTE: NO B.E/B.Tech Fresher (Not eligible to apply)


For Walk-In Interviews: (11AM TO 2PM) {Starting from 04-03-25}


Location: Dragonfly, 3rd Floor, Brigade Tech Gardens,

Kundalahalli,Brookefields Green Avenue, Kundalahalli,

ITPL Main Rd, Phase 2, Brookefield,

Bengaluru, Karnataka 560037



Employment Type: Full Time, Permanent

Read full job description

Firstsource Solutions Interview Questions & Tips

Prepare for Firstsource Solutions Customer Support Associate roles with real interview advice

Top Firstsource Solutions Customer Support Associate Interview Questions

Q1. Do you know the english well and have a skill of computer
Q2. How do you create GQL server, directive in GQL, Fragments in GQL how do you write unit tests for gql Queries/mutations (on the server side) ... read more
Q3. What are the contents in PDD and SDD that are relevant for RPA developer ?
View all 90 questions

What people at Firstsource Solutions are saying

3.6
 Rating based on 66 Customer Support Associate reviews

Likes

Nothing to be liked..First bgv takes 5-6, months..3Rd grade Hr Alisha Shaikh..Who never responds and never updates on joining formalities.. Only offer letter gets issues month by month bt no joining.. Actual joining never happens..On the spot decided batch of joining gets cancelled for that also is not informed or updated from Hr.Nex..Read More

Dislikes

Ol.. Only frustration piles up.. Not worth the name..Small company are much better than this

  • Salary - Bad
  • +6 more
Read 66 Customer Support Associate reviews

Customer Support Associate salary at Firstsource Solutions

reported by 221 employees
₹1.2 L/yr - ₹5 L/yr
7% less than the average Customer Support Associate Salary in India
View more details

What Firstsource Solutions employees are saying about work life

based on 4.6k employees
61%
53%
64%
54%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

Firstsource Solutions Benefits

Submitted by Company
Job Training
Soft Skill Training
Cafeteria
Free Transport
Submitted by Employees
Job Training
Cafeteria
Free Transport
Soft Skill Training
Work From Home
Health Insurance +6 more
View more benefits

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