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131 Firstsource Solutions Jobs

Customer Support Associate

0-3 years

₹ 1 - 3L/yr

Bangalore / Bengaluru

1 vacancy

Customer Support Associate

Firstsource Solutions

posted 6hr ago

Job Role Insights

Flexible timing

Job Description

Job description


Greetings from Firstsource Solution!!!


We have an exciting opportunity for both Fresher and experienced candidates with Good communication skills for non- voice process.


Mode of Interview:


Virtual HR Screening


Eligibility Criteria:

  1. Good verbal communication skills; proficient in written & reading skills
  2. Minimum qualification 10th/12th or Any Graduate (Note: B.E/B.Tech/P.G Freshers are NOT applicable)
  3. Key skills: Customer service with Chat / Upsell / Cross Sell / (International)
  4. Should be willing to work for Rotational Shifts and rotational offs.

Compensation: 2.5LPA to 3.1LPA (Non-Voice) + Incentives (Based on performance)



Perks and Benefits:


Cab facility provided for shift timings.


Opportunity to grow within the Customer Success, Service, and Operations department.


Additional Details:


  • Contact Email: lakshay.sulkhlen@firstsource.com

NOTE: Candidates can apply to this job post; and will be contacted via mail.






Employment Type: Full Time, Permanent

Read full job description

Firstsource Solutions Interview Questions & Tips

Prepare for Firstsource Solutions Customer Support Associate roles with real interview advice

What people at Firstsource Solutions are saying

3.6
 Rating based on 66 Customer Support Associate reviews

Likes

Nothing to be liked..First bgv takes 5-6, months..3Rd grade Hr Alisha Shaikh..Who never responds and never updates on joining formalities.. Only offer letter gets issues month by month bt no joining.. Actual joining never happens..On the spot decided batch of joining gets cancelled for that also is not informed or updated from Hr.Nex..Read More

Dislikes

Ol.. Only frustration piles up.. Not worth the name..Small company are much better than this

  • Salary - Bad
  • +6 more
Read 66 Customer Support Associate reviews

Customer Support Associate salary at Firstsource Solutions

reported by 219 employees
₹1.1 L/yr - ₹5 L/yr
6% less than the average Customer Support Associate Salary in India
View more details

What Firstsource Solutions employees are saying about work life

based on 4.6k employees
61%
53%
64%
54%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

Firstsource Solutions Benefits

Submitted by Company
Job Training
Soft Skill Training
Cafeteria
Free Transport
Submitted by Employees
Job Training
Cafeteria
Free Transport
Soft Skill Training
Work From Home
Health Insurance +6 more
View more benefits

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