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117 Firstsource Solutions Jobs

Customer Support Executive

0-3 years

₹ 0.5 - 3L/yr

Bangalore / Bengaluru

30 vacancies

Customer Support Executive

Firstsource Solutions

posted 24d ago

Job Role Insights

Flexible timing

Job Description


Exciting Career Opportunity at Firstsource!


Position: Customer Support Associate (International Voice/Non-Voice Process) Location: Bangalore

Job Type: Full-time

Experience: 0-3 Years

Salary: Competitive, with Attractive Incentives

First source is Hiring!

We are looking for enthusiastic individuals to join our dynamic team as Customer Support Associates for our international voice process. If you have a passion for customer service, excellent communication skills, and are ready to take your career to the next level, we want to hear from you!

Basic Eligibility Criteria:

  • Education: 10th, 12th, or Graduation (Note: We are not hiring BE/BTech or postgraduates)
  • Experience: 0-3 years of experience in a customer support role (preferred)
  • Skills:
    • Excellent spoken and written communication in English
    • Strong problem-solving abilities
    • Ability to handle customer queries effectively
    • Comfortable working in rotational shifts
  • Competitive Salary with attractive incentives
  • Career Growth Opportunities
  • Cab Facility
  • Dynamic Work Environment


How to Apply:

  1. Walk-in Interview: Visit us for a walk-in interview with your updated CV and a copy of your Aadhaar card. Please mention "HR Mansi" as the recruiter on the top of your CV. Location for Walk-in: Brigade Tech Garden, Kundalahalli, Brookefields, Dragon Fly Building, 3rd Floor, Bus Stop: ACES Layout Bangalore 560037
  2. Apply via Email: Alternatively, you can send your resume to mansije@firstsource.com with the subject line: Customer Support Associate Application.

For more information or inquiries, feel free to contact HR: Mansi at 9008962148


Employment Type: Full Time, Permanent

Read full job description

Firstsource Solutions Interview Questions & Tips

Prepare for Firstsource Solutions Customer Support Executive roles with real interview advice

Top Firstsource Solutions Customer Support Executive Interview Questions

Q1. Do you know the english well and have a skill of computer
Q2. How do you create GQL server, directive in GQL, Fragments in GQL how do you write unit tests for gql Queries/mutations (on the server side) ... read more
Q3. What are the contents in PDD and SDD that are relevant for RPA developer ?
View all 90 questions

What people at Firstsource Solutions are saying

3.5
 Rating based on 57 Customer Support Executive reviews

Likes

Nothing to like about when supervisor is like this.

  • Salary - Good
  • +1 more
Dislikes

The asst manager behavior was not good. During covid I went to take vaccine and worked on my week off which was approved by TL. He shouted on the whole floor and said office work is first take vaccine after 1 year. That manager Ragvendra behavior was worst.

  • Job security - Bad
  • +3 more
Read 57 Customer Support Executive reviews

Customer Support Executive salary at Firstsource Solutions

reported by 214 employees
₹1.1 L/yr - ₹4.8 L/yr
At par with the average Customer Support Executive Salary in India
View more details

What Firstsource Solutions employees are saying about work life

based on 4.6k employees
61%
53%
64%
54%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

Firstsource Solutions Benefits

Submitted by Company
Job Training
Soft Skill Training
Cafeteria
Free Transport
Submitted by Employees
Job Training
Cafeteria
Free Transport
Soft Skill Training
Work From Home
Health Insurance +6 more
View more benefits

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