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Firstsource Solutions Voice Process Executive Interview Questions and Answers

Updated 29 Jul 2024

Firstsource Solutions Voice Process Executive Interview Experiences

3 interviews found

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. About myself and
  • Q2. Talk about your college life
  • Ans. 

    My college life was a mix of academics, extracurricular activities, and making lifelong friendships.

    • Studied hard to maintain good grades

    • Participated in various clubs and organizations

    • Made friends from diverse backgrounds

    • Enjoyed attending college events and festivals

    • Balanced academics with social life

  • Answered by AI
  • Q3. Where are you coming from
  • Ans. 

    I am coming from a background in customer service and communication.

    • I have experience working in a call center handling customer inquiries and resolving issues.

    • I have strong communication skills and am comfortable speaking with customers over the phone.

    • I am familiar with using CRM systems to log customer interactions and track progress.

    • I have received training in active listening and problem-solving techniques to bette

  • Answered by AI
  • Q4. Why should we hire you
  • Ans. 

    I have strong communication skills, a proven track record in customer service, and a passion for helping others.

    • I have excellent communication skills, both written and verbal.

    • I have a proven track record in customer service, with positive feedback from previous employers and clients.

    • I am passionate about helping others and providing top-notch service to customers.

    • I am a quick learner and adapt well to new situations, m

  • Answered by AI
  • Q5. How long will you work with us
  • Ans. 

    I am looking for a long-term career opportunity and plan to work with your company for the foreseeable future.

    • I am committed to growing and developing within the company

    • I value stability and consistency in my career

    • I am excited about the opportunity to contribute to the company's success

    • I am open to exploring new roles and responsibilities within the organization

  • Answered by AI

Voice Process Executive Interview Questions & Answers

user image Eliezer Christopher

posted on 8 Dec 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is bpo? Why you need this job? Tell us the interesting facts about Bangalore
  • Q2. BPO stands for business process outsourcing, which means providing services such as customer support, data entry, accounting, or IT to other companies. BPO jobs can offer flexibility, variety, and growth o...
Round 3 - Assignment 

Checking the capability of communication skills

Voice Process Executive Interview Questions Asked at Other Companies

asked in Amazon
Q1. How to solve a problem of customer
asked in Flipkart
Q2. What is customer service? Is the support you offer ur customer be ... read more
asked in Amazon
Q3. When a customer is angery how you handle this time
Q4. What is Bpo and why you choice Bpo?
asked in Wipro
Q5. What is c language? When c language developed

Voice Process Executive Interview Questions & Answers

user image VUTTI LEKHA SRIRAM

posted on 9 Jun 2018

Interview Questionnaire 

3 Questions

  • Q1. Final call for selected person with hr manager
  • Q2. Working hours
  • Q3. Salary package

Interview Preparation Tips

Round: Resume Shortlist
Experience: If u selected first round with her ... Your resume will be shortlisted

Round: Group Discussion
Experience: Who are short listed having group discussion

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Jun 2020. There were 7 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. There are four rounds. Hr, aptitude maths with verbal reasoning round, typing test, final HR round.
  • Q2. Easy to clear. But be sure in basic.

Interview Preparation Tips

Interview preparation tips for other job seekers - Take the round's carefully. Be honest with the answers. Make the idea clear while explaining

I applied via Naukri.com and was interviewed in Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What is data analytics?
  • Ans. 

    Data analytics is the process of examining and interpreting data to draw conclusions and make informed decisions.

    • It involves collecting, cleaning, and organizing data

    • Applying statistical and mathematical models to analyze data

    • Visualizing and presenting data in a meaningful way

    • Examples include predicting customer behavior, optimizing business operations, and identifying trends in healthcare data

  • Answered by AI
  • Q2. What is regression analysis
  • Ans. 

    Regression analysis is a statistical method used to determine the relationship between a dependent variable and one or more independent variables.

    • It helps in predicting the value of the dependent variable based on the values of the independent variables.

    • It is used in various fields such as finance, economics, social sciences, and engineering.

    • Linear regression is the most common type of regression analysis.

    • Examples incl...

  • Answered by AI
  • Q3. What is difference Data analysis and data analytics?
  • Ans. 

    Data analysis is the process of inspecting, cleaning, transforming, and modeling data while data analytics involves using statistical and computational methods to extract insights from data.

    • Data analysis is focused on preparing and organizing data for analysis

    • Data analytics involves using tools and techniques to extract insights from data

    • Data analysis is a subset of data analytics

    • Data analytics involves more complex an...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - there should be three rounds in the interviews
first would be aptitude test
second would be with junior manager
third would be with senior manager

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed before Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. I was asked about previous organization.
  • Q2. My expectations and ambitions.
  • Q3. About myself and family.

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview and rounds are really easy! You need to be calm and tension free. Just be confident about your previous work experience! Make sure you're fluent while going through the versant test. Your speaking speed should be slow and gradual so that system can record and recognise! If you're through it nothing can stop you :)

I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About underwriting

Interview Preparation Tips

Interview preparation tips for other job seekers - Walking

Interview Questionnaire 

2 Questions

  • Q1. Self introduction
  • Q2. Calculation

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is your weekness ?
  • Ans. Simple and straight I don't have any. If you tell him/her about your weekness it will be affected on your interview. So answer should I don't have it.
  • Answered by Nikhil Vijay Kudale
  • Q2. What is your strengths?
  • Ans. Always give positive answers Teamplayer, Quick learner
  • Answered by Nikhil Vijay Kudale

Interview Preparation Tips

Interview preparation tips for other job seekers - Always Prepare for interview with knowledge not any fake ideas. Be creative.

I applied via Referral and was interviewed before Mar 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Human anatomy questions

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s good and some basics of anatomy is enough to crack the interview
Good luck

Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions Voice Process Executive interview?
Firstsource Solutions interview process usually has 2 rounds. The most common rounds in the Firstsource Solutions interview process are HR, Resume Shortlist and Assignment.
How to prepare for Firstsource Solutions Voice Process Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are International Voice Process, voice process, Communication Skills, international bpo and Customer Service.

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Firstsource Solutions Voice Process Executive Interview Process

based on 2 interviews

Interview experience

2.5
  
Poor
View more
Firstsource Solutions Voice Process Executive Salary
based on 6 salaries
₹1.8 L/yr - ₹4.2 L/yr
10% more than the average Voice Process Executive Salary in India
View more details

Firstsource Solutions Voice Process Executive Reviews and Ratings

based on 4 reviews

4.1/5

Rating in categories

4.1

Skill development

3.8

Work-life balance

2.8

Salary

4.7

Job security

4.9

Company culture

3.9

Promotions

3.7

Work satisfaction

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