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Firstsource Solutions Voice Process Executive Interview Questions and Answers

Updated 29 Jul 2024

Firstsource Solutions Voice Process Executive Interview Experiences

3 interviews found

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. About myself and
  • Q2. Talk about your college life
  • Ans. 

    My college life was a mix of academics, extracurricular activities, and making lifelong friendships.

    • Studied hard to maintain good grades

    • Participated in various clubs and organizations

    • Made friends from diverse backgrounds

    • Enjoyed attending college events and festivals

    • Balanced academics with social life

  • Answered by AI
  • Q3. Where are you coming from
  • Ans. 

    I am coming from a background in customer service and communication.

    • I have experience working in a call center handling customer inquiries and resolving issues.

    • I have strong communication skills and am comfortable speaking with customers over the phone.

    • I am familiar with using CRM systems to log customer interactions and track progress.

    • I have received training in active listening and problem-solving techniques to bette

  • Answered by AI
  • Q4. Why should we hire you
  • Ans. 

    I have strong communication skills, a proven track record in customer service, and a passion for helping others.

    • I have excellent communication skills, both written and verbal.

    • I have a proven track record in customer service, with positive feedback from previous employers and clients.

    • I am passionate about helping others and providing top-notch service to customers.

    • I am a quick learner and adapt well to new situations, m

  • Answered by AI
  • Q5. How long will you work with us
  • Ans. 

    I am looking for a long-term career opportunity and plan to work with your company for the foreseeable future.

    • I am committed to growing and developing within the company

    • I value stability and consistency in my career

    • I am excited about the opportunity to contribute to the company's success

    • I am open to exploring new roles and responsibilities within the organization

  • Answered by AI

Voice Process Executive Interview Questions & Answers

user image Eliezer Christopher

posted on 8 Dec 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is bpo? Why you need this job? Tell us the interesting facts about Bangalore
  • Q2. BPO stands for business process outsourcing, which means providing services such as customer support, data entry, accounting, or IT to other companies. BPO jobs can offer flexibility, variety, and growth o...
Round 3 - Assignment 

Checking the capability of communication skills

Voice Process Executive Interview Questions Asked at Other Companies

asked in Amazon
Q1. How to solve a problem of customer
asked in Flipkart
Q2. What is customer service? Is the support you offer ur customer be ... read more
asked in Amazon
Q3. When a customer is angery how you handle this time
Q4. What is Bpo and why you choice Bpo?
asked in Wipro
Q5. What is c language? When c language developed

Voice Process Executive Interview Questions & Answers

user image VUTTI LEKHA SRIRAM

posted on 9 Jun 2018

Interview Questionnaire 

3 Questions

  • Q1. Final call for selected person with hr manager
  • Q2. Working hours
  • Q3. Salary package

Interview Preparation Tips

Round: Resume Shortlist
Experience: If u selected first round with her ... Your resume will be shortlisted

Round: Group Discussion
Experience: Who are short listed having group discussion

Voice Process Executive Jobs at Firstsource Solutions

View all

Interview questions from similar companies

I applied via Referral and was interviewed before Jan 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Previous work related queries

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepares office and sap

I applied via Walk-in and was interviewed before Sep 2019. There were 5 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Where do you want to see yourself after 5 years?
  • Q2. What are your preferences?
  • Q3. If given a chance on what do you want to make changes on the project if you've been assigned to achieve positive results with fewer efforts?
  • Q4. What are your expectations?
  • Q5. How do you want a corporate structure to be?
  • Q6. Why did you leave your last company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Questions asked to a fresher I would expect those to be a friendly manner and allow him to speak what he can and not just the questions you ask.

I applied via Naukri.com and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All Technical quetions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared technically

I applied via Naukri.com and was interviewed in Nov 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Regarding my previous experience
  • Q2. A long lengthy order management questionnaire was given and we were asked to write 5 emails based on the order management.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, let the interviewer know your area of expertise.

I applied via Job Portal and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions regarding Informatica, Data Warehousing concepts and Unix

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was easy. If one knows the basics of Informatica and Unix, Informatica can be cleared easily.

I applied via Iprimed Consultancy and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical, Self-introduction more Importantly questions come from your resume, so make sure u update everything correctly in u r resume.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident, Share u r thoughts, and be simple and clear.

I applied via Naukri.com and was interviewed in Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. 1st Technical- Cucumber Framework , How to buid job in Jenkins, TestNG and its Annotations, Selenium Action Classes, Robot Class, Core Java
  • Ans. 

    Answering technical questions on Cucumber, Jenkins, TestNG, Selenium, and Core Java.

    • To build a job in Jenkins, create a new job and configure it to run the test suite using Maven or Gradle.

    • TestNG annotations like @BeforeTest and @AfterTest can be used to set up and tear down test environments.

    • Selenium Action Classes like Actions and Select can be used to perform complex user interactions.

    • The Robot class can be used to ...

  • Answered by AI
  • Q2. 2nd Technical: Jenkins, TestNG and its Annotations, Selenium Basics ,Scenarios based question on Selenium, Core Java , Questions on Hashmap , Regular Expressions

Interview Preparation Tips

Interview preparation tips for other job seekers - Brush up all your basics and frameworks used.Be Confident.Easy to crack the interview.

Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions Voice Process Executive interview?
Firstsource Solutions interview process usually has 2 rounds. The most common rounds in the Firstsource Solutions interview process are HR, Resume Shortlist and Assignment.
How to prepare for Firstsource Solutions Voice Process Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are International Voice Process, voice process, Communication Skills, international bpo and Customer Service.

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Firstsource Solutions Voice Process Executive Interview Process

based on 2 interviews

Interview experience

2.5
  
Poor
View more
Firstsource Solutions Voice Process Executive Salary
based on 6 salaries
₹1.8 L/yr - ₹4.2 L/yr
11% more than the average Voice Process Executive Salary in India
View more details

Firstsource Solutions Voice Process Executive Reviews and Ratings

based on 4 reviews

4.1/5

Rating in categories

4.1

Skill development

3.8

Work-life balance

2.8

Salary

4.7

Job security

4.9

Company culture

3.9

Promotions

3.7

Work satisfaction

Explore 4 Reviews and Ratings
Chat / Voice process executive

Mumbai,

Mumbai Suburban

0-5 Yrs

₹ 2.25-4.5 LPA

Voice Process Executive & sales

Mumbai Suburban

0-5 Yrs

₹ 1.25-3.25 LPA

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