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Hiring For International Voice Process ****Attractive Incentives****

1-6 years

₹ 1 - 3L/yr

Bangalore / Bengaluru

60 vacancies

Hiring For International Voice Process ****Attractive Incentives****

Firstsource Solutions

posted 3d ago

Job Role Insights

Flexible timing

Job Description

FirstSource is Hiring!!!!!!


Job Role: Customer Support Associate (International Voice Process)

Shift Timings: Rotational Night Shift

Date of Joining: Immediate

Mode of Work: WFO


Role & responsibilities

  • Respond to customer inquiries via calls in a timely and professional manner
  • Resolve customer issues and queries efficiently, ensuring a high level of satisfaction
  • Should be flexible working in rotational night shifts

Preferred candidate profile

  • Excellent communication skills, both verbal and written
  • Proven experience in international customer support
  • Ability to handle customer complaints with empathy and professionalism
  • Strong problem-solving skills and attention to detail
  • Candidates with a BE, B-Tech, BSC, or PG Freshers degree will not be eligible to apply

Perks and benefits

  • Two-way cab facility for all employees
  • A supportive and inclusive work culture that promotes professional growth
  • Attractive incentives

Walk-In Details

  • Location: 3rd Floor, Dragonfly Building, Brigade Tech Gardens, ITPL Main Road, Brookfield
  • Contact: HR Cicily (9037217168)
  • Interview Timings: 11AM to 2PM (Monday-Friday)

Employment Type: Full Time, Permanent

Read full job description

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What people at Firstsource Solutions are saying

Intern salary at Firstsource Solutions

reported by 2 employees
₹1.9 L/yr - ₹2.4 L/yr
38% less than the average Intern Salary in India
View more details

What Firstsource Solutions employees are saying about work life

based on 4.6k employees
61%
53%
64%
54%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

Firstsource Solutions Benefits

Submitted by Company
Job Training
Soft Skill Training
Cafeteria
Free Transport
Submitted by Employees
Job Training
Cafeteria
Free Transport
Soft Skill Training
Work From Home
Health Insurance +6 more
View more benefits

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