800+ Firstsource Solutions Interview Questions & Answers | Complete Prep Guide 2025

Firstsource Solutions Interview Experiences

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296 interviews found

Senior Associate Interview Questions & Answers

Anonymous

posted on 17 Jan 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Aptitude Test

At the time when i was attend for the test it's All About Communications skills, Listening skills Need To Make sure shouldn't be any such Grammeratical Errors Build Sentences Formation That's It Once Done with the Test yiu may have One on one Descussion F2F Interview with Manager

Round 2 - One-on-one

(3 Questions)

Q1. Firstly they'll check your patience level and Skills Asked me to sale something They may Check how much convince You do have

Add your answer

Q2. They may ask about previous company experiences and All.....

Add your answer

Q3. Salary expectations and all those stuff

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good Choice if you're Fresher and Wants to work In MNC

Senior Associate Interview Questions asked at other Companies

Q1. On an average, how many invoices can you process in a day?

View answer (10)

Customer Care Executive Interview Questions & Answers

P.Shyamsai Sagar

posted on 27 Sep 2024

Interview experience

Bad

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(1 Question)

Q1. About your self

Add your answer

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?

View answer (39)

Firstsource Solutions Interview Questions and Answers for Freshers

Customer Support Executive Interview Questions & Answers

Akshya

posted on 4 Jul 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

Result

Selected

Round 1 - HR

(1 Question)

Q1. Tell about yourself

Ans.

I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.

I have over 5 years of experience in customer support roles
I am skilled in handling customer inquiries, complaints, and technical issues
I have a proven track record of meeting and exceeding customer satisfaction goals

Answered by AI

Add your answer

Round 2 - Group Discussion

To check communication

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.

View answer (21)

Customer Executive Interview Questions & Answers

Anonymous

posted on 1 Oct 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - HR

(1 Question)

Q1. Self intro and experience details

Add your answer

Round 2 - Aptitude Test

General aptitude and reasoning

Customer Executive Interview Questions asked at other Companies

Q1. How to gain in Pepsi share growth

View answer (30)

Senior CSA Interview Questions & Answers

Anonymous

posted on 13 Jan 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2023. There were 3 interview rounds.

Round 1 - Aptitude Test

Communication over the language ?

Round 2 - Technical

(1 Question)

Q1. Chat Assignment with the help of scenario ?

Ans. Overall this was in regards to check grammar and speed test.

Answered Anonymously

Add your answer

Round 3 - HR

(1 Question)

Q1. Basic Discussion on Salary?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and comfortable. Speak clearly and say truth.

Senior CSA Interview Questions asked at other Companies

Q1. Would you be able to sell 100 Refrigerators to 100 families living in North Pole? How many would you be able to sell?

View answer (1)

Get interview-ready with Top Firstsource Solutions Interview Questions

Interview Questions & Answers

Anonymous

posted on 29 Aug 2024

Interview experience

Bad

Difficulty level

Process Duration

Result

Round 1 - HR

(1 Question)

Q1. Introduce yourself and talk about one topice for 5 minutes

Ans.

I am a software engineer with a passion for artificial intelligence. I will discuss the impact of AI on healthcare.

Introduction to artificial intelligence and its applications in healthcare
Benefits of using AI in diagnosing diseases and predicting patient outcomes
Challenges and ethical considerations of implementing AI in healthcare
Examples of successful AI applications in healthcare, such as IBM Watson for cancer trea

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - In naukri they have updated freshers can attend walkin interview when i have went to attend interview HR told no your fresher so we can't take you

If they won't hire freshers means why they need to update in naukri just wasted our time and amount to travel

Jobs at Firstsource Solutions

View all

Customer Support Associate - Non-Voice (MEGA WALK-IN DRIVE)

Bangalore / Bengaluru

0-2 Yrs

₹ 1.25-3 LPA

Firstsource Hiring - International BPO!!!!

Chennai

Not Disclosed

Claims Adjudication Experienced - Chennai

Chennai

1-4 Yrs

₹ 2-3.5 LPA

Team Lead - Claims Adjudication

Hyderabad / Secunderabad

4-9 Yrs

₹ 4.5-8.9 LPA

Team Lead - RCM

Hyderabad / Secunderabad

4-9 Yrs

Not Disclosed

Team Lead - RCM

Chennai

4-9 Yrs

₹ 3-7 LPA

Senior Process Associate Interview Questions & Answers

Ramesh Aravind

posted on 30 May 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Aptitude Test

General keyboard test how to handle it properly

Round 2 - Aptitude Test

It's a general knowledge test.

Round 3 - HR

(1 Question)

Q1. Tell about your college life

Ans. I told it's very nice and super and nice sweet memories and more fun in the college life.

Answered by Ramesh Aravind

Add your answer

Senior Process Associate Interview Questions asked at other Companies

Q1. What is Purchase Order?

View answer (39)

Senior Quality Analyst Interview Questions & Answers

Anonymous

posted on 19 Jul 2024

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(1 Question)

Q1. Manual testing questions

Add your answer

Senior Quality Analyst Interview Questions asked at other Companies

Q1. - Difference Between Verification and Vakudation -Difference between Microprocessor and Microcontroller -Test levels - Difference between Smoke and Regression - Who does Verification of software and Validation of Software - If a functionali... read more

View answer (1)

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 13 Dec 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Approached by Company and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. What are you hobbies?tell me about your family members

Add your answer

Q2. What are your hobbies?

Add your answer

Round 3 - Technical

(1 Question)

Q1. What is your decision making skills?

Ans.

My decision-making skills are strong and effective.

I have the ability to analyze situations and gather relevant information before making a decision.
I consider the potential outcomes and consequences of each decision.
I am able to prioritize tasks and make decisions in a timely manner.
I am open to seeking input and advice from others when necessary.
I am confident in my ability to make decisions independently.
Example: In...

Answered by AI

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Interview Preparation Tips

Topics to prepare for Firstsource Solutions Customer Support Executive interview:

Social Media Marketing
Training
Business Planning

Interview preparation tips for other job seekers - Be confident and interactive that's enough to ace your interview thanks

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.

View answer (21)

Senior Process Associate Interview Questions & Answers

Anonymous

posted on 22 Aug 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Self introduction

Add your answer

Q2. Previous Experience

Add your answer

Senior Process Associate Interview Questions asked at other Companies

Q1. What is Purchase Order?

View answer (39)

Top trending discussions

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Interview Tips & Stories

I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you

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Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions interview?

Firstsource Solutions interview process usually has 2-3 rounds. The most common rounds in the Firstsource Solutions interview process are HR, One-on-one Round and Resume Shortlist.

How to prepare for Firstsource Solutions interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are Customer Service, Communication Skills, Non Voice Process, international bpo and International Voice Process.

What are the top questions asked in Firstsource Solutions interview?

Some of the top questions asked at the Firstsource Solutions interview -

How do you create GQL server, directive in GQL, Fragments in GQL how do you wri...read more
what are the elements of a sales write up and what part does storytelling play ...read more
What are the contents in PDD and SDD that are relevant for RPA develope...read more

How long is the Firstsource Solutions interview process?

The duration of Firstsource Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.

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Jobs at Firstsource Solutions

Customer Support Associate - Non-Voice (MEGA WALK-IN DRIVE)

Bangalore / Bengaluru

0-2 Yrs

₹ 1.25-3 LPA

Firstsource Hiring - International BPO!!!!

Chennai

Not Disclosed

Claims Adjudication Experienced - Chennai

Chennai

1-4 Yrs

₹ 2-3.5 LPA

Explore more jobs

Firstsource Solutions Salaries in India

Senior Analyst 2.2k salaries	₹0 L/yr - ₹0 L/yr
Analyst 1.7k salaries	₹0 L/yr - ₹0 L/yr
Customer Service Associate 1.1k salaries	₹0 L/yr - ₹0 L/yr
Associate 1k salaries	₹0 L/yr - ₹0 L/yr
Senior Associate 993 salaries	₹0 L/yr - ₹0 L/yr