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Firstsource Solutions Interview Questions, Process, and Tips

Updated 30 Mar 2025

Top Firstsource Solutions Interview Questions and Answers

View all 92 questions

Firstsource Solutions Interview Experiences

Popular Designations

306 interviews found

Analyst Interview Questions & Answers

user image Anonymous

posted on 14 Apr 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. What do you know about KYC

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong technical knowledge is important

Analyst Interview Questions asked at other Companies

Q1. N-th Fibonacci Number Problem Statement Given an integer ‘N’, your task is to find and return the N’th Fibonacci number using matrix exponentiation. Since the answer can be very large, return the answer modulo 10^9 + 7. Formula: F(n) = F(n-... read more
View answer (1)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. Questions regarding previous company
Round 2 - One-on-one 

(1 Question)

  • Q1. Previous work related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well before interview

Senior Associate Interview Questions asked at other Companies

Q1. On an average, how many invoices can you process in a day?
View answer (11)
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. About myself and
  • Q2. Talk about your college life
  • Ans. 

    My college life was a mix of academics, extracurricular activities, and making lifelong friendships.

    • Studied hard to maintain good grades

    • Participated in various clubs and organizations

    • Made friends from diverse backgrounds

    • Enjoyed attending college events and festivals

    • Balanced academics with social life

  • Answered by AI
  • Q3. Where are you coming from
  • Ans. 

    I am coming from a background in customer service and communication.

    • I have experience working in a call center handling customer inquiries and resolving issues.

    • I have strong communication skills and am comfortable speaking with customers over the phone.

    • I am familiar with using CRM systems to log customer interactions and track progress.

    • I have received training in active listening and problem-solving techniques to bette

  • Answered by AI
  • Q4. Why should we hire you
  • Ans. 

    I have strong communication skills, a proven track record in customer service, and a passion for helping others.

    • I have excellent communication skills, both written and verbal.

    • I have a proven track record in customer service, with positive feedback from previous employers and clients.

    • I am passionate about helping others and providing top-notch service to customers.

    • I am a quick learner and adapt well to new situations, m

  • Answered by AI
  • Q5. How long will you work with us
  • Ans. 

    I am looking for a long-term career opportunity and plan to work with your company for the foreseeable future.

    • I am committed to growing and developing within the company

    • I value stability and consistency in my career

    • I am excited about the opportunity to contribute to the company's success

    • I am open to exploring new roles and responsibilities within the organization

  • Answered by AI

Voice Process Executive Interview Questions asked at other Companies

Q1. How to solve a problem of customer
View answer (7)

Associate Interview Questions & Answers

user image Sathyaprakash Devendran

posted on 9 Jan 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2023. There were 3 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Explain about yourself !
  • Q2. Why did you choose this company?
  • Q3. Questions based on your resume.
  • Q4. Is it ok to work in flexible shifts and work from office.
Round 2 - Typing Test 

(1 Question)

  • Q1. Be good at typing mistake
Round 3 - Basic computer knowledge  

(1 Question)

  • Q1. Basic computer skills is required.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared at minimum level in English communication skills.

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)

Firstsource Solutions interview questions for popular designations

 Customer Service Associate

 (24)

 Senior Associate

 (17)

 Senior Analyst

 (14)

 Customer Support Associate

 (11)

 C.S.A

 (10)

 Senior Customer Service Associate

 (10)

 Analyst

 (9)

 Senior CSA

 (9)

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. About experience previous project technical design
  • Q2. I have hands good exposure
Round 2 - Group Discussion 

How to handle the project amd team members and how will take care the code analysis

Senior Java Developer Interview Questions asked at other Companies

Q1. Remove the Kth Node from the End of a Linked List You are given a singly Linked List with 'N' nodes containing integer data and an integer 'K'. Your task is to delete the Kth node from the end of this Linked List. Input: The first line of ... read more
View answer (1)

Get interview-ready with Top Firstsource Solutions Interview Questions

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

There was logical, Grammar

Round 2 - Technical 

(1 Question)

  • Q1. Knowing about the problem solving

Technical Support Executive Interview Questions asked at other Companies

Q1. 1. How to install windows 2. How to make pen drive bootable 3.What is taskbar 4.what is task manager 5.How to make partition in hard drive 6. How to activate windows
View answer (2)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

At the time when i was attend for the test it's All About Communications skills, Listening skills Need To Make sure shouldn't be any such Grammeratical Errors Build Sentences Formation That's It Once Done with the Test yiu may have One on one Descussion F2F Interview with Manager

Round 2 - One-on-one 

(3 Questions)

  • Q1. Firstly they'll check your patience level and Skills Asked me to sale something They may Check how much convince You do have
  • Q2. They may ask about previous company experiences and All.....
  • Q3. Salary expectations and all those stuff

Interview Preparation Tips

Interview preparation tips for other job seekers - Good Choice if you're Fresher and Wants to work In MNC

Senior Associate Interview Questions asked at other Companies

Q1. On an average, how many invoices can you process in a day?
View answer (11)

Customer Care Executive Interview Questions & Answers

user image P.Shyamsai Sagar

posted on 27 Sep 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. About your self

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (42)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. Tell about yourself
  • Ans. 

    I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.

    • I have over 5 years of experience in customer support roles

    • I am skilled in handling customer inquiries, complaints, and technical issues

    • I have a proven track record of meeting and exceeding customer satisfaction goals

  • Answered by AI
Round 2 - Group Discussion 

To check communication

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (22)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self intro and experience details
Round 2 - Aptitude Test 

General aptitude and reasoning

Customer Executive Interview Questions asked at other Companies

Q1. How to gain in Pepsi share growth
View answer (30)

Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions interview?
Firstsource Solutions interview process usually has 2-3 rounds. The most common rounds in the Firstsource Solutions interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Firstsource Solutions interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are Communication Skills, Customer Service, Non Voice Process, international bpo and International Voice Process.
What are the top questions asked in Firstsource Solutions interview?

Some of the top questions asked at the Firstsource Solutions interview -

  1. How do you create GQL server, directive in GQL, Fragments in GQL how do you wri...read more
  2. what are the elements of a sales write up and what part does storytelling play ...read more
  3. What are the contents in PDD and SDD that are relevant for RPA develope...read more
How long is the Firstsource Solutions interview process?

The duration of Firstsource Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.

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Firstsource Solutions Interview Process

based on 259 interviews

Interview experience

3.8
  
Good
View more

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Firstsource Solutions Reviews and Ratings

based on 4.7k reviews

3.6/5

Rating in categories

3.5

Skill development

3.5

Work-life balance

3.3

Salary

3.5

Job security

3.5

Company culture

3.1

Promotions

3.4

Work satisfaction

Explore 4.7k Reviews and Ratings
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