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Firstsource Solutions Interview Questions, Process, and Tips

Updated 10 Mar 2025

Top Firstsource Solutions Interview Questions and Answers

View all 90 questions

Firstsource Solutions Interview Experiences

Popular Designations

297 interviews found

Senior Associate Interview Questions & Answers

user image Sai kiran N

posted on 18 Apr 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication important

Senior Associate Interview Questions asked at other Companies

Q1. On an average, how many invoices can you process in a day?
View answer (10)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    I am a detail-oriented individual with strong communication skills and a passion for helping others.

    • I have a background in customer service, where I honed my problem-solving skills

    • I am proficient in handling claims and resolving customer issues efficiently

    • I am a team player and enjoy collaborating with colleagues to achieve common goals

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Education qualification

Claims Associate Interview Questions asked at other Companies

Q1. What is health and why we are doing insurance?
View answer (4)
Firstsource Solutions Interview Questions and Answers for Freshers
illustration image

CSR Interview Questions & Answers

user image Anonymous

posted on 19 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

CSR Interview Questions asked at other Companies

Q1. What keys for copy and paste
View answer (2)
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
No response

Interview Preparation Tips

Interview preparation tips for other job seekers - Only this skilled mention on your resume they you know

Non Voice Process Associate Interview Questions asked at other Companies

Q1. Tell about Computer special keys and there functions
View answer (2)

Firstsource Solutions interview questions for popular designations

 Customer Service Associate

 (24)

 Senior Associate

 (17)

 Senior Analyst

 (14)

 C.S.A

 (10)

 Customer Support Associate

 (10)

 Analyst

 (9)

 Senior CSA

 (9)

 Senior Customer Service Associate

 (9)

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - It's pretty simple be confident enough you will be able to crack it. Don't consider if you are willing to join for long time or make a career of it. Gain the skills switch that's all I can say.

Senior Customer Service Associate Interview Questions asked at other Companies

Q1. Do you know numbers in Hindi?
View answer (2)

Get interview-ready with Top Firstsource Solutions Interview Questions

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (33)

Jobs at Firstsource Solutions

View all
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2023. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Read throughly JD and prepare answer accordingly, try to make interview conversational.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
Not Selected

Interview Preparation Tips

Interview preparation tips for other job seekers - Hey hii ,this is the best Job for freshers and who seeking job in non voice and i am not working this company my friend worked here and he said about it. Do your best...

Non Voice Associate Interview Questions asked at other Companies

Q1. What is the human resources What is the public sector What is the humanity What is the child labour
View answer (2)

WFM Executive Interview Questions & Answers

user image Anonymous

posted on 25 Feb 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

WFM Executive Interview Questions asked at other Companies

Q1. How to calculate call handling capacity
View answer (1)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

BPO Associate Interview Questions asked at other Companies

Q1. 1) what is bpo? 2) what is customer service? 3) why you want to join in this company?
View answer (1)
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Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions interview?
Firstsource Solutions interview process usually has 2-3 rounds. The most common rounds in the Firstsource Solutions interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Firstsource Solutions interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are Customer Service, Communication Skills, Non Voice Process, international bpo and International Voice Process.
What are the top questions asked in Firstsource Solutions interview?

Some of the top questions asked at the Firstsource Solutions interview -

  1. How do you create GQL server, directive in GQL, Fragments in GQL how do you wri...read more
  2. what are the elements of a sales write up and what part does storytelling play ...read more
  3. What are the contents in PDD and SDD that are relevant for RPA develope...read more
How long is the Firstsource Solutions interview process?

The duration of Firstsource Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.

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Firstsource Solutions Interview Process

based on 250 interviews

Interview experience

3.8
  
Good
View more

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Firstsource Solutions Reviews and Ratings

based on 4.6k reviews

3.7/5

Rating in categories

3.5

Skill development

3.6

Work-life balance

3.3

Salary

3.5

Job security

3.5

Company culture

3.1

Promotions

3.5

Work satisfaction

Explore 4.6k Reviews and Ratings
Customer Care Executive

Bangalore / Bengaluru

1-5 Yrs

₹ 2.5-3.5 LPA

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₹ 0.8-1.5 LPA

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