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Firstsource Solutions Interview Questions, Process, and Tips
Updated
26 Feb 2025
Top Firstsource Solutions Interview Questions and Answers
- Q1. What are the contents in PDD and SDD that are relevant for RPA developer ?asked in RPA Developer interview
- Q2. Do you know the english well and have a skill of computerasked in Customer Service Associate interview
- Q3. How many languages can you speak ?asked in Senior Associate interview
Firstsource Solutions Interview Experiences
Popular Designations
294 interviews found
Anonymous
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR
(1 Question)
- Q1. Introduction Round
Add your answer
Interview experience
Poor
Difficulty level
-
Process Duration
-
Result
No response
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical
(2 Questions)
- Q1. What is about your self
- Q2. If have any previous experience
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Only this skilled mention on your resume they you know
Non Voice Process Associate Interview Questions asked at other Companies
Q1. Tell about Computer special keys and there functions
View answer
(2)
Interview experience
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2023. There were 3 interview rounds.
Round 1 - HR
(1 Question)
- Q1. Personal life last work experience overall skills
Add your answer
Round 2 - Assignment
Need to write on given topic about 400 words in 30 minutes or 40 minutes I guess.
Round 3 - Behavioral
(2 Questions)
- Q1. Personal life professional life experience how to deal with problems general topic on life. Hobbies
- Q2. He is one the coolest operations manager I'm working with first one was at ICICI Lombard. Humble guy down to earth. More focused on lady's 😜 Overall made me comfortable in interview. Took some gap to an...
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Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It's pretty simple be confident enough you will be able to crack it. Don't consider if you are willing to join for long time or make a career of it. Gain the skills switch that's all I can say.
Senior Customer Service Associate Interview Questions asked at other Companies
Q1. Do you know numbers in Hindi?
View answer
(2)
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR
(2 Questions)
- Q1. About Urself About Company Difference between voice and non voice What is BPO
- Q2. Are u ok with Salary Are u ok with Relocation Are u ok with Shift
Add your answer
Add your answer
Customer Support Associate Interview Questions asked at other Companies
Q1. How can you tackle your customer in real time scenario?
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(32)
Firstsource Solutions interview questions for popular designations
Interview experience
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected
I applied via Company Website and was interviewed in Mar 2023. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one
(2 Questions)
- Q1. Introduction with with past experience? Stability and relevant experience ? Where do you see yourself 5 yr down the lane? Strength , weakness Why do you left your last organization?
- Q2. Why do you left your last organization?
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Read throughly JD and prepare answer accordingly, try to make interview conversational.
Get interview-ready with Top Firstsource Solutions Interview Questions
Interview experience
Bad
Difficulty level
-
Process Duration
-
Result
Not Selected
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test
It was difficult to answer for freshers but not very bad
Round 3 - Technical
(2 Questions)
- Q1. Typing speed test it was the main one because your work will around this
- Q2. Why I hire you? How to see you after 5 year?
- Ans.
I am a dedicated and hardworking individual with a strong desire to learn and grow. I believe my skills and attitude make me a valuable asset to your team.
I have a strong work ethic and am committed to delivering high-quality work
I am a quick learner and am always looking for ways to improve my skills
I am a team player and enjoy collaborating with others to achieve common goals
In five years, I see myself as a senior me...
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Answered by
AI
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Interview Preparation Tips
Interview preparation tips for other job seekers - Hey hii ,this is the best Job for freshers and who seeking job in non voice and i am not working this company my friend worked here and he said about it. Do your best...
Non Voice Associate Interview Questions asked at other Companies
Q1. What is the human resources What is the public sector What is the humanity What is the child labour
View answer
(2)
Jobs at Firstsource Solutions
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected
I was interviewed before Feb 2024.
Round 1 - One-on-one
(5 Questions)
- Q1. Self introduction
- Q2. About WFM fundamental
- Q3. What is shrinkage
- Q4. How to define shrinkage
- Q5. How to calculate call handling capacity
Add your answer
Add your answer
Add your answer
Add your answer
Add your answer
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR
(1 Question)
- Q1. About ourselves
Add your answer
Round 3 - Aptitude Test
Typing and General knowledge
Round 4 - One-on-one
(1 Question)
- Q1. About our family
Add your answer
BPO Associate Interview Questions asked at other Companies
Q1. 1) what is bpo? 2) what is customer service? 3) why you want to join in this company?
View answer
(1)
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.
Round 1 - One-on-one
(5 Questions)
- Q1. What are the challanges faced in training?
- Q2. Medicare eligibility
- Q3. What is the difference between Hmo ppo pos?
- Q4. Reason for job chang
- Q5. Are you a team playe?
Add your answer
Add your answer
Add your answer
Add your answer
Add your answer
Interview experience
Good
Difficulty level
-
Process Duration
-
Result
-
I applied via Referral and was interviewed in Dec 2023. There was 1 interview round.
Round 1 - HR
(2 Questions)
- Q1. Speak about yourself
- Q2. Intention to take leave in the next 6 months
Add your answer
Add your answer
Customer Service Executive Interview Questions asked at other Companies
Q1. How u deal to the customer if he get non veg food instead of veg food ?
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(35)
Top trending discussions
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Interview Tips & Stories
5d
whimsicaldove
·
works at
VCCircle.com
Bloomberg interview
I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep?
Please help, I am very nervous!
Thank you
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Firstsource Solutions Interview FAQs
How many rounds are there in Firstsource Solutions interview?
Firstsource Solutions interview process usually has 2-3 rounds. The most common rounds in the Firstsource Solutions interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Firstsource Solutions interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are Customer Service, Communication Skills, international bpo, Non Voice Process and International Voice Process.
What are the top questions asked in Firstsource Solutions interview?
Some of the top questions asked at the Firstsource Solutions interview -
How long is the Firstsource Solutions interview process?
The duration of Firstsource Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.
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Firstsource Solutions Interviews By Designations
- Firstsource Solutions Customer Service Associate Interview Questions
- Firstsource Solutions Senior Associate Interview Questions
- Firstsource Solutions Senior Analyst Interview Questions
- Firstsource Solutions C.S.A Interview Questions
- Firstsource Solutions Customer Support Associate Interview Questions
- Firstsource Solutions Analyst Interview Questions
- Firstsource Solutions Senior CSA Interview Questions
- Firstsource Solutions Senior Customer Service Associate Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Associate Interview Questions
- Senior Associate Interview Questions
- Senior Analyst Interview Questions
- C.S.A Interview Questions
- Customer Support Associate Interview Questions
- Senior Customer Service Associate Interview Questions
- Analyst Interview Questions
- Senior CSA Interview Questions
- Show more
Firstsource Solutions Interview Process
based on 244 interviews
Interview experience
View more
Interview Questions from Similar Companies
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Firstsource Solutions Reviews and Ratings
based on 4.6k reviews
Rating in categories
|
Senior Analyst
2.2k
salaries
|  ₹2 L/yr - ₹7.5 L/yr |
|
Analyst
1.7k
salaries
| ₹1.9 L/yr - ₹6 L/yr |
|
Customer Service Associate
1.1k
salaries
| ₹0.8 L/yr - ₹5 L/yr |
|
Associate
1k
salaries
| ₹1.5 L/yr - ₹5 L/yr |
|
Senior Associate
984
salaries
| ₹1 L/yr - ₹7.7 L/yr |
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