Firstsource Solutions Non Voice Associate Interview Questions and Answers

Basic computer skills like restore files form recycle bin, renaming file name

Q1. Explain about bpo
Ans. 
BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
• BPO companies handle tasks such as customer service, technical support, data entry, and back-office operations for other companies.

• Outsourcing these tasks allows companies to focus on their core business functions and reduce costs.

• BPO services can be onshore, nearshore, or offshore, depending on ...read more
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Q2. Bpo is business process outsourcing provides services like data entry,it, customer support, account and finance these services provided to the vendor company
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Q3. Speak about Some random topic
Ans. 
The impact of social media on mental health
• Social media can contribute to feelings of inadequacy and low self-esteem

• Excessive use of social media can lead to anxiety and depression

• Cyberbullying on social media platforms can have serious consequences for mental health

• However, social media can also provide a sense of community and support for those struggling with mental health issues
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Q4. I spoked about social media
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It was difficult to answer for freshers but not very bad

Q1. Typing speed test it was the main one because your work will around this
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Q2. Why I hire you? How to see you after 5 year?
Ans. 
I am a dedicated and hardworking individual with a strong desire to learn and grow. I believe my skills and attitude make me a valuable asset to your team.
• I have a strong work ethic and am committed to delivering high-quality work

• I am a quick learner and am always looking for ways to improve my skills

• I am a team player and enjoy collaborating with others to achieve common goals

• In five years, I see myself as a senior me...read more
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