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Firstsource Solutions BPO Associate Interview Questions and Answers

Updated 10 Dec 2023

Firstsource Solutions BPO Associate Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About ourselves
Round 3 - Aptitude Test 

Typing and General knowledge

Round 4 - One-on-one 

(1 Question)

  • Q1. About our family

BPO Associate Interview Questions & Answers

user image Anonymous

posted on 30 Jul 2021

I applied via Recruitment Consultant and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why are you working this job
  • Q2. I want to make my life successful and try hard work together to make my company go further .

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything asked was answered correctly and simply.

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introduced about yourself
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. About myself and about Kolkata

Interview Preparation Tips

Topics to prepare for Teleperformance BPO Associate interview:
  • About Kolkata
Interview preparation tips for other job seekers - Interview is easy but all employees behavior towards me was unpredictable.. It was so crazy.. I think all employees are ab normal..
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Self introduction
  • Q2. Most memorable day
  • Q3. What do you mean by bpo
  • Ans. 

    BPO stands for Business Process Outsourcing.

    • BPO involves contracting non-core business functions to a third-party provider.

    • It includes services like customer support, technical support, data entry, and more.

    • BPO helps companies reduce costs, improve efficiency, and focus on core business activities.

    • Examples of BPO companies include Accenture, Genpact, and Infosys.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - English read write and answer

I applied via Walk-in and was interviewed in Dec 2021. There were 7 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. What you want from this company?? Where should you see yourself in next 5 years in this company??
  • Q2. If I provide much less salary compare to previous company, would you like to continue in this company?
  • Q3. Why you choose this sector?
  • Q4. Have you any high profile degree
  • Q5. Written text
  • Q6. Translation

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest make all answers with deliberately

I applied via Walk-in and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What are your strengths and weaknesses? Tell me something about the place you are staying currently Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident. Don’t get nervous, even if you are nervous don’t show them that you are nervous. Talk fluently and look smart.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Communication skills
  • Q2. Multiple languages
Round 3 - Behavioral 

(2 Questions)

  • Q1. Good communication
  • Q2. An active response
  • Ans. 

    An active response is a quick and engaged reply to a situation or question.

    • Listen carefully to the question or situation before responding

    • Engage with the person asking the question to show interest

    • Provide a clear and concise answer to address the issue at hand

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Active response is more important to attend the interview

I applied via Walk-in and was interviewed in Jul 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for HGS BPO Associate interview:
  • Diploma
Interview preparation tips for other job seekers - Start ur interviews but do favor on us job needed

Interview Questionnaire 

2 Questions

  • Q1. Tell me something about yourself?
  • Q2. What was the process in your las company?

Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions BPO Associate interview?
Firstsource Solutions interview process usually has 4 rounds. The most common rounds in the Firstsource Solutions interview process are Aptitude Test, One-on-one Round and Resume Shortlist.

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Firstsource Solutions BPO Associate Salary
based on 35 salaries
₹1.4 L/yr - ₹3.5 L/yr
7% less than the average BPO Associate Salary in India
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Firstsource Solutions BPO Associate Reviews and Ratings

based on 13 reviews

4.1/5

Rating in categories

3.7

Skill development

4.2

Work-Life balance

2.9

Salary & Benefits

3.9

Job Security

3.7

Company culture

2.9

Promotions/Appraisal

3.9

Work Satisfaction

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