Firstsource Solutions BPO Associate Reviews by 10+ Employees | Rated 4.0/5

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

60% employees reported

Flexible timing

36% employees reported

Within city

50% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

1 reviews

3.9

Rated by Men

13 reviews

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15 reviews found

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BPO Associate in Hyderabad / Secunderabad

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 15 Feb 2025

Likes

Company culture - Good

Dislikes

Salary - Poor
Skill development - Poor
Promotions - Poor

BPO Associate in Chenani

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 Jan 2025

Likes

nice

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

salary dis advantage and client airtel is good

BPO Associate in Chennai

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 15 Nov 2024

Likes

I just started my courier her so like thank full

Job security - Good
Work-life balance - Good

Dislikes

No recognition for my work Appraisal in not up to 5% of my work Many tings like all faces etc

Salary - Bad
Promotions - Bad
Company culture - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

BPO Associate in Gandhinagar

Full Time

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Apr 2022

Likes

that place where i was working is not owned by first source, beside they are not able to renew the contract with the client, management is so poor, any idea or improvements not accept by the management.

Dislikes

They didn't values their employees, too much politics in during IJP, After applying for resignation no one even ask for the reason to leave, not from HR or Operations too , Been working for them for more than 2 years and this type of response disappointed me a lot !

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

BPO Associate in Gandhinagar

Full Time

Inbound Process Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Jan 2023

Likes

Good company

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good company

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

BPO Associate in Hubli

Full Time

Other Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Sep 2023

Likes

M real thank full for working ther

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

So of the TL who wer jealous of our honesty

BPO Associate in Eco space

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Jul 2023

Likes

Over all good to thouse year

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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BPO Associate in ITPL

Full Time

Retail Banking Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 06 Oct 2022

Likes

It is good repeated company

Salary - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Facility

Skill development - Bad
Job security - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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BPO Associate in White field hope farm

Full Time

Business Process Outsourcing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Oct 2022

Likes

👍👍👍👍👍 very good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

👎 not bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

BPO Associate (working remotely)

Full Time

Customer support associate,chat support, email support. Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Dec 2022

Likes

When I was working and even today I am very happy that very good company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

BPO Associate in Gandhinagar

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 22 Mar 2021

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

There is a lots of politics carrier growth is slow.

Work Details

The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

BPO Associate in Bangalore / Bengaluru

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 30 Sep 2019

Likes

job security.and working location is good.

Dislikes

no career growth,no salery appraisal,no cab,politics and partiality,heavy work pressure,they will force u to do ot everyday more than 1hour, no government holidays not even election days. if u want improve Your career then this one is not suitable for you.

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor

Work Details

my role in this company, its banking voice process,i have to explain all the details about the product to the customer.i have 2.5years work experience in this company.everyday i will work more than 9hrs.i learned lot of things about banking sector.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

BPO Associate in Chennai

Us Healthcare Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Mar 2018

Likes

Team mates and Trainners very good and friendly.

Dislikes

Very very worst organization. No use to growth career or salary.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Simply waste. No comments

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

BPO Associate in Tiruchirappalli

CSA Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Jan 2022

Likes

MNC culture

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing to say, bcz its a awesome

Work Details

First job is all time best job

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

BPO Associate in Chennai

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Aug 2018

Likes

work environment is good

Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

salary

Salary - Poor
Promotions - Poor

Top trending discussions

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Career Advice

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K. With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes. Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?

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Firstsource Solutions Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ...Read more

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