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Altruist Technologies BPO Associate Interview Questions and Answers

Updated 20 Dec 2023

Altruist Technologies BPO Associate Interview Experiences

2 interviews found

BPO Associate Interview Questions & Answers

user image Anonymous

posted on 20 Dec 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Why you join Bpo because you are a it sector student
  • Q2. Complete introduction
  • Q3. What is the bpo features
  • Ans. 

    BPO features include cost savings, scalability, 24/7 support, multilingual capabilities, and data security.

    • Cost savings: BPO allows companies to reduce operational costs by outsourcing non-core functions.

    • Scalability: BPO providers offer flexible solutions that can easily accommodate business growth or downsizing.

    • 24/7 support: BPO services often provide round-the-clock customer support and assistance.

    • Multilingual capabi...

  • Answered by AI
  • Q4. What is coustomer service associate
  • Ans. 

    A customer service associate is a professional who interacts with customers to provide assistance and resolve their queries or issues.

    • Customer service associates are responsible for maintaining a positive and helpful attitude towards customers.

    • They handle customer inquiries, complaints, and requests through various communication channels such as phone, email, or chat.

    • Associates must possess strong communication and pro...

  • Answered by AI
  • Q5. Whats your memorable day in your life
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell us about yourself
  • Q2. Basic questions asked by HR
Round 3 - Aptitude Test 

It is basic aptitude and arithmetic with grammer questions asked

Round 4 - Write a paragraph without gramma 

(1 Question)

  • Q1. Voice test is conducted by system to test fluency

Interview Preparation Tips

Interview preparation tips for other job seekers - Go for it it will definitely assists you to go ahead

BPO Associate Interview Questions Asked at Other Companies

asked in Cognizant
Q1. 1) what is bpo? 2) what is customer service? 3) why you want to j ... read more
Q2. What is meaning by bpo and types of bpo?
Q3. What process does mncs have
Q4. What do you mean by bpo
Q5. What is coustomer service associate

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Any ideas about your future goals

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer straight
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Questions related finance

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to join but depends on the department that you are going to join.
Interview experience
3
Average
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Day to day activities
Round 2 - Technical 

(1 Question)

  • Q1. Subject related
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion

I applied via Recruitment Consulltant and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Questions related to previous job
  • Q2. Previous job role and why do you want to change from your industry

Interview Preparation Tips

Interview preparation tips for other job seekers - Give detailed answers and ensure we elaborate on the questions.
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What do you do as a team leader?
  • Ans. 

    As a team leader, I am responsible for guiding and managing a team to achieve goals and deliver results.

    • Provide direction and set clear goals for the team

    • Delegate tasks and responsibilities to team members

    • Monitor and evaluate team performance

    • Provide support and guidance to team members

    • Facilitate communication and collaboration within the team

    • Resolve conflicts and address any issues within the team

    • Report progress and re...

  • Answered by AI
  • Q2. How is the role relevant to your applied position??
  • Ans. 

    The role of Team Lead is relevant to my applied position as it allows me to utilize my leadership skills and experience to effectively manage and guide a team towards achieving goals.

    • As a Team Lead, I will be responsible for overseeing the work of a team and ensuring that tasks are completed efficiently and effectively.

    • I will be able to provide guidance, support, and mentorship to team members, helping them to develop ...

  • Answered by AI
  • Q3. Why have you left your current organisation??
  • Ans. 

    Seeking new challenges and growth opportunities.

    • Looking for a more challenging role

    • Seeking career advancement

    • Wanting to broaden my skillset

    • Desire for a more supportive work environment

    • Company restructuring or downsizing

    • Relocation or commute issues

  • Answered by AI
Round 3 - One-on-one 

(5 Questions)

  • Q1. Tell me how do you meet production for your team?
  • Ans. 

    To meet production for my team, I focus on setting clear goals, providing necessary resources, fostering collaboration, and monitoring progress.

    • Set clear production goals and communicate them effectively to the team

    • Ensure the team has the necessary resources, tools, and training to meet production targets

    • Promote collaboration and teamwork among team members to optimize productivity

    • Regularly monitor and track progress t...

  • Answered by AI
  • Q2. If someone in your team doesn't perform well, what should you do??
  • Ans. 

    As a Team Lead, if someone in my team doesn't perform well, I should address the issue promptly and take appropriate actions to support and improve their performance.

    • Identify the reasons for their poor performance through open communication and feedback.

    • Offer guidance, training, or resources to help them improve.

    • Set clear expectations and goals, and regularly monitor their progress.

    • Provide constructive feedback and coa...

  • Answered by AI
  • Q3. How good are you at your current role?
  • Ans. 

    I am highly skilled and experienced in my current role as a Team Lead.

    • I have successfully led multiple teams to achieve their goals.

    • I have consistently exceeded performance targets and delivered high-quality results.

    • I have excellent communication and interpersonal skills, enabling effective collaboration with team members and stakeholders.

    • I am adept at problem-solving and decision-making, ensuring smooth operations and...

  • Answered by AI
  • Q4. Why do you want to join our organisation??
  • Ans. 

    I want to join your organization because of its strong reputation, opportunities for growth, and alignment with my values.

    • Your organization has a strong reputation in the industry, which is appealing to me as it indicates a commitment to excellence.

    • I believe that joining your organization will provide me with ample opportunities for growth and advancement in my career.

    • The values and culture of your organization align c...

  • Answered by AI
  • Q5. Salary expectation?? And why so much raise you need?
  • Ans. 

    I am seeking a higher salary because of my experience, skills, and the added responsibilities of a Team Lead role.

    • I have several years of experience in my field and have consistently delivered exceptional results.

    • As a Team Lead, I will be responsible for managing and guiding a team, which requires additional skills and expertise.

    • I have acquired new skills and knowledge through continuous learning and professional devel...

  • Answered by AI
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Normal Questions: * Total Experience * Previous Package * Current Expectations * Comfortable in US shifts
Round 2 - One-on-one 

(4 Questions)

  • Q1. Normal Accounting Questions
  • Q2. Prepaid & Amortization Schedule & Journal Entries
  • Q3. Accrual Concept, Reclass & Adjustment Journals. US Property Accounting
  • Q4. Trading Account, Trial Balance, P&L Account, Balance Sheet, Cash Flow Statement, General Ledger. Financials Packet.

Interview Preparation Tips

Topics to prepare for QX Global Group Team Lead interview:
  • Accounts Finalisation
  • Financial Analysis
  • Accruals
  • Re-Accruals
  • Balance Sheet Finalisation
  • Cash Flow
  • Operating Expenses
  • Trial Balance
  • Income Statement
  • Vendor Payments
  • Monthly Financial packets
  • Invoice Posting
  • Prepare Distribution
  • Trading Account
  • General Ledger
  • Profit & Loss Account
  • Prepaid Schedule
  • Amortization Schedule
  • Payroll Accrual
  • US Property Accounting Knowledge
Interview preparation tips for other job seekers - If everything is going well or good in your life and you really want to spoil all the things or wanna lose your life or suicide. Like: Mental Peace, Hunger, Thirst, Health, Sleep, Sukoon, Smile, Happy Moments at last you will lose *Everything* in your life. So, please join the *QX GLOBAL GROUP*
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your previous job
  • Q2. Why would you like a job in a changed domain

Team Lead Interview Questions & Answers

Globiva user image Mohammed Sahil

posted on 9 Nov 2023

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Can you take me through your profile.
  • Q2. What is your salary expectation
Round 3 - Communication Test 

(1 Question)

  • Q1. How good you are with languages
Round 4 - One-on-one 

(2 Questions)

  • Q1. What will your strategies to increase the performance of your team mates.
  • Q2. How do you deal with a bottom performer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always try to be very realistic. Be calm and composed while answering to the interviewer.

Altruist Technologies Interview FAQs

How many rounds are there in Altruist Technologies BPO Associate interview?
Altruist Technologies interview process usually has 3 rounds. The most common rounds in the Altruist Technologies interview process are Resume Shortlist, HR and Aptitude Test.
What are the top questions asked in Altruist Technologies BPO Associate interview?

Some of the top questions asked at the Altruist Technologies BPO Associate interview -

  1. What is coustomer service associ...read more
  2. What is the bpo featu...read more
  3. Voice test is conducted by system to test flue...read more

Tell us how to improve this page.

Altruist Technologies BPO Associate Interview Process

based on 3 interviews

Interview experience

4.7
  
Excellent
View more

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Altruist Technologies BPO Associate Salary
based on 19 salaries
₹1.1 L/yr - ₹2.5 L/yr
10% less than the average BPO Associate Salary in India
View more details

Altruist Technologies BPO Associate Reviews and Ratings

based on 4 reviews

3.5/5

Rating in categories

3.5

Skill development

3.0

Work-life balance

3.5

Salary

3.9

Job security

3.6

Company culture

2.7

Promotions

3.2

Work satisfaction

Explore 4 Reviews and Ratings
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