Mahindra Integrated Business Solutions BPO Associate Interview Questions and Answers

Q1. Tell me about your self
Add your answer

Q1. Tell me about your self
Add your answer

Q1. What is yours favorite place?
Ans. 
My favorite place is a secluded beach with crystal clear waters and white sandy shores.
• Secluded beach

• Crystal clear waters

• White sandy shores
Answered by AI
Add your answer
Q2. What do you know about customer care
Ans. 
Customer care involves providing assistance and support to customers before, during, and after a purchase.
• Customer care focuses on meeting the needs and expectations of customers

• It involves listening to customer concerns and resolving issues in a timely manner

• Building relationships with customers to ensure satisfaction and loyalty

• Providing product information, assistance, and guidance to customers

• Handling customer inqu...read more
Answered by AI
Add your answer
Q3. Self introduction
Add your answer
Q4. What is bpo.Why you want to work with
Ans. 
BPO stands for Business Process Outsourcing. I want to work in BPO because of the opportunities for growth, exposure to different industries, and development of communication skills.
• BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.

• Working in BPO provides opportunities for career growth and advancement, a...read more
Answered by AI
Add your answer

What type of weather you like

It was simple nd easy basic logic reasoning questions

They did provide time to prepare and then

Q1. What is insurance
Add your answer
Q2. How does insurance work
Add your answer

Q1. Tell me about yourself
Ans. 
I am a dedicated and hardworking individual with a passion for learning and growth.
• I have a strong work ethic and strive for excellence in everything I do

• I am a quick learner and adapt easily to new environments

• I have experience in project management and team collaboration
Answered by AI
Add your answer
Q2. Reason for selection of the organization to work with
Ans. 
Chose organization for its innovative projects and positive work culture.
• Impressed by the organization's track record of successful projects

• Attracted to the positive work culture and employee satisfaction

• Opportunity for growth and development within the organization
Answered by AI
Add your answer

Q1. Typing Test and related same
Add your answer
Q2. Active listening while listen to sounds
Add your answer

Q1. Why want to work in BPo
Ans. 
I want to work in BPO because of the fast-paced environment, opportunities for growth, and the chance to interact with diverse clients.
• Opportunity for career growth and development

• Fast-paced environment keeps me motivated

• Chance to interact with diverse clients and improve communication skills
Answered by AI
Add your answer
Q2. Questions based upon educational background
Add your answer

Its all about the grammar

Its all about the voice assignment

Q1. Why u felt the previous organisation
Add your answer
Q2. They have asked all general questions
Add your answer

Q1. In this round hr will ask abt self introduction and hr will ask abt shift timings and salary
Add your answer

Q1. Personal information
Add your answer
Q2. Reason to join BPO
Add your answer

Q1. Dealing with client
Add your answer
Q2. Voice modulation
Add your answer

Q1. Tell me about yourself
Add your answer

Q1. What is Authorization Denial process Non covered scenario Offset Timely filling
Add your answer
Q2. What is Authorization Denial scenario Timely filling
Add your answer