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Mahindra Integrated Business Solutions

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3.5

based on 442 Reviews

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Mahindra Integrated Business Solutions BPO Associate Interview Questions and Answers

Updated 10 Dec 2022

Mahindra Integrated Business Solutions BPO Associate Interview Experiences

1 interview found

BPO Associate Interview Questions & Answers

user image Ankit Chopde

posted on 14 Oct 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a dedicated and experienced BPO Associate with a strong background in customer service and problem-solving.

    • Experienced in handling customer inquiries and resolving issues

    • Proficient in using CRM software and other customer service tools

    • Excellent communication and interpersonal skills

    • Ability to work under pressure and meet targets

    • Strong problem-solving and decision-making abilities

    • Answered by AI
    Add your answer
  • Q2. What is meaning by bpo and types of bpo?
  • Ans. 

    BPO stands for Business Process Outsourcing. There are two types of BPO - Back Office Outsourcing and Front Office Outsourcing.

    • BPO involves contracting out specific business processes to a third-party service provider

    • Back Office Outsourcing includes tasks like data entry, accounting, HR, and payroll processing

    • Front Office Outsourcing includes customer-facing tasks like customer service, technical support, and sales

    • Exam...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This company best for freshers.
And very helpful staff of in this company.

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Interview Tips & Stories
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zestyrose
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works at
Infosys
Tips for getting interview call in naukri
I have 3 yoe in sap basis am currently preparing for interview. And also started to apply for jobs in naukri and indeed almost 30-45 application applied but not got even single interview call. Any tips pls😪. Lost hopes. Thanks in advance ❤
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Interview questions from similar companies

BPO Associate Interview Questions & Answers

Bpo Convergence user image Anonymous

posted on 13 Aug 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - Aptitude Test 

Normal aptitude general quotient test was there

Round 2 - Assignment 

Completed assignment in next 2 days of the aptitude

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on current affairs

BPO Associate Interview Questions & Answers

RND Softech user image Anonymous

posted on 30 Mar 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ntg

BPO Executive Interview Questions & Answers

Alorica user image Anonymous

posted on 21 Jul 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Personal information
    • Add your answer
  • Q2. Reason to join BPO
    • Add your answer
Round 2 - Skills 

(2 Questions)

  • Q1. Dealing with client
    • Add your answer
  • Q2. Voice modulation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Company is good, you can try their, I didn't join, because of night shifts...but the person whose comfortable for night shifts. Can definitely give a try to alorica.

Customer Service Associate Interview Questions & Answers

IntouchCX user image Bhuvi Reddy

posted on 23 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Sep 2023.

Round 1 - Aptitude Test 

Test taken in website

Round 2 - One-on-one 

(2 Questions)

  • Q1. What is customer service, conversation with customer, tell about Hyderabad
  • Ans. 

    Customer service is providing assistance and support to customers, engaging in conversations to address their needs and concerns. Hyderabad is a city in India known for its rich history and culture.

    • Customer service involves actively listening to customers, empathizing with their issues, and finding solutions to meet their needs.

    • Engaging in conversations with customers helps build rapport and trust, leading to better cu...

    • Answered by AI
    Add your answer
  • Q2. Conversation with customer
    • Add your answer
Round 3 - One-on-one 

(3 Questions)

  • Q1. Tell about yourself
    • Add your answer
  • Q2. Speak about Hyderabad
  • Ans. 

    Hyderabad is a vibrant city in southern India known for its rich history, culture, and delicious cuisine.

    • Famous for its iconic Charminar monument

    • Home to the historic Golconda Fort

    • Known for its biryani and haleem dishes

    • Hub for IT companies and tech industry

    • Has a mix of traditional and modern architecture

    • Answered by AI
    Add your answer
  • Q3. Conversation with customer
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy

Associate Interview Questions & Answers

Writer Information Management Services user image Shweta Gaikwad

posted on 21 Oct 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about you...
    • Add your answer
Round 3 - Technical 

(3 Questions)

  • Q1. Account's related question and previous company experience of works...
    • Add your answer
  • Q2. What is balance sheet
  • Ans. 

    Balance sheet is a financial statement that shows a company's assets, liabilities, and shareholders' equity at a specific point in time.

    • It provides a snapshot of a company's financial position.

    • Assets are what the company owns, liabilities are what it owes, and shareholders' equity is the difference between the two.

    • The balance sheet equation is: Assets = Liabilities + Shareholders' Equity.

    • It helps investors and analysts...

    • Answered by AI
    Add your answer
  • Q3. What is full form of KYC
  • Ans. 

    Know Your Customer

    • KYC stands for Know Your Customer

    • It is a process used by financial institutions to verify the identity of their clients

    • KYC helps in preventing money laundering, fraud, and terrorist financing

    • Examples of KYC documents include passport, driver's license, and utility bills

    • Answered by AI
    Add your answer

Senior Associate Interview Questions & Answers

MiraMed Ajuba user image Anonymous

posted on 17 May 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is Authorization Denial process Non covered scenario Offset Timely filling
    • Add your answer
  • Q2. What is Authorization Denial scenario Timely filling
    • Add your answer

Associate Interview Questions & Answers

ReSource Pro user image Anonymous

posted on 4 Jan 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Dec 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Apptitude has two sections one is mathematics and another one physcemetric test

Round 3 - HR 

(1 Question)

  • Q1. About education and family background
    • Add your answer
Round 4 - Procedure writing 

(1 Question)

  • Q1. The talent team explains one topic and that we have to type in binder
    • Add your answer
Round 5 - Quality test 

(1 Question)

  • Q1. The quality test will be there for six day if we clear this direct offer letter they will give
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - English communication is main important
Focous on the QA(quality assignment)

Bpo Data Entry Operator Interview Questions & Answers

Global Healthcare Billing Partners user image Anonymous

posted on 31 Oct 2022

I applied via Walk-in and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Fluency 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Where do you see yourself in next 5 year
    • Add your answer
Round 3 - Case Study 

MCQ based and some basic calculations

Round 4 - HR 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Interview Preparation Tips

Topics to prepare for Global Healthcare Billing Partners Bpo Data Entry Operator interview:
  • Communication Skills
Interview preparation tips for other job seekers - Always ask before entering and wish them and give a smile

Process Associate Interview Questions & Answers

Globiva user image Anonymous

posted on 2 Sep 2022

I applied via Walk-in and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Why you want to join bpo
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just a worst company to begin your career with don't even fall in theur trap
More about working at Mahindra Integrated Business Solutions

Mahindra Integrated Business Solutions Interview FAQs

How many rounds are there in Mahindra Integrated Business Solutions BPO Associate interview?
Mahindra Integrated Business Solutions interview process usually has 2 rounds. The most common rounds in the Mahindra Integrated Business Solutions interview process are Resume Shortlist and HR.

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Mahindra Integrated Business Solutions BPO Associate Salary
based on 4 salaries
₹1.8 L/yr - ₹3 L/yr
5% less than the average BPO Associate Salary in India
View more details
Mahindra Integrated Business Solutions Salaries in India
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