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I applied via LinkedIn and was interviewed before May 2022. There were 2 interview rounds.
I am a highly motivated and organized individual with experience in management and customer service.
I have worked as a supervisor at XYZ company for 2 years
I have experience in handling customer complaints and resolving issues
I am skilled in team management and have led a team of 10 employees
I am proficient in Microsoft Office and have experience in data analysis
I am a quick learner and adapt well to new environments
In 5 years, I see myself as a successful Assistant Manager, leading a team of motivated individuals towards achieving organizational goals.
I plan to continuously develop my skills and knowledge to become an expert in my field.
I aim to take on more responsibilities and contribute to the growth of the organization.
I hope to mentor and train new employees, helping them reach their full potential.
I aspire to build strong r...
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I applied via Referral and was interviewed in Mar 2021. There were 3 interview rounds.
I applied via Approached by Company and was interviewed before Aug 2023. There were 2 interview rounds.
The mode of dialer mechanism refers to the method used for making calls, such as predictive, preview, or manual dialing.
Predictive dialing: Automatically dials multiple numbers at once based on algorithms to predict when an agent will be available.
Preview dialing: Agents review information about the contact before deciding to make the call.
Manual dialing: Agents manually dial each number without any automation.
Progress...
I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.
Key Result Areas (KRAs) in my process include sales targets, customer satisfaction, team performance, and operational efficiency.
Sales targets: Achieving monthly revenue goals through effective sales strategies.
Customer satisfaction: Ensuring high levels of customer service and resolving any issues promptly.
Team performance: Monitoring and improving the performance of team members through training and feedback.
Operatio...
My key performance indicator (KPI) is to increase sales revenue by 10% each quarter.
Increasing sales revenue by implementing new marketing strategies
Improving customer satisfaction to drive repeat business
Monitoring and analyzing sales data to identify trends and opportunities
I applied via Naukri.com and was interviewed in Jul 2022. There were 4 interview rounds.
Aptitude and Psychometric Test
Procedure Writing To be submitted
I had a disagreement with my supervisor regarding a project deadline.
Clearly communicated my concerns and reasons for needing more time
Listened to my supervisor's perspective and tried to understand their expectations
Suggested alternative solutions to meet the deadline without compromising quality
Reached a compromise by adjusting the timeline and reallocating resources
Maintained open communication throughout the proces
I have addressed the issue by identifying the root cause and providing necessary training and support.
Conducted a performance review to identify the root cause of the issue
Provided additional training and coaching to improve skills and knowledge
Set clear expectations and goals for improvement
Monitored progress and provided ongoing feedback and support
Implemented a performance improvement plan if necessary
Aptitude and Personality Assessment
I applied via Approached by Company and was interviewed in Jul 2023. There were 3 interview rounds.
The aptitude test at Resource Pro is just like any other aptitude test out there, just refer to any online aptitude tests for practice.
I applied via Naukri.com and was interviewed in Sep 2024. There were 2 interview rounds.
Aptitude Test - 40 Minutes
I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.
I am an experienced team manager with a strong track record of leading successful teams and achieving goals.
Experienced team manager
Proven track record of leading successful teams
Goal-oriented and results-driven
Strong communication and interpersonal skills
Ability to motivate and inspire team members
Effective problem-solving and decision-making abilities
based on 1 interview
Interview experience
based on 4 reviews
Rating in categories
Senior Associate
74
salaries
| ₹1.9 L/yr - ₹5.7 L/yr |
Associate
61
salaries
| ₹1.6 L/yr - ₹4.5 L/yr |
Customer Service Associate
55
salaries
| ₹1 L/yr - ₹3 L/yr |
Customer Service Executive
43
salaries
| ₹1.2 L/yr - ₹3.5 L/yr |
Executive Accountant
40
salaries
| ₹2 L/yr - ₹4.9 L/yr |
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