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Cognizant BPO Associate Interview Questions and Answers

Updated 9 Aug 2022

Cognizant BPO Associate Interview Experiences

3 interviews found

I applied via Referral

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. 1) what is bpo? 2) what is customer service? 3) why you want to join in this company?
  • Ans. 

    BPO is Business Process Outsourcing which involves contracting non-primary business activities and functions to a third-party provider.

    • BPO involves outsourcing non-core business activities to a third-party provider

    • Customer service is the assistance provided to customers before, during, and after a purchase

    • I want to join this company because of its reputation for providing excellent customer service and growth opportuni

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confidential don’t think about your job roll. What your doing give 100% efforts that only can give big achievements

I applied via Company Website and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Share details of your previous job.
  • Q2. Tell me about yourself.
  • Q3. What about cognizant

Interview Preparation Tips

Topics to prepare for Cognizant BPO Associate interview:
  • General Accounting
Interview preparation tips for other job seekers - first interest with work and understanding..

BPO Associate Interview Questions Asked at Other Companies

asked in Cognizant
Q1. 1) what is bpo? 2) what is customer service? 3) why you want to j ... read more
Q2. What is meaning by bpo and types of bpo?
Q3. What process does mncs have
Q4. What do you mean by bpo
Q5. What is coustomer service associate

I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. General grammar question
  • Ans.  should be answered by logical thinking
  • Answered by Ravalika

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be perfect with the proper tecnical skills for to understand the question asked by the Requriter

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic communication skills were tested. Sone techical questn too. Versant test is mandatory

Interview Preparation Tips

Interview preparation tips for other job seekers - Please never go for these third party vendors. They misguide you regarding profile . I went for this third party vendor named savantis solution and it really misguided me

I applied via Referral and was interviewed before Jan 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Previous work related queries

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepares office and sap

Analyst Interview Questions & Answers

IBM user image Anonymous

posted on 18 Dec 2020

Interview Questionnaire 

2 Questions

  • Q1. Basic finance questions
  • Q2. Journal entries and about the role applied

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and have the will power, there is nothing impossible, all we have to do is work hard and Chase our dream.

I applied via Walk-in and was interviewed before Sep 2019. There were 5 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Where do you want to see yourself after 5 years?
  • Q2. What are your preferences?
  • Q3. If given a chance on what do you want to make changes on the project if you've been assigned to achieve positive results with fewer efforts?
  • Q4. What are your expectations?
  • Q5. How do you want a corporate structure to be?
  • Q6. Why did you leave your last company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Questions asked to a fresher I would expect those to be a friendly manner and allow him to speak what he can and not just the questions you ask.

I applied via Campus Placement and was interviewed in Nov 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked some journal entries, excel formula and how to run tally software as i was suppose to work on their software. and also basic introduction about myself.so very important to add up some new skill...

Interview Preparation Tips

Interview preparation tips for other job seekers - interview was good, just need to be good in communication skills and please talk in hindi while giving your interview

I applied via Naukri.com and was interviewed in Nov 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Regarding my previous experience
  • Q2. A long lengthy order management questionnaire was given and we were asked to write 5 emails based on the order management.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, let the interviewer know your area of expertise.

Analyst Interview Questions & Answers

Wipro user image Anonymous

posted on 23 Feb 2021

Interview Questionnaire 

1 Question

  • Q1. Previous Project Experience

Cognizant Interview FAQs

How many rounds are there in Cognizant BPO Associate interview?
Cognizant interview process usually has 2 rounds. The most common rounds in the Cognizant interview process are Resume Shortlist and HR.
What are the top questions asked in Cognizant BPO Associate interview?

Some of the top questions asked at the Cognizant BPO Associate interview -

  1. 1) what is bpo? 2) what is customer service? 3) why you want to join in this c...read more
  2. General grammar questi...read more

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Cognizant BPO Associate Salary
based on 31 salaries
₹2.1 L/yr - ₹4.2 L/yr
36% more than the average BPO Associate Salary in India
View more details

Cognizant BPO Associate Reviews and Ratings

based on 6 reviews

4.9/5

Rating in categories

4.9

Skill development

4.9

Work-life balance

4.9

Salary

4.9

Job security

4.9

Company culture

4.8

Promotions

4.8

Work satisfaction

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