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Cognizant
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Cognizant BPO Associate Interview Questions and Answers
Cognizant BPO Associate Interview Experiences
3 interviews found
Anonymous
I applied via Referral
(1 Question)
- Q1. 1) what is bpo? 2) what is customer service? 3) why you want to join in this company?
- Ans.
BPO is Business Process Outsourcing which involves contracting non-primary business activities and functions to a third-party provider.
BPO involves outsourcing non-core business activities to a third-party provider
Customer service is the assistance provided to customers before, during, and after a purchase
I want to join this company because of its reputation for providing excellent customer service and growth opportuni
Interview Preparation Tips
I applied via Company Website and was interviewed in Mar 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Share details of your previous job.
- Q2. Tell me about yourself.
- Q3. What about cognizant
Interview Preparation Tips
- General Accounting
I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. General grammar question
- Ans. should be answered by logical thinking
Interview Preparation Tips
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I applied via Campus Placement and was interviewed in Dec 2023. There were 2 interview rounds.
Test was containing questions from aptitude, graph reading questions, compound interest, syllogism questions, perimeter area questions, English passage, grammar correction,then coding (aptitude related) . I'm from Bcom so I got these questions only
(6 Questions)
- Q1. How will you manage if you were given night shifts??
- Q2. What is your favourite festival?
- Q3. What do your parents do??
- Q4. Why do you choose these places as your job preference location?
- Q5. Who are there in your family?
- Q6. Do you have any health issues if you remain woke up at night?
Priyanka Priyadarshinee
(1 Question)
- Q1. Self introduction
Selected
I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.
(4 Questions)
- Q1. About Bpo processes
- Q2. Communications skills and convencing skills
- Q3. Typing test and Aptitude test
- Q4. Document submission
tejas Divakar
(2 Questions)
- Q1. Tell me about yourself
- Q2. Easy Interview it was a BPM
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before May 2022. There were 4 interview rounds.
Tell a group of people about yourself. Done by consultancy. Purpose is to evaluate your communication and speaking skills so the recruiter can gauge if you are good to speak to foreigners, if the accent is smooth, if you are struggling etc. Many ratings are done. If failed in this please patiently ask the interviewer where to improve and what classes / tutors to take and try again. If seeking bpo jobs.
Again written english skills. In a corporate environment you must write and document EVERYTHING. else how will the company know ? Of your work. So writing good english is a must, and this implies reading also. You may be asked to write essays or choose the correct, read/write comprehension type. This was in 2015, process may be updated now but the goal / root aim still same.
(1 Question)
- Q1. With the hiring manager. Be very practical here. They will tell you difficulty of the job. Why you want to work in a bpo. Etc. Try to convince. You should have genuine interest to grow communication skills...
Interview Preparation Tips
(1 Question)
- Q1. Self introduction
- Ans. My Name is Radhika dayma. I'm from Amravati Maharashtra. I'm 25 year old. I completed my Bachelor's degree in 2021, after completing my degree I landed a job on ICICI Bank pune. My role in ICICI Bank on cashier and relationship manager. I work in ICICI bank 8.to 9 months, then after switch ICICI Bank and growing with and WNS goble service company in Pune. Now, I'm currently working In WNS.
I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 3 interview rounds.
In Aptitude test there will be asked questions based on commercial arithmetic
In Group decision they make team for each team they will provide topic in that we need to speak
(2 Questions)
- Q1. In HR round they will ask about ur background of ur family
- Q2. They will ask all details & final they tell u will get offer letter to ur mail after that u can join company
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Cognizant BPO Associate Reviews and Ratings
based on 6 reviews
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