Firstsource Solutions Interview Questions, Process, and Tips

Q1. Tell About Yourself to Candidate
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I am a dedicated HR professional with 5 years of experience in recruitment, employee relations, and training.
• I have a Bachelor's degree in Human Resources Management from XYZ University.

• I have successfully recruited and onboarded over 100 employees in my previous role.

• I have conducted numerous training sessions on topics such as diversity and inclusion, conflict resolution, and performance management.

• I have a strong un...read more
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Q2. Expected Salary for the Fresher
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It was about typing test and few logical and mathematical tests.

Q1. It was about general conversation to get to the candidate.
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Q2. What’s your hobbies?
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Q3. Why is this job important to you?
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Q1. What’s your strength and weakness?
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Need for corporate innovation

Q1. What do you know about First source partners and competitors?
Ans. 
Firstsource is a leading global provider of business process management services.
• Firstsource's competitors include companies like Accenture, Genpact, and Conduent.

• Firstsource partners with companies in various industries such as healthcare, banking, and telecommunications.

• Firstsource has a strong presence in the healthcare industry, providing services such as revenue cycle management and patient engagement.
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Q2. Why are you a good fit?
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Q1. HR asked me to take through my profile
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Q2. Why I need to hire you?
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I am a dedicated and experienced customer service professional with a proven track record of exceeding customer expectations.
• I have excellent communication skills and can effectively handle customer inquiries and complaints.

• I am highly organized and detail-oriented, ensuring that all customer needs are met efficiently.

• I am a team player and can collaborate with colleagues to provide top-notch customer service.

• I have a ...read more
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Versant test - were you need to focus on the US PPL accent and repeat the sentence and aptitude and grammar related questions were asked

Q1. To introduce myself
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Q2. Why this company ?
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I chose this company for its strong reputation, commitment to customer satisfaction, and opportunities for growth.
• Strong reputation in the industry

• Commitment to customer satisfaction

• Opportunities for growth and advancement

• Positive reviews from current and former employees
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Q3. Tell something about firstsource which have known.
Ans. 
Firstsource is a global provider of business process management services.
• Firstsource offers services such as customer management, data processing, and revenue cycle management.

• The company has operations in countries like India, the Philippines, the United States, and the UK.

• Firstsource serves clients in industries such as healthcare, telecommunications, banking, and financial services.
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