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Firstsource Solutions

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Firstsource Solutions International Voice Process Executive Interview Questions and Answers

Updated 14 Sep 2024

Firstsource Solutions International Voice Process Executive Interview Experiences

1 interview found

International Voice Process Executive Interview Questions & Answers

user image Anonymous

posted on 14 Sep 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Aug 2024. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident

International Voice Process Executive Jobs at Firstsource Solutions

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Interview Tips & Stories
5d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more
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Interview preparation tips for other job seekers - Be Confident nothing else.....

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    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - When you go to give interviews you have faith in yourself and think that you will do it all

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Infosys user image Anonymous

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Interview Questionnaire 

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Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was held for very short notice they asked all the general questions I gave them all the answers and sometimes because of the consultant I had to face a issue as a fresher it was nice

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Wipro user image Anonymous

posted on 11 Aug 2021

I applied via Referral and was interviewed in Feb 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Personal questions n technical ones
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was very plain and smooth ...m really very happy

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image kagdan45

posted on 11 Sep 2020

I applied via Indeed and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. They asked basic question from your resume which you mentioned. Just be careful about each and every word you written on your cv.
    • Add your answer
  • Q2. Ask question on skills, like how you handle to work in pressure. What you long term goal and short term goal.
    • Add your answer
  • Q3. Tell why you left your last company?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - just be confident, and answer briefly about everything and be calm.

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Wipro user image Anonymous

posted on 19 Jan 2021

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

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Interview Preparation Tips

Interview preparation tips for other job seekers - Politely admit if you dont know any of the interview answers and assure them whether you get the job or not but definitely will try to learn that.

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Tech Mahindra user image

posted on 29 May 2021

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

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  • Q3. Grammar test and simple topics to speak on a minute
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Interview Preparation Tips

Interview preparation tips for other job seekers - Two rounds of interview. VnA and Operations round. Be prepared with vna round through youtube and google. There could also be simple grammar test online. Give answers in simple and point wise in operations round.Its not difficult to crack.

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Tech Mahindra user image Anonymous

posted on 8 May 2021

Interview Questionnaire 

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Interview Preparation Tips

Interview preparation tips for other job seekers - Communicate well

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Wipro user image Anonymous

posted on 10 Sep 2021

I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. What do you know about BPO?
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.

    • BPO is a cost-effective way for companies to outsource non-core business functions such as customer service, data entry, and accounting.

    • BPO providers are typically located in countries with lower labor costs, such as India and the Philippines.

    • BPO services can be categorized into back...

    • Answered by AI
    Add your answer
  • Q3. How will you handle an angry customer?
  • Ans. 

    I will listen to their concerns, empathize with them, and offer a solution to their problem.

    • Listen actively to their complaints

    • Empathize with their situation

    • Apologize for any inconvenience caused

    • Offer a solution to their problem

    • Follow up to ensure their satisfaction

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Don't fumble. Even if you don't know anything confidently say that you don't know.
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More about working at Firstsource Solutions

Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions International Voice Process Executive interview?
Firstsource Solutions interview process usually has 1 rounds. The most common rounds in the Firstsource Solutions interview process are HR.
How to prepare for Firstsource Solutions International Voice Process Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are International Voice Process, Customer Service, Communication Skills, UK Shift and international bpo.

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Firstsource Solutions International Voice Process Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Firstsource Solutions International Voice Process Executive Salary
based on 7 salaries
₹2 L/yr - ₹3 L/yr
14% less than the average International Voice Process Executive Salary in India
View more details
International Voice Process Executive Jobs at Firstsource Solutions
International Voice Process Executive

Mumbai Suburban,

Mumbai

0-1 Yrs

₹ 2-4.5 LPA

International Voice Process Executive

Mumbai Suburban

0-1 Yrs

₹ 2-4.5 LPA

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