Firstsource Solutions Senior Executive Interview Questions and Answers

Q1. Tell me something about yourself
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Q2. Mock call opening pitch
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Q3. What if you get angry customer explain how will you handle the call
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Q4. Tell me something about the area you reside in, how you spend your weekends
Ans. 
I reside in a vibrant urban neighborhood with plenty of cafes, parks, and cultural events. On weekends, I enjoy exploring new restaurants, attending art exhibits, and taking long walks in the park.
• My neighborhood is known for its diverse culinary scene, with a mix of trendy cafes and traditional eateries

• There are several parks nearby where I like to relax and read a book or have a picnic

• I often attend art exhibits and ...read more
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Simple aptitude question which will get it in chrome itself

Q1. Salary discussion
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Q2. Work location discussion
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Q1. Self introduction
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Q2. 2 mins to talk about fav person
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Q1. First of all introduction then my background.
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Q2. Why you want to work in our company?
Ans. 
I am drawn to your company's innovative approach to solving industry challenges and the opportunity to contribute my expertise.
• Impressed by company's reputation and success in the industry

• Excited about the opportunity to work with a talented team

• Believe my skills and experience align well with company's goals and values
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I have completed have bachelor's in B.Sc(Mathmatics)

Q1. Explain inclusive denial
Ans. 
Inclusive denial is the act of denying someone access or participation in a group or activity based on their identity or characteristics.
• Inclusive denial can occur in various settings such as workplaces, schools, or social groups.

• It often involves excluding individuals based on factors like race, gender, sexual orientation, or disability.

• Examples include refusing to hire someone because of their ethnicity or not allowi...read more
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Q2. Difference between hmo and ppo
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Q3. What is your current take home
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Q1. Authorization denial
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Q2. Timely filing limit
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Q3. Parts of medicare
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Q4. Cpt code dx xode and modifier
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Q1. Brief about yourself
Ans. 
Experienced Senior Executive with a proven track record in leading teams and driving business growth.
• Over 10 years of experience in senior leadership roles

• Strong strategic planning and decision-making skills

• Proven ability to drive revenue growth and increase profitability

• Excellent communication and interpersonal skills

• Led a team that successfully launched a new product line, resulting in a 20% increase in sales
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Q2. What are the expectations about the company
Ans. 
Expectations about the company include strong leadership, clear communication, innovation, growth opportunities, and a positive work culture.
• Strong leadership at all levels

• Clear communication channels

• Encouragement of innovation and creativity

• Opportunities for professional growth and development

• Positive work culture that values diversity and inclusion
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A mark sheet with Finance questions

Good discussion on the whole team

Q1. Questioner were asked for finance
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