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Teleperformance Customer Support Executive Interview Questions, Process, and Tips

Updated 6 Feb 2025

Top Teleperformance Customer Support Executive Interview Questions and Answers

View all 26 questions

Teleperformance Customer Support Executive Interview Experiences

79 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Assisment test , versent test

Interview Preparation Tips

Topics to prepare for Teleperformance Customer Support Executive interview:
  • Yesterday daily routine
  • Memorable day
  • Last 24 hours
  • Last weekend
Interview preparation tips for other job seekers - About your and previous experience.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Basic introduction
Round 2 - One-on-one 

(1 Question)

  • Q1. Why do you want to join the role and not opt to move forward in your field of study?
Round 3 - Assignment 

Assessment to check your communication and problem solving skills

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Introduce yourself
  • Q2. Describe about yesterday
  • Q3. Describe about movie which you recently watched
  • Q4. Why we hire you

Interview Preparation Tips

Topics to prepare for Teleperformance Customer Support Executive interview:
  • entertainment
Interview preparation tips for other job seekers - Be confident, good communication, good lister
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. General Topic like (social media)
  • Q2. Noi select for second round interview

Teleperformance interview questions for designations

 Customer Support Associate

 (28)

 Customer Support Officer

 (2)

 Customer Support Representative

 (2)

 Customer Support Specialist

 (1)

 Senior Customer Support Executive

 (5)

 Technical Customer Support Executive

 (2)

 Email Customer Support Executive

 (1)

 Global Customer Support

 (1)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What is your experience have you worked any where before which language you are comfortable to speak
  • Q2. Tell me about your self Tell me the most memorable moment of your life

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are looking for a customer support job then you need to have good communication skills in both hindi and english more over they prefer english more that all if you have that you can go confidently for the interview

Get interview-ready with Top Teleperformance Interview Questions

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self
  • Ans. My name is Kapil Shakya, Basically i am from Guna MP I completed my 10th and 12th grades at Jawahar Navodaya VIDYALAYA Outside of my professional life, I enjoy watching movies, which has allowed me to appreciate storytelling and diverse perspectives. I'm excited about the opportunity to bring my skills and experiences to contribute to your team and make a positive impact."
  • Answered Anonymously
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about your self

Customer Support Executive Jobs at Teleperformance

View all
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Do you have any experience
  • Q2. How are you and tell me something about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Are you ok with night shift and rotational week of
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about youlself
  • Q2. What is electricity
  • Ans. 

    Electricity is a form of energy resulting from the existence of charged particles (such as electrons or protons).

    • Electricity is the flow of electrical power or charge.

    • It is a form of energy that powers various devices and appliances.

    • Electricity can be generated from sources such as coal, natural gas, wind, and solar.

    • It is essential for lighting, heating, cooling, and powering electronic devices.

    • Electricity can be dange...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Teleperformance Customer Support Executive interview:
  • Communication Skills
  • Analysis
  • Operations
Interview preparation tips for other job seekers - NA
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell about yourself
  • Q2. Previous work experience
  • Ans. 

    I have 2 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.

    • Handled customer inquiries via phone, email, and chat

    • Resolved customer issues efficiently and effectively

    • Provided excellent customer service and support

    • Collaborated with other departments to address customer needs

    • Trained new team members on customer support processes

  • Answered by AI
  • Q3. Explain about process and pay
  • Ans. 

    The process involves handling customer inquiries and issues, while pay is typically based on experience and performance.

    • Process involves addressing customer inquiries and issues promptly and effectively

    • Pay is usually determined by experience, performance, and company policies

    • Performance metrics may include customer satisfaction ratings and resolution times

  • Answered by AI
Round 3 - Aptitude Test 

Assessment in online

Round 4 - One-on-one 

(2 Questions)

  • Q1. Previous work experience
  • Ans. 

    I have 3 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.

    • Handled customer inquiries via phone, email, and chat

    • Resolved customer issues efficiently and effectively

    • Provided excellent customer service and support

    • Collaborated with other departments to address customer concerns

    • Trained new team members on customer support processes

  • Answered by AI
  • Q2. Knowledge about work
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Ans. My name is anup kumar i m 22 years old i m from uttar pradesh in raebareli i have complete graduated from kanpur university in 2021
  • Answered Anonymously
  • Q2. Why did you leave exile

Interview Preparation Tips

Interview preparation tips for other job seekers - Ok everyone person present money problem and future for will any person

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Support Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are customer support, voice process, Customer Service, Communication Skills and Bpo Voice.
What are the top questions asked in Teleperformance Customer Support Executive interview?

Some of the top questions asked at the Teleperformance Customer Support Executive interview -

  1. If customer is angry how can you make him understa...read more
  2. Customer satisfaction how can you provid...read more
  3. What is B...read more
How long is the Teleperformance Customer Support Executive interview process?

The duration of Teleperformance Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Teleperformance Customer Support Executive Interview Process

based on 76 interviews

5 Interview rounds

  • Resume Shortlist Round
  • HR Round - 1
  • One-on-one Round
  • HR Round - 2
  • Personal Interview1 Round
View more
Teleperformance Customer Support Executive Salary
based on 2.6k salaries
₹0.9 L/yr - ₹7 L/yr
6% more than the average Customer Support Executive Salary in India
View more details

Teleperformance Customer Support Executive Reviews and Ratings

based on 786 reviews

3.4/5

Rating in categories

3.3

Skill development

3.1

Work-life balance

3.2

Salary

3.1

Job security

3.2

Company culture

2.8

Promotions

3.1

Work satisfaction

Explore 786 Reviews and Ratings
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