Teleperformance Customer Support Executive Interview Questions, Process, and Tips

Q1. What do you think about customer support
Ans. 
Customer support is crucial for maintaining customer satisfaction and loyalty.
• Customer support plays a vital role in resolving customer issues and concerns.

• It involves providing assistance, guidance, and solutions to customers.

• Good customer support builds trust and strengthens the relationship between the company and its customers.

• It helps in retaining customers and attracting new ones through positive word-of-mouth.

• Cu...read more
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Q2. Work experience if any
Ans. 
I have 2 years of experience in customer support roles.
• Worked as a Customer Support Representative for Company X for 1 year

• Handled customer inquiries via phone, email, and chat

• Resolved customer complaints and issues in a timely manner

• Provided product information and assistance to customers
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Q3. Expectation from company
Ans. 
I expect the company to provide a supportive work environment, opportunities for growth, and clear communication.
• Supportive work environment with open communication

• Opportunities for growth and career development

• Clear expectations and feedback from management
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Information related product.

Q1. Information about my self.
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Q2. Ok many question
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Q3. Why you want to work with this Org
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Q1. Salary with CTC
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Q1. Tell me about your self?
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Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Why should we hire you?
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Q4. Where do you see yourself in 5 years?
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Q5. What are your strengths and weaknesses?
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Q6. Tell me about yourself.
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