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Teleperformance Customer Support Executive Interview Questions, Process, and Tips

Updated 6 Feb 2025

Top Teleperformance Customer Support Executive Interview Questions and Answers

View all 26 questions

Teleperformance Customer Support Executive Interview Experiences

79 interviews found

I applied via Naukri.com and was interviewed in May 2021. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. E commerce website, about Flipkart and Amazon services
  • Q2. When Flipkart was found

Interview Preparation Tips

Interview preparation tips for other job seekers - It is very good in Teleperfomance in Flipkart voice process

I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Daily routine

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak only required no to say anything

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

Interview Questionnaire 

1 Question

  • Q1. About myself, àbout my long term plan and my flexibility

Interview Preparation Tips

Interview preparation tips for other job seekers - Jus b confident of àbout what is asking and what you giving to them.

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Basic intro about yourself and past experience
  • Q2. Any topic to check communication skills
Round 2 - One-on-one 

(2 Questions)

  • Q1. Stability and relocation questions
  • Q2. Customer service related and BPO related topics

Interview Preparation Tips

Interview preparation tips for other job seekers - It all depends on luck. If they need you they will hire right away. If they don't they will reject for no reason.

Teleperformance interview questions for designations

 Customer Support Associate

 (28)

 Customer Support Officer

 (2)

 Customer Support Representative

 (2)

 Customer Support Specialist

 (1)

 Senior Customer Support Executive

 (5)

 Technical Customer Support Executive

 (2)

 Email Customer Support Executive

 (1)

 Global Customer Support

 (1)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Had given speed test in typing

Round 3 - Group Discussion 

Hr gave topic and asked me for my opinion

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be sure about your profile you applied for

Get interview-ready with Top Teleperformance Interview Questions

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. They just told me how confident you are in english then told me where i lived, and asked me that am i comfortable with the shift timing

Interview Preparation Tips

Interview preparation tips for other job seekers - They are talking with me so politely.
Actually i,m going for the amazon process but i can,t crack the interview so they told me attend another interview for other process and yes i got selected one thing i can tell you teleperformance never make you sad their behaviour is so good
Specially my team leader bhaskar da he is amazing and so kind hearted man

Customer Support Executive Jobs at Teleperformance

View all

I applied via Recruitment Consultant and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. What is BPO?
  • Q2. Where did you know about teleperformance?
  • Q3. Are you comfortable with 24*7?
  • Q4. Tell me about youself?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare for any interview not only for teleperformance as well as any other BPO aptitude test vercent test hr round

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Where do you see yourself in 5 years?
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for Teleperformance Customer Support Executive interview:
  • Introduction
  • What is your strength
  • And what is your weaknesss
Interview preparation tips for other job seekers - This is very good company all field staff is helpful and caring. If you do sincerely you will reach good position. But your nature should be good to talk to the seniors.

I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Women empowerment and about customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice

Interview Questionnaire 

2 Questions

  • Q1. Nothing one of the worst company If u r on covid they will hold ur salary You have to sit for 10 hours no break Even for washroom u need to ask
  • Q2. N.a

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Support Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are customer support, voice process, Customer Service, Communication Skills and Bpo Voice.
What are the top questions asked in Teleperformance Customer Support Executive interview?

Some of the top questions asked at the Teleperformance Customer Support Executive interview -

  1. If customer is angry how can you make him understa...read more
  2. Customer satisfaction how can you provid...read more
  3. What is B...read more
How long is the Teleperformance Customer Support Executive interview process?

The duration of Teleperformance Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Teleperformance Customer Support Executive Interview Process

based on 76 interviews

5 Interview rounds

  • Resume Shortlist Round
  • HR Round - 1
  • One-on-one Round
  • HR Round - 2
  • Personal Interview1 Round
View more
Teleperformance Customer Support Executive Salary
based on 2.6k salaries
₹0.9 L/yr - ₹7 L/yr
6% more than the average Customer Support Executive Salary in India
View more details

Teleperformance Customer Support Executive Reviews and Ratings

based on 786 reviews

3.4/5

Rating in categories

3.3

Skill development

3.1

Work-life balance

3.2

Salary

3.1

Job security

3.2

Company culture

2.8

Promotions

3.1

Work satisfaction

Explore 786 Reviews and Ratings
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