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Teleperformance Customer Support Executive Interview Questions, Process, and Tips
Top Teleperformance Customer Support Executive Interview Questions and Answers
- Q1. If customer is angry how can you make him understand
- Q2. Customer satisfaction how can you provide.
- Q3. What is BPO?
Teleperformance Customer Support Executive Interview Experiences
79 interviews found
Selected
I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Q2. Speak any one topic for 2 min
- Ans.
Importance of customer support in business
Customer support is crucial for customer satisfaction and retention
It helps in resolving customer issues and complaints
Good customer support can lead to positive word-of-mouth and increased sales
Examples: Zappos, Amazon, and Apple are known for their excellent customer support
Amcat (eg. Grammer, Question & answer)
(2 Questions)
- Q1. Tell me about your self
- Q2. Experience and ok with night shift ect.
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 4 interview rounds.
(1 Question)
- Q1. Self indro nd work experience
English grammar, aptitude test, reasoning test, typing test
(1 Question)
- Q1. Prior experience, hobbies, self indro
Interview Preparation Tips
I don't know what kind of candidates he is looking for and In Teleperfomace don't know which donkey had made him senior operational manager.
Selected
I applied via Naukri.com and was interviewed in Jul 2022. There were 3 interview rounds.
Test with basic question and test conducted for 1 hours
(2 Questions)
- Q1. Ita is an face to face interview and selected by the communication
- Q2. Give an self intro reason for the process selected
- Ans.
I have selected the Customer Support Executive process because I have excellent communication skills and enjoy helping customers.
I have strong communication skills, both written and verbal.
I have previous experience in customer service roles where I successfully resolved customer issues.
I genuinely enjoy helping customers and finding solutions to their problems.
I am patient, empathetic, and have the ability to remain c...
Interview Preparation Tips
What people are saying about Teleperformance
I applied via Naukri.com
(3 Questions)
- Q1. Tell me about yourself
- Q2. Tell me about your yesterday's routine
- Q3. Tell me about your home town
(2 Questions)
- Q1. How was your last birthday
- Q2. Your favourite movie
Interview Preparation Tips
Teleperformance interview questions for designations
I applied via Walk-in and was interviewed in May 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Introduction , 5 minutes any topic
- Q2. Traveling type should be bike
Basic questions where u can browse it by Google and answer it
(2 Questions)
- Q1. Introduction , traveling type (bike)
- Q2. Testing ur language fluent
(2 Questions)
- Q1. Just we have to speak loud and clearly in this test which will taken in your phone itself
- Q2. Typeing test ,simply they conduct its not so seriously they take it
Interview Preparation Tips
- Your favourite topic
Get interview-ready with Top Teleperformance Interview Questions
I applied via Walk-in and was interviewed in May 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Introduction,What is BPO?
- Q2. Why discilpine is must in life?
- Q3. Are you displined or not?
Interview Preparation Tips
Customer Support Executive Jobs at Teleperformance
I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.
(6 Questions)
- Q1. Asked about the experience i have what was my role in the previous company
- Q2. If you get selected here what will be your job I'll get trained by the TL for the customer care executive
- Q3. Final question was,if you get selected and are not able to pass in the training session final round by the seniors, then what are you going to do
- Q4. Try your best to understand the role you have to do after getting selected
- Q5. Will you be able to do the process training
- Q6. If you are not able to clear the training session
- Ans.
If unable to clear training session, I would seek additional support and resources to improve my understanding and skills.
Request for additional training sessions or materials
Seek guidance from colleagues or supervisors
Practice and review the training material on my own time
Ask for feedback and areas of improvement
Interview Preparation Tips
- How was your day today
I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Tell me about ya self
- Q2. Why do you wana join bpo irrespective of ya own field work/experience
- Q3. Speak on given topic for 2 minutes
Versant round for selection
Interview Preparation Tips
- Self preparation
- Reading books
- Newspaper
- Social Media
- Day to day happening
Selected
I applied via Indeed and was interviewed before Feb 2023. There were 4 interview rounds.
(1 Question)
- Q1. Tell me about yourself
(1 Question)
- Q1. Tell me about past experience
Aptitude questions, typing test, psychometric test
(1 Question)
- Q1. Salary discussion, benefits and allowances
(1 Question)
- Q1. Tell me about your work experience
(1 Question)
- Q1. You have to listen an audio and answer
(1 Question)
- Q1. They gave situation and asked how will you coordinate
Interview Preparation Tips
Teleperformance Interview FAQs
The duration of Teleperformance Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Teleperformance Customer Support Executive Interview Process
based on 79 interviews
5 Interview rounds
- Resume Shortlist Round
- HR Round - 1
- One-on-one Round
- HR Round - 2
- Personal Interview1 Round
Customer Support Executive Interview Questions from Similar Companies
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Teleperformance Customer Support Executive Reviews and Ratings
based on 790 reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Customer Service Executive
6.2k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Service Associate
6.1k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Team Lead
3.4k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹0 L/yr - ₹0 L/yr |
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