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Teleperformance Customer Support Executive Interview Questions, Process, and Tips
Updated
21 Oct 2024
Top Teleperformance Customer Support Executive Interview Questions and Answers
- Q1. If customer is angry how can you make him understand
- Q2. Customer satisfaction how can you provide.
- Q3. What is BPO?
76 Teleperformance Customer Support Executive Interview Experiences
214 questions found
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Anonymous
I applied via Naukri.com
2 Interview Rounds
1
HR Round (3 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Tell me about your yesterday's routine Add Answer
- Q3. Tell me about your home town Add Answer
2
One-on-one Round (2 Questions)
- Q1. How was your last birthday Add Answer
- Q2. Your favourite movie Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't be afraid to share your view keep talkative
I applied via Walk-in and was interviewed in May 2022.
4 Interview Rounds
1
HR Round (2 Questions)
- Q1. Introduction , 5 minutes any topic View Answers (1)
- Q2. Traveling type should be bike Add Answer
2
Aptitude Test Round
Basic questions where u can browse it by Google and answer it
3
Behavioral Round (2 Questions)
- Q1. Introduction , traveling type (bike) Add Answer
- Q2. Testing ur language fluent Add Answer
4
Versent test Round (2 Questions)
- Q1. Just we have to speak loud and clearly in this test which will taken in your phone itself Add Answer
- Q2. Typeing test ,simply they conduct its not so seriously they take it Add Answer
Interview Preparation Tips
Topics to prepare for Teleperformance Customer Support Executive interview:
- Your favourite topic
Get interview-ready with top interview questions
I applied via Walk-in and was interviewed in May 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Introduction,What is BPO? View Answers (7)
- Q2. Why discilpine is must in life? Add Answer
- Q3. Are you displined or not? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Give your interview confidently.There is lots of chances to get permotion in this field.
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Walk-in and was interviewed before Apr 2023.
1 Interview Round
1
HR Round (6 Questions)
- Q1. Asked about the experience i have what was my role in the previous company Add Answer
- Q2. If you get selected here what will be your job
I'll get trained by the TL for the customer care executive Add Answer
- Q3. Final question was,if you get selected and are not able to pass in the training session final round by the seniors, then what are you going to do Add Answer
- Q4. Try your best to understand the role you have to do after getting selected Add Answer
- Q5. Will you be able to do the process training Add Answer
- Q6. If you are not able to clear the training session View Answers (1)
Interview Preparation Tips
Topics to prepare for Teleperformance Customer Support Executive interview:
- How was your day today
Teleperformance interview questions for designations
Sofi Abdul Manan
I applied via Recruitment Consulltant and was interviewed in Feb 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Tell me about ya self View Answers (2)
- Q2. Why do you wana join bpo irrespective of ya own field work/experience View Answers (2)
- Q3. Speak on given topic for 2 minutes Add Answer
3
Aptitude Test Round
Versant round for selection
Interview Preparation Tips
Topics to prepare for Teleperformance Customer Support Executive interview:
- Self preparation
- Reading books
- Newspaper
- Social Media
- Day to day happening
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Indeed and was interviewed before Feb 2023.
4 Interview Rounds
1
HR Round (1 Question)
- Q1. Tell me about yourself Add Answer
2
One-on-one Round (1 Question)
- Q1. Tell me about past experience Add Answer
3
Aptitude Test Round
Aptitude questions, typing test, psychometric test
4
HR Round (1 Question)
- Q1. Salary discussion, benefits and allowances Add Answer
Customer Support Executive Jobs at Teleperformance
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (1 Question)
- Q1. Tell me about your work experience Add Answer
3
versant Round (1 Question)
- Q1. You have to listen an audio and answer Add Answer
4
HR Round (1 Question)
- Q1. They gave situation and asked how will you coordinate Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - tell everything with confidence you will crack the interview
I applied via Naukri.com and was interviewed in Aug 2022.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Introducing yourself Add Answer
- Q2. Any topic ti check communication skilss Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good job to carrier growth and improve communication skills
Abbas Ali
I applied via Referral and was interviewed before Nov 2021.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
Aptitude Test Round
Very hard to crack that test but you can go through online videos that are available on YouTube
3
HR Round (1 Question)
- Q1. About yourself self introduction how your communication skills are Add Answer
4
One-on-one Round (1 Question)
- Q1. Manager round where the manager will discuss all the details Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Management here is very very poor as they even don’t know why my salary got deducted
I applied via Recruitment Consulltant and was interviewed in May 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
One-on-one Round (1 Question)
- Q1. About yourself question Add Answer
3
HR Round (1 Question)
- Q1. Salary location questions Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and Interview was way too easy
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Teleperformance?
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Teleperformance Interview FAQs
How many rounds are there in Teleperformance Customer Support Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are customer support, voice process, Customer Service, Bpo Voice and inbound voice process.
What are the top questions asked in Teleperformance Customer Support Executive interview?
How long is the Teleperformance Customer Support Executive interview process?
The duration of Teleperformance Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
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Interview Questions for Popular Designations
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Interview Process at Teleperformance Customer Support Executive
based on 23 interviews in last 1 year
2 Interview rounds
- HR Round
- One-on-one Round
View more
People are getting interviews through
based on 61 Teleperformance interviews
Job Portal
WalkIn
Referral
Recruitment Consultant
31%
30%
8%
5%
26% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Support Executive Interview Questions from Similar Companies
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7%
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than the average Customer Support Executive Salary in India
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Teleperformance Customer Support Executive Reviews and Ratings
based on 723 reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹7.3 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹0.9 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹6 L/yr |
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