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Teleperformance Customer Support Executive Interview Questions, Process, and Tips

Updated 6 Feb 2025

Top Teleperformance Customer Support Executive Interview Questions and Answers

View all 26 questions

Teleperformance Customer Support Executive Interview Experiences

79 interviews found

I applied via Referral and was interviewed before Nov 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Very hard to crack that test but you can go through online videos that are available on YouTube

Round 3 - HR 

(1 Question)

  • Q1. About yourself self introduction how your communication skills are
Round 4 - One-on-one 

(1 Question)

  • Q1. Manager round where the manager will discuss all the details

Interview Preparation Tips

Interview preparation tips for other job seekers - Management here is very very poor as they even don’t know why my salary got deducted

I applied via Naukri.com and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introducing yourself
  • Q2. Any topic ti check communication skilss

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job to carrier growth and improve communication skills

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

I applied via Recruitment Consulltant and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself question
Round 3 - HR 

(1 Question)

  • Q1. Salary location questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and Interview was way too easy
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me About women safety
  • Ans. Women safety in india is a big concern . As we all know that india is a most famous country all over the world fot its great traditional and cultural. Where women are given most respected place in the society.
  • Answered by persistentbourbon

Teleperformance interview questions for designations

 Customer Support Associate

 (28)

 Customer Support Officer

 (2)

 Customer Support Representative

 (2)

 Customer Support Specialist

 (1)

 Senior Customer Support Executive

 (5)

 Technical Customer Support Executive

 (2)

 Email Customer Support Executive

 (1)

 Global Customer Support

 (1)

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2022. There were 2 interview rounds.

Round 1 - Telephonic Call 

(3 Questions)

  • Q1. Just normal intro was there and basically what they were checking was hindi and english fluency
  • Q2. Introduce yourself if one was experienced they would also ask about that
  • Q3. Introduce yourself.. .. .. .. ..
Round 2 - Group Discussion 

Just normal introduction was there and if one was experienced they were being asked about the last salary and the organization and the work they were doing there

Interview Preparation Tips

Interview preparation tips for other job seekers - All will be depending upon your TL or team leader

Get interview-ready with Top Teleperformance Interview Questions

I applied via Approached by Company and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Video Call 

(2 Questions)

  • Q1. Tell me something about your self
  • Q2. What is customer service
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer needs and concerns

    • It includes providing information about products or services

    • It also involves resolving customer complaints and issues

    • Examples include answering phone calls, responding to emails, and providing live chat support

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Teleperformance Customer Support Executive interview:
  • Customer Service
Interview preparation tips for other job seekers - While you need leaves wisely be in good looks of your TL

Customer Support Executive Jobs at Teleperformance

View all
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about yourself
  • Q2. How did you spend your yesterday
  • Q3. Why we should hire you
  • Q4. Where did you see your self after 5 years
  • Q5. What is bpo ?
  • Ans. 

    BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.

    • BPO involves outsourcing non-core business functions such as customer support, technical support, data entry, and more.

    • Companies often outsource these tasks to BPO providers to reduce costs and focus on their core competencies.

    • Popular BPO destinations include India, the Philippines, and Eastern E...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Which movie you like the most and why
Round 2 - HR 

(1 Question)

  • Q1. Tell about yourself

I applied via Walk-in and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. How many months you have working in this company ?
  • Q2. Are you comfortable any shifts ?
  • Q3. Tell me family background and explain about your native place ?

Interview Preparation Tips

Interview preparation tips for other job seekers - I will come any shifts ,first I can get a job in any private sector and I can use utilise the skills improve communication skills learning things and iam a good listener.

I applied via Job Portal and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Telling about yourself
  • Q2. Why I am hire you in this company

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare completely and focused on grammar correct sentence
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Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Support Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are customer support, voice process, Customer Service, Communication Skills and Bpo Voice.
What are the top questions asked in Teleperformance Customer Support Executive interview?

Some of the top questions asked at the Teleperformance Customer Support Executive interview -

  1. If customer is angry how can you make him understa...read more
  2. Customer satisfaction how can you provid...read more
  3. What is B...read more
How long is the Teleperformance Customer Support Executive interview process?

The duration of Teleperformance Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Teleperformance Customer Support Executive Interview Process

based on 79 interviews

5 Interview rounds

  • Resume Shortlist Round
  • HR Round - 1
  • One-on-one Round
  • HR Round - 2
  • Personal Interview1 Round
View more
Teleperformance Customer Support Executive Salary
based on 2.6k salaries
₹0.9 L/yr - ₹7 L/yr
5% more than the average Customer Support Executive Salary in India
View more details

Teleperformance Customer Support Executive Reviews and Ratings

based on 790 reviews

3.3/5

Rating in categories

3.2

Skill development

3.1

Work-life balance

3.2

Salary

3.0

Job security

3.1

Company culture

2.8

Promotions

3.0

Work satisfaction

Explore 790 Reviews and Ratings
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