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Teleperformance Customer Support Executive Interview Questions, Process, and Tips
Updated
21 Oct 2024
Top Teleperformance Customer Support Executive Interview Questions and Answers
- Q1. If customer is angry how can you make him understand
- Q2. Customer satisfaction how can you provide.
- Q3. What is BPO?
76 Teleperformance Customer Support Executive Interview Experiences
214 questions found
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Popular
Anonymous
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Mar 2023.
1 Interview Round
1
HR Round (1 Question)
- Q1. Tell me About women safety View Answers (1)
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Jul 2022.
2 Interview Rounds
1
Telephonic Call Round (3 Questions)
- Q1. Just normal intro was there and basically what they were checking was hindi and english fluency Add Answer
- Q2. Introduce yourself if one was experienced they would also ask about that Add Answer
- Q3. Introduce yourself.. .. .. .. .. Add Answer
2
Group Discussion Round
Just normal introduction was there and if one was experienced they were being asked about the last salary and the organization and the work they were doing there
Interview Preparation Tips
Interview preparation tips for other job seekers - All will be depending upon your TL or team leader
Get interview-ready with top interview questions
I applied via Approached by Company and was interviewed before Nov 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Video Call Round (2 Questions)
- Q1. Tell me something about your self Add Answer
- Q2. What is customer service View Answers (4)
Interview Preparation Tips
Topics to prepare for Teleperformance Customer Support Executive interview:
- Customer Service
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2023.
1 Interview Round
1
HR Round (5 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. How did you spend your yesterday Add Answer
- Q3. Why we should hire you Add Answer
- Q4. Where did you see your self after 5 years Add Answer
- Q5. What is bpo ? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident
Teleperformance interview questions for designations
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Mar 2023.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Which movie you like the most and why Add Answer
2
HR Round (1 Question)
- Q1. Tell about yourself Add Answer
I applied via Walk-in and was interviewed in Apr 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (3 Questions)
- Q1. How many months you have working in this company ? Add Answer
- Q2. Are you comfortable any shifts ? Add Answer
- Q3. Tell me family background and explain about your native place ? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I will come any shifts ,first I can get a job in any private sector and I can use utilise the skills improve communication skills learning things and iam a good listener.
Customer Support Executive Jobs at Teleperformance
I applied via Job Portal and was interviewed in Jul 2022.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Telling about yourself Add Answer
- Q2. Why I am hire you in this company Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare completely and focused on grammar correct sentence
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I was interviewed before Jun 2022.
2 Interview Rounds
1
HR Round (3 Questions)
- Q1. Are you ok with the night shift Add Answer
- Q2. Are you comfortable with the rotational off View Answers (1)
- Q3. Do you have knowledge about IT View Answers (1)
2
One-on-one Round (3 Questions)
- Q1. Why you want to work with teleperformance Add Answer
- Q2. What are your salary expectations Add Answer
- Q3. Why do you think we should hire you Add Answer
Vikas Rathore
I applied via Walk-in and was interviewed before Aug 2021.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. 1. Tell me something about yourself. 2. Can you explain your yesterday's routine? 3. Please let me know your previous work experience. 4. Why do you want to joi...read more Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Well, the interview process is very simple for the ones who are good in communication skills.
Considering the first couple of rounds, the questions will be based upon your introduction, your previous work and why do you want to join the company. This may also include explaining your yesterday's routine so as to check your tense usage knowledge.
Finally this will be done and a simple typing test would have to be given with minimum speed depending upon the process (40 wpm).
Considering the first couple of rounds, the questions will be based upon your introduction, your previous work and why do you want to join the company. This may also include explaining your yesterday's routine so as to check your tense usage knowledge.
Finally this will be done and a simple typing test would have to be given with minimum speed depending upon the process (40 wpm).
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Dec 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (5 Questions)
- Q1. Basic questions according to our CV Add Answer
- Q2. Tell me about yourself Add Answer
- Q3. Any experience previous Add Answer
- Q4. Why u want to work in bpo Add Answer
- Q5. Any further plan for further study View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Na
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Teleperformance Interview FAQs
How many rounds are there in Teleperformance Customer Support Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are customer support, voice process, Customer Service, Bpo Voice and inbound voice process.
What are the top questions asked in Teleperformance Customer Support Executive interview?
How long is the Teleperformance Customer Support Executive interview process?
The duration of Teleperformance Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
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Interview Questions for Popular Designations
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Interview Process at Teleperformance Customer Support Executive
based on 24 interviews in last 1 year
2 Interview rounds
- HR Round
- One-on-one Round
View more
People are getting interviews through
based on 61 Teleperformance interviews
Job Portal
WalkIn
Referral
Recruitment Consultant
31%
30%
8%
5%
26% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Support Executive Interview Questions from Similar Companies
Fast track your campus placements
7%
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Teleperformance Customer Support Executive Reviews and Ratings
based on 723 reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹7.3 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹0.9 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6.1k
salaries
| ₹0.8 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.1 L/yr - ₹7.8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹6 L/yr |
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